King Nails

+1 636-933-4233

820 S Truman Blvd, Festus, MO 63028 United States of America

Open Today: -

Quick Facts About King Nails

King Nails is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences and praised the salon's work and customer service, others have had negative experiences and complained about the quality of their nails, communication issues, and pricing. In this analysis, we will explore the strengths and weaknesses of King Nails based on the comments provided.

Starting with the strengths, there are a few positive comments that highlight certain aspects of the salon. One customer mentioned that the place is beautiful and everyone was nice. The ambiance and friendliness of the staff create a pleasant atmosphere for customers. Another customer appreciated the fact that the staff takes their time to ensure a perfect result, while still being efficient and quick.

Another strength of King Nails is the positive reviews specifically praising the work done by some of the nail technicians. Customers were pleased with their nail services and mentioned that they would recommend the salon to others. This indicates that the salon has some skilled and talented technicians who are capable of providing excellent nail services.

Additionally, a customer mentioned that the environment was clean and relaxing, with no wait time. This suggests that King Nails prioritizes cleanliness and creates a comfortable space for customers to enjoy their nail services.

However, there are also several weaknesses that should be considered. One recurring complaint is the inconsistency in service quality. One customer had a positive experience initially but had a terrible experience during their second visit. The nails were not done to their satisfaction, and they had to go home and fix them themselves. This inconsistency in the quality of service can be an issue for potential customers who may not receive the same level of service during subsequent visits.

Another significant weakness is the pricing of King Nails. Some customers mentioned that the prices were higher than average, while others were okay with the cost because of the quality of work. However, pricing can be a determining factor for many potential customers, and if the prices are indeed higher than competitors, it may deter them from choosing King Nails.

A recurring complaint is the lack of communication from the staff. Some customers mentioned that they were not greeted or acknowledged properly, and in some cases, the staff did not listen to their requests. Clear and effective communication is essential in a nail salon to ensure that the customers' preferences are met and that they leave satisfied.

Furthermore, there were comments about unsanitary practices at King Nails. One customer mentioned health violations, such as using the same powder and file on multiple customers, which can increase the risk of infections. This is a significant weakness, as proper sanitation and hygiene are crucial in a nail salon to maintain the health and safety of customers.

Lastly, some negative comments mentioned poor customer service. Customers complained about having to pay for unsatisfactory work, as well as the salon's refusal to refund the full amount paid. This kind of customer service can greatly impact the reputation of the salon and deter potential customers from choosing King Nails.

In conclusion, while King Nails has strengths such as a beautiful environment, skilled technicians, and positive customer reviews, there are several weaknesses that should be considered. Inconsistency in service quality, higher pricing, poor communication, unsanitary practices, and subpar customer service are areas that need improvement in order for King Nails to provide a better overall experience for customers. It is important for the salon to address these weaknesses to maintain a positive reputation and attract new customers.

Best TL Reviews

So the 1st time was great. The guy that did my nails was perfect. Yes, it was $90 for a full set. The next time I went, I sat in seat number 9. The woman said nothing really to me. All of my nails were different lengths and shapes I asked for Matte black. I did not get that they looked awful. I literally had to go home, file my own nails, and then repaint them because they were so awful. Do not waste your money or time because they don't care. I will never be going back. Yes, I posted a picture of my nails, so please take a look at their photos and see the black nails. Also They break every guideline in the health violation meaning you are more likely to get an infection because they literally dip your fingers in the same powder that everybody else dips their fingers in not to mention they'll use the same file on you as they do everyone else. Yes, a report will be sent out, and no, I don't think you're going to do very good the cleanliness, not to mention sanitary issues you're going to fail.

I went into this place not expecting much due to my regular nail place being close for vacation. I went here because it was close to my house and went in with low expectations. My expectations were blown out of the water. Not only is the place beautiful but everyone was so nice and the girl who did my nails did such an incredible job!! I gave her something pretty hard and while the nails were a bit more than I would have liked in price. It makes up for how amazing she did! Thank you so much!! Will come back here again!!

I’ve been here two different times and both times I’ve gone, I was very happy with my nails! I’ve had two different people and they both do amazing, take their time but also get it done pretty quickly. They make sure they are perfect before you walk out of the door. Highly recommend king nails!!!

Had a powder dip over natural nails which turned out very nice. Staff ability to communicate could be improved, and prices were a bit above average. But the environment was clean, relaxing, friendly, and zero wait time is a bonus.

I absolutely love the work they did on my nails. 100% recommend for people to get there nails done here.❤️

I absolutely LOVE this shop! The nail techs, the friendliness, the atmosphere! I don't plan on ever changing nail salons! They really work hard to satisfy their customers!

Sending love ❤️ to my "KING NAILS" friends!

Thank you!!!

I love these people, and everytime they go above and beyond, its worth every penny. especially tony❤️‍????❤️

Terrible techs! Twice in a row I've been and they messed my nails up both times. I went for a fill yesterday, and they had to redo my nails 4 times, and still made me pay, and they look terrible. Going today to get them fixed somewhere else. Oh and they will not refund me the full amount I paid. Trash!