Quick Facts About Knickerbockers Barber Shop
Strengths:
1) Clean and welcoming: The comment mentions that the barber shop is always clean, creating a pleasant and comfortable environment for customers. A clean space can make the customers feel more at ease and confident in the establishment.
2) Small town service: The comment highlights the friendly and joyful service provided, reminiscent of the personalized service one might expect in a small town. This can create a sense of familiarity and community, making customers feel valued and appreciated.
3) Happy and smiling staff: The staff's positive attitude and friendly demeanor are noted, which contributes to the overall enjoyable experience for customers. Happy staff members can create a welcoming atmosphere and build customer rapport.
4) Great energy: The comment mentions the staff's energetic approach to service. This can create a lively and vibrant atmosphere that customers may find engaging and enjoyable.
5) Good job at a great price: The comment indicates that the services offered are of high quality, possibly exceeding the customer's expectations. Additionally, the comment mentions that the price is reasonable, indicating that customers are getting value for their money.
6) Accommodating and forgiving: The comment highlights a specific incident where the barber was willing to provide a free service when the customer did not have cash. This shows a willingness to accommodate customers' needs and displays a high level of customer service.
7) Great service and results from Regina: This comment specifically mentions Regina and highlights the consistently great service and results provided by her. This indicates that there is at least one staff member who consistently delivers excellent service and results, which can contribute to the overall reputation of the barber shop.
Weaknesses:
1) Inconsistent quality: One comment states dissatisfaction with the Hispanic lady's service, pointing out issues with an uneven beard trim and a crooked neck shave. This suggests that there may be inconsistency in the quality of service provided by different staff members, as the experience with Ginny was positive but not with the other staff member.
2) Limited payment options: The comment mentions that the barber shop only accepts cash. While the staff member in the comment was accommodating in allowing the customer to pay later, it can be inconvenient for customers who prefer or only have alternative payment methods such as debit or credit cards. This could potentially discourage some customers from visiting the shop.
Analysis:
Based on the comments, the strengths of Knickerbockers Barber Shop include its cleanliness and welcoming atmosphere, small-town service with great energy, happy and smiling staff, good service at a reasonable price, accommodating staff members willing to go the extra mile, and consistent excellent service from at least one staff member (Regina).
However, there are also a couple of weaknesses highlighted in the comments. The first weakness is the inconsistency in the quality of service provided by different staff members, as mentioned in one comment. This could result in some customers having a negative experience depending on which staff member they encounter. The second weakness is the limited payment options, as the barber shop only accepts cash. This could inconvenience customers who prefer or only have alternative payment methods, potentially discouraging them from visiting the shop.
Overall, while Knickerbockers Barber Shop has several strengths that contribute to its positive reputation, addressing the weaknesses could further improve the customer experience and attract more customers. This could involve implementing measures to ensure consistent quality across all staff members and considering introducing alternative payment methods to cater to customers' preferences.
Best TL Reviews
This is one of the most pleasant places to get my beard trimmed! It is ALWAYS clean and welcoming! The staff are always happy, smiling and ready to help.
This is the kind of place that reminds you of small town service, the joy word...Service, and always with great energy!
Keep it up, I will not go anywhere else from now on!
As long as it's Ginny doing your hair , you'll do great. But the Hispanic lady that works there is not good at all. Will never let her touch my boyfriend again. His beard isn't even, she didn't shape it At all. Shaved the back of his neck and it's so crooked. Wow.
I love this place. It reminds me of an old barber shop in Jax. Lou's. I love the ladies who do hair. I always enjoy my time there. Great job at a great price.
Very pleased with my haircut. Nice ladies there.
The lady that cut my hair, was just so nice. I only had a debit card on me. She told me that they only take cash, and I didn't think I had any cash. So she told me not to worry about it. It was free. However I did find cash at the bottom of my bag, and I was able to pay her. The thing is, I was so impressed, that she was willing to let me slide. I would definitely go there again. ????????
Greatest barber shop in town. Everyone is so nice and friendly.
Quick service, great cut. Fair price
Always Great Service any results from Regina.
Knickerbockers Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 05:30 PM |
|---|---|
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 08:00 AM - 05:30 PM |
| Friday | 08:00 AM - 05:30 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | Closed |
How to go there
Location
Places