Quick Facts About Landen Nails Maineville
Landen Nails Maineville Place, now known as M&M Nail Spa, has received a variety of comments about its strengths and weaknesses. In order to analyze these comments effectively, it is important to consider both the positive and negative aspects mentioned by customers.
One strength that stands out from the comments is the level of customer service provided by the staff. Multiple customers praised the friendliness and kindness of the employees, emphasizing that they were greeted upon arrival and made to feel welcome. This shows that the salon prioritizes creating a positive and comfortable atmosphere for its customers. Additionally, the comment about the lady who did the customer's nails being respectful and calming suggests that the staff members are attentive and aim to create a relaxing experience.
Another strength of Landen Nails Maineville Place is the skill and expertise of the nail technicians. Several comments express satisfaction with the quality of the nail services provided. The comments mention that the nail techs are meticulous, talented, and trained in their craft. This indicates that customers can expect professional and well-executed nail treatments, such as SNS nails and acrylics. The fact that one customer has been a loyal client for nearly 20 years speaks to the consistency and reliability of the services provided.
The cleanliness of the salon is also praised in the comments, with multiple customers specifically highlighting this aspect. A clean environment is important in a nail salon to ensure the health and safety of both customers and staff members. The positive comments about the salon's cleanliness suggest that Landen Nails Maineville Place pays attention to hygiene and sanitation practices.
One weakness identified in a negative comment is the issue of inconsistent pricing. The customer booked online and was quoted a certain price for the services, but upon payment, the price was significantly higher. This indicates a lack of communication between the salon's online booking system and its in-person pricing. Additionally, the customer mentioned that the owner was rude and unapologetic about the cost difference, which suggests a lack of professionalism in dealing with customer concerns. This inconsistency in pricing and poor customer service could be a potential drawback for some customers.
It is important to note that these comments are subjective and represent the experiences of individual customers. Therefore, it is always best for potential customers to visit the salon and form their own opinions based on their own personal preferences and needs.
In conclusion, Landen Nails Maineville Place, now known as M&M Nail Spa, has several strengths that are highlighted in the comments. These include friendly and welcoming staff, skilled and meticulous nail technicians, and a clean environment. However, the negative comment about inconsistent pricing and poor customer service suggests a potential weakness that customers should be aware of. Despite this, it is ultimately up to each individual to decide whether these strengths outweigh the weaknesses and whether they feel confident in choosing this salon for their nail care needs.
Best TL Reviews
The lady that did mine was nice. She followed the design perfect. Before that she came back and said ma’am I’m sorry but I’m not finding the right color. So she picked this color out. Very respectful and calming place to go.
Don’t let the negative reviews stand in the way of visiting or revisiting this salon. This place is under new management and they have some of the most talented nail techs working here now. I’ve personally been a loyal client of Ann’s for nearly 20 years. She’s super meticulous and I always leave with the best SNS nails. If you’re looking for quality service and friendly nail techs, you must give this place a try!
Under new management which recently moved from Wynn Nails (I followed them here and have been a client for over three years). All of the staff at M&M nails is exceptional and really trained at their craft. I appreciate how they take their time to make sure my nails look flawless; never feel rushed which I love. My sns nails normally last up to a month, so you definitely get your moneys worth. Also big fan of the SNS colors-up to date with the current trends. Love this place and looking forward to my new set after the new year! Thank you guys
M & M nail spa previously known as landen nails has been my go to place for years! Transition to new management has been smooth. Anna always takes care of me and does a perfect job
Great staff, friendly, very clean!!
My acrylics always look beautiful!!
I always receive great service from this salon. I am greeted when I arrive and the employees are friendly. Yen and Tracy are experts with the powder nail application.
Connie (owner) keeps her salon clean and Has many colors to choose.
Great job!
Great service and would come back again. Tim did my nails and he was very kind and my nails look great.
First and last time here. The owner did my nails and she was rude. I booked online and was given a price for my services. When I paid it was almost DOUBLE the price. I was told that they don't use the online booking service anymore and offered no apologies for the cost difference. If she had been nice, I might have not cared as much but she did a lousy job on my nails and was a jerk. If I could, I'd give no stars.
Place Pictures
Landen Nails Maineville Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places