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K H Nails

+1 717-285-9899
1786 Columbia Ave, Columbia, PA 17512 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About K H Nails

K H Nails Place is a salon that has received both positive and negative comments. In this analysis, we will discuss the strengths and weaknesses of the salon based on the comments provided.
Strengths:
1. Competitively Priced: One comment mentions that the prices at K H Nails Place are amazing. This suggests that the salon offers good value for the services provided.
2. Efficient Service: A customer shares that the nail technician, Vina, was able to complete the desired nail design quickly and efficiently. This highlights the salon's ability to provide efficient service, saving customers time.
3. Skilled and Experienced Technicians: Another comment mentions that the nail technicians at the salon are experienced. This demonstrates that the salon employs skilled professionals who can create beautiful and even nails.
4. Customer Satisfaction: Multiple comments express satisfaction with the services provided at K H Nails Place. Customers mention that they always leave the salon satisfied and that their nails look fabulous. This suggests that the salon consistently meets or exceeds customer expectations.
5. Flexible Appointment Booking: One commenter mentions that they always call a day ahead to book an appointment and the salon accommodates their schedule. This flexibility in appointment booking indicates that the salon values customer convenience.
Weaknesses:
1. Unfriendly Staff: One negative comment states that the staff at K H Nails Place is not friendly. This implies that the salon may lack a welcoming and friendly atmosphere, which can affect the overall customer experience.
2. Communication Barrier: Another negative comment highlights that the staff speaks in their own language, making it difficult for customers to communicate or understand the conversation. This can lead to feelings of exclusion and dissatisfaction among non-native speakers.
3. Lack of Humility: One dissatisfied customer mentions that no matter the amount of tip given, the staff at the salon does not show humility. This suggests a lack of appreciation for customer loyalty and generosity, which can affect customer satisfaction and loyalty.
4. Rough Treatment: Another negative comment states that the nail technicians at the salon are rough. This implies that customers may experience discomfort or pain during their nail treatments, which can lead to a negative overall experience.
5. Limited Repeat Customers: One comment suggests that the salon has a limited number of regular customers due to their poor attitude. This indicates that the salon may struggle with customer retention and building long-term relationships with their clients.
6. Quality of Eyebrow Services: A dissatisfied customer mentions that their eyebrow treatment was terrible, with excessive hair removal and an unattractive outcome. This indicates a weakness in the salon's eyebrow services and the need for improvement in that area.
7. Strong Odor: One comment mentions that the salon has a strong acetone smell, which can be unpleasant for some customers. This indicates a weakness in providing a comfortable and inviting environment for all clients.
In conclusion, K H Nails Place has strengths such as competitive pricing, efficient service, skilled technicians, and a history of customer satisfaction. However, the salon also faces weaknesses such as unfriendly staff, a communication barrier, lack of humility, rough treatment, limited repeat customers, quality issues with eyebrow services, and a strong odor. By addressing these weaknesses and focusing on their strengths, the salon has the potential to improve the overall customer experience and attract more loyal clients.


Best TL Reviews

I am so so SO happy with the outcome and the prices are amazing. Would definitely recommend this salon!
I showed vina a picture of what I wanted and she was able to do it quickly and efficiently.
Back home it would've taken 2 hours, but here, she was done in under 40 minutes with exactly what I wanted.
In such a short amount of time I came out with beautiful nails that were even and clean! You can tell they are very experienced.
It’s sad. I’m really not one to express negative comments.
I have tried multiple times to show good and go back to this nail salon and have my nails done by them. One, they are not friendly.
Two, they speak in their own language the entire time.
Three, no matter the amount of tip they stay serious and won’t show humility.
They are rough.
Running a business with a poor attitude is why you only have a certain amount of regulars.
Wish my daughter and I could have been treated better.
Me and my mom go every two weeks and have for over a year now. Honestly Annie is the only tech I trust with my nails and my mom only lets Jennie do hers. We both always leave satisfied with our nails. The designs on mine in the photos were hand drawn by Annie.
I’ve been coming to KH for a year now. I always call a day ahead because of my schedule to book an appointment and they always fit me in. They’ve always done great work! Jenny did my nails this time and she did a fantastic job!
It was so bad and disappointed all my bros is destroyed So bad . She took so much hair and not even with ugly look so terrible . All my day was so bad and cried all day because the ugly eyebrows she did . It was my first time and last time to visit . So bad ???????????????? . Be careful when you go for eyebrows she take much hair And don’t care for u look just take them off .
Skilled nail techs. Thank you!
My nails always look fabulous & they always take the extra time to do designs. My only nail salon! Why couldn't I make a 2 week appt this morning as always?
I love what you do my best friends nails but I can't handle the smell of the acetone but amazing work comes out of there

Place Pictures

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K H Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Debit cards

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 11:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

How to go there

Location