The Barking Lot | Pet Grooming

+1 619-697-2284

7991 La Mesa Blvd, La Mesa, CA 91942 United States of America

Open Today: -

Quick Facts About The Barking Lot | Pet Grooming

The Barking Lot | Pet Grooming place has received mostly positive feedback with customers highlighting its cute lobby, friendly staff, and efficient services. The strengths of the grooming place include their ability to save customers money by providing accurate recommendations on the level of grooming needed, timely communication, and attention to detail in grooming services. Additionally, they offer next-day availability for cat grooming, affordable pricing, and excellent results in reducing shedding. Customers also appreciate the pleasant atmosphere and the sense that the staff genuinely cares about animals.

One of the strengths mentioned by a customer is the cute lobby, which suggests that the grooming place has made efforts to create a visually appealing and welcoming environment for both pets and their owners. This attention to detail can contribute to a positive customer experience and help establish a sense of trust in the place.

The friendliness of the staff is another strength mentioned. Customers appreciate the kind and helpful nature of the employees, which can create a positive and comfortable atmosphere. Friendly staff members can help pets and their owners feel more at ease during the grooming process.

The Barking Lot's efficiency and ability to save customers money are also mentioned as strengths. The fact that they informed one customer that their pet only required a partial groom instead of a full groom shows that they prioritize the needs of the pet and are transparent with their customers. This can lead to increased trust and customer satisfaction. Additionally, the customer mentions being notified right when their pet was finished, which can be a rare occurrence in the grooming industry. This level of communication and timeliness can contribute to a positive customer experience.

Attention to detail is another strength mentioned in the comments. The staff were able to trim the dog's nails shorter than expected and trim the paw pads without specific instructions. This indicates that the groomers are skilled and attentive to the specific needs of each pet, providing a thorough grooming service.

Next-day availability for cat grooming is highlighted as a strength. This can be a valuable service for customers who may have specific grooming needs or who require quick grooming services.

Affordable pricing and quick service are also mentioned as strengths. The fact that the grooming place offers a nail trim for $10, significantly cheaper than the vet's $70 rate, can make their services more accessible to a wider range of customers. Quick service is also appreciated by customers, as it implies efficient processes and a minimal wait time.

However, it is important to note a negative comment about the grooming place. One customer had a negative experience with the owner, Shannon, who was described as rude and disrespectful. Additionally, they claimed that their cat was mistreated and that the shop had a terrible working environment. Though this is only one comment, it highlights a potential weakness in the grooming place's staff management and customer service. Such negative experiences can impact the overall reputation of The Barking Lot and lead to potential customers seeking alternative grooming services.

In conclusion, The Barking Lot | Pet Grooming place possesses several strengths such as a cute lobby, friendly staff, efficient services, and attention to detail. These positive aspects contribute to a positive customer experience and make the grooming place an appealing choice for pet owners. However, it is crucial for the business to address and rectify any issues mentioned in negative comments, as they can significantly impact their reputation and customer satisfaction.

Best TL Reviews

Cute lobby, sweet staff. Scheduled a full groom and they were nice enough to let me know my pup only needed a partial groom so I saved money AND they called me right when he was done which I know can be hard to come by with groomers. They got my boys nails shorter than I thought they could considering his quicks were pretty long and trimmed his paw pads without me even having to specify! Bonus points for the cute bandana.

Very friendly staff and the only place I found that had next day availability for cat grooming. My cat Tiger was ready in a couple of hours and he looked great! I'm very happy with the services they provided, I highly recommend them.

I had a bad experience at Petco Grooming because my puppies are really shy and scared of new people so they told me they couldn't get the grooming done and one of my puppies even ended up going to the vet because his mouth was bleeding so I was super scared to try a new place out, but they took care of us at The Barking Lot, I love how good my puppies smell and how soft their hair is when I get them back. Steven is always super nice and gentle with my puppies Charlie and Stella, Thank you for taking care of us! :)

Honestly, so grateful for them on many levels! #Staylocal and be happy! #Lamesastrong. My dog is always on point after they groom her! Thank you!!

Very affordable grooming, and great quick service. Brought my friend to get her cat's nails trimmed and we were in and out!

Brought my cat here to get his winter undercoat brushed/washed out. Picked up a happy cat that smells amazing. 1 week in and his shedding has significantly reduced. Very pleased with the results.

If your cat is shedding a lot, a professional grooming session works wonders. And these people can blowout a cat's undercoat just as well as any dog's.

Can I just say, "very good vibes!" This place is awesome, you can tell they are animal lovers, not out there trying to charge outrageous amounts of money for things.

I needed my puppies nail trimmed, the vet wanted to charge me $70, I found the BARKING LOT on Google, and BAM- $10 FIR nail trim. I will definitely recommend and go here from now on.

The Barking Lot in La Mesa’s owner Shannon was rude and disrespectful. They did not provide appropriate grooming services and mistreated our cat. We had an appointment for a Cat bath, trim and brush today at 2:30 pm. At 4:30 pm we attempted to pick him up. The attended said they needed more time, which is fine. At 5:00 pm, I knocked at the door 3 times, waited a few minutes. Shannon was rude and blamed my cat for peeing himself. Aggressively, Shannon said “your cat is not ready, he peed all over himself and you can take him like this if you want”. My cat was scared as he was mistreated by Shannon. Shannon slammed the door and the entire shop vibrated. The assistant apologized for Shannon’s actions and said she was going to quit her job soon because of that and because the terrible place/working environment that it is to work there. The assistant admitted that Shannon acted aggressivity and rude. Do not go to the Barking Lot in La Mesa (7991 La Mesa Blvd). It is the worst place. Beware as she will mistreat your pets.