Quick Facts About Le Nails
Le Nails Place has both strengths and weaknesses based on the comments provided. It is important to consider these factors when evaluating the overall quality and customer satisfaction of the salon.
One of the strengths of Le Nails Place is the friendly and welcoming atmosphere described by several customers. The comments mention that the staff greeted them with a smile and were conversational, making them feel comfortable during their visit. The owner, Lisa, is also mentioned as being amazing and friendly, personally speaking to customers. This positive customer service experience is vital in building a loyal customer base.
Another strength of Le Nails Place is the skill and professionalism of certain nail technicians. The comment about Vinny being able to replicate designs shown in pictures demonstrates the talent and attention to detail possessed by some staff members. Customers appreciate the ability to have their desired designs recreated accurately, contributing to a positive overall experience.
Affordable pricing is another strength attributed to Le Nails Place. Several comments mention that the salon offers reasonable prices, making it accessible to a wider range of customers. The affordability factor may attract individuals who are seeking quality nail services without breaking the bank. This affordability can contribute to customer satisfaction and repeat business.
However, there are also several weaknesses that should be noted. One recurring complaint is poor customer service when it comes to addressing mistakes or issues. In one comment, a customer expresses dissatisfaction with the quality of their nails and feet but was not offered a redo or any resolution to their complaints. Another customer had a similar experience, where they were charged the full price for a pedicure when they only had their toenails painted. This demonstrates a lack of attentiveness and the unwillingness of the staff to rectify their mistakes.
Additionally, there are instances where the quality of the service provided is subpar. The comment about a nail technician ripping off the customer's real nail and being extremely rough and careless highlights a significant concern. The overall lack of professionalism and rude behavior of the technician towards the customer is also mentioned. Instances like these can severely damage the reputation of the salon and deter potential customers from visiting.
In conclusion, while Le Nails Place has strengths such as a friendly atmosphere, talented nail technicians, and affordable pricing, they also have weaknesses related to poor customer service and instances of subpar service quality. The salon should address these weaknesses to improve customer satisfaction and maintain a positive reputation in the long run.
Best TL Reviews
I have never had a worse experience than today. The lady in the very front messed my nail up so bad. I paid $50 for this.
Didn’t like my nails and she wouldn’t fix. But I guess it was only right, I kind of waited too long. But I still had to pay NINETY DOLLARS for my nails and feet. Didn’t like the nails and they were 60. She should’ve redid them if I was still paying regular price. NOT coming back
Went with my friend, she got a full pedi. She started 25 min before me, we finished at the SAME time. I got my toe nails painted ONLY.. We go to check out, they charged me $45. I said no, I only got my toes painted. The manager came up and argued with me and told me I owed the full pedi amount. I will NOT be back!
I haven't had my nails done professionally in 20 years. I just stopped doing it and grew my own. After a surgery my nails began breaking and stayed short. My wedding anniversary is coming up and I wanted pretty nails. My sister in law recommended this place so off we went. Instantly walking in we were greeted with smile. Nail color selection was so easy. They had painted nails on a ring. I got Leon. Everyone was so nice and friendly, even the other customers were carrying on conversations. I immediately felt comfortable. Leon was so professional and did a great job on my nails. Exactly how I wanted them. My ONLY complaint are that my nails are a little longer than I like. But that is at zero fault of Leon. That's my fault... I have a feeling I just have to get used to nails again LOL... I will be back regularly now and I will request Leon. I'll ask for shorter next time haha! For $30 plus a $5 tip this place is very affordable. I think I'll start doing pedicures as well. Why not?! Thanks for an amazing experience. See y'all next time!!
The owner Lisa is amazing and very friendly to everyone she comes and speaks to me personally every time in there everyone is good at nails if you want designs Vinny is the man. You can show him a picture and he can do exactly like the picture
Great work but depends on who u get to do your nails
I love Le Nails. I really enjoy the pedicures. Everyone is nice and some of them are even funny. Keeping you laughing. That's a plus. They do a great job and take their time.
The first time I came here, I thought they did a nice job. I got a fill in on my acrylics. 5 days later 2 of my nails had snapped, so I went back in to go get those 2 nails repaired. On the first nail, the man was extremely rough and careless and made my nail bleed. On the 2nd repair nail (pics), the man ripped my real nail off. My nail was bleeding really bad and he just kept going. He dug into my real nail and ripped it off. The man was EXTREMELY rude to me and laughed in my face. I had to go to the dr afterwards because my nail bed was out and I didn’t want an infection. DO NOT GO HERE. I will be reporting them to the board.
Place Pictures
Le Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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