Quick Facts About Joyce's Beauty Supply
Joyce's Beauty Supply place, based on the comments provided, has several strengths and weaknesses.
Strengths:
1. Excellent customer service: Multiple comments praise the staff for their courtesy and excellent customer service. They ensure that each customer is taken care of meticulously and expeditiously, creating a positive shopping experience.
2. Wide range of products: Customers appreciate the variety of products available at Joyce's Beauty Supply. They mention buying braiding hair and other beauty and hair products, indicating that the store offers a comprehensive selection.
3. Diverse and knowledgeable staff: The comment states that the staff is diverse, knowledgeable, and helpful. This suggests that the employees are equipped to assist customers from various backgrounds and offer valuable insights and recommendations.
4. Long-standing establishment: One comment mentions shopping at Joyce's Beauty Supply for almost 20 years, indicating that the store has established a loyal customer base over time.
Weaknesses:
1. Not black-owned: One commenter gives the store a four-star review but mentions that it is not black-owned. While this may not be a significant issue for everyone, it could be a weakness for customers who prefer to support black-owned businesses.
2. Rude and unprofessional service: A negative comment highlights a recent experience with rude and unprofessional staff. This suggests that there might be potential inconsistencies in the level of customer service.
3. Lack of cleanliness and convenience: In the same negative comment, the customer expresses frustration over the lack of trash bins outside the store. They had to walk a block away to dispose of their empty water bottles, which led to a negative perception of the store's service.
Potential improvements:
1. Consistency in customer service: To address the issue of rude and unprofessional service, it would be beneficial for management to emphasize the importance of consistent customer service. Training employees to provide friendly and professional service to all customers, regardless of the weather or other conditions, could help improve customer satisfaction.
2. Consider adding more trash receptacles: To enhance convenience and cleanliness, Joyce's Beauty Supply may want to consider providing additional trash bins outside the store. This would prevent customers from having to go elsewhere to dispose of their trash and would reflect positively on the establishment.
3. Acknowledge and support black-owned businesses: As a response to the comment about not being black-owned, the store could consider showcasing and promoting black-owned beauty brands and products. This would demonstrate a commitment to supporting diversity within the beauty industry.
In conclusion, Joyce's Beauty Supply place has several strengths, including excellent customer service, a wide range of products, and a diverse and knowledgeable staff. However, it also faces challenges such as inconsistent service, a lack of convenience, and the absence of black ownership. By addressing these weaknesses and potential areas for improvement, Joyce's Beauty Supply can continue to provide positive experiences for its customers and enhance its reputation in the industry.
Best TL Reviews
The staff was very courteous excellent customer service they made sure that each and every customer was taken care of meticulously and expeditely I love this place
One of the beauty supply that my daughter and I love going too. We get our braiding hair and pretty much anything for beauty and hair products
Not black owned, hence the 4 star review. However, still a nice store. It has everything needed for hair and skin care. Very diverse, knowledgeable, and helpful staff! I would recommend
I love this place they have everything you need
Extremely rude and unprofessional people working today. It’s one of the HOTTEST days of the year. I travel 20 mins to come here and I leave my car with some empty water bottles to throw away. There is no trash outside the place. I kindly ask the people working to throw away my empty water bottles and they refuse and instruct me to walk a block away to the nearest trash. It would have taken them less than 5 seconds to accommodate me. I told them I will not be buying from them because of this. Very rude
I have been shopping here for almost 20 years! Love this store, everyone that works here is so friendly and helpful. They have all of my hair needs taken care of here
Friendly service I will be going back ???? ???? ???? ☺️ ????
I absolutely love this place. They are friendly, knowledgeable, and professional. They have ample selections so I can usually find what I'm looking for. I have spent hundreds of dollars here and I will continue to do so. If they don't have what I need, I'll go home and shop online before I go to that tacky shop across the street. King's is horrible. Thank you Joyce's, for being an example of what professionalism in a business looks like. You have a life long customer!
Joyce's Beauty Supply Info
Amenities
Service options
-
In-store shopping
Health & safety
-
Staff required to disinfect surfaces between visits
-
Safety dividers at checkout
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:30 AM - 05:30 PM |
How to go there
Location
Places