Quick Facts About Le Nails
Strengths:
1. Customer satisfaction: Many customers expressed their happiness and satisfaction with the nail services they received at Le Nails place. They appreciated the quality of the work done and praised the technician for doing a great job.
2. Efficiency: The salon showed efficiency by accommodating walk-ins and being able to fit customers in for last-minute appointments. This flexibility is appreciated by those who need immediate services or have busy schedules.
3. Price: The salon was praised for its reasonable prices. Customers mentioned that the cost of services was not too high, especially considering the quality of work they received.
4. Nail designs: Several customers mentioned that the salon had a variety of designs and options for nails. The availability of newer designs and the ability to replicate requested designs from pictures indicate that the technicians have some creativity and skill.
5. Customer service: Customers mentioned that the owner and staff were welcoming, friendly, and easy to talk to. This contributes to a positive experience overall and helps customers feel comfortable and valued.
6. Skill and artistry: Some customers compared the work done at Le Nails place to their experiences at other nail salons in different cities, and mentioned that the technician at this salon was the best they have encountered. This suggests that the salon has skilled and talented technicians who can produce high-quality nail designs.
Weaknesses:
1. Limited pedicure options: One customer mentioned that the pedicure options at the salon were very basic, with no additional services such as massage, sugar scrubs, and hot towels. This may be a limitation for customers who prefer more extensive pedicures.
2. Rough treatment: In one instance, a customer mentioned that the technician was rough, leading them to doubt whether they would return to the salon. This indicates a lack of attention to providing a comfortable and gentle experience for the customer, which may deter some from returning.
3. Communication difficulties: A few customers mentioned difficulty in understanding the technicians, which could be a potential barrier to effective communication between the customer and staff. This could lead to misunderstandings or miscommunications about the desired nail designs or preferences.
4. Inconsistent quality: One customer expressed disappointment with their experience, mentioning a list of issues such as rushed service, cuticles being nicked, bleeding, improper curing of gel manicure, polish left on the skin, and a lack of attention or care during the pedicure. This indicates inconsistencies in the quality of services provided, leading to an unsatisfactory experience for the customer.
5. Price discrepancy: One customer mentioned paying a high amount ($98) for what they considered to be the worst manicure and pedicure they have ever received. This indicates a discrepancy between the quality of service provided and the price charged, leading to dissatisfaction and feeling overcharged.
In conclusion, Le Nails place has strengths in customer satisfaction, efficiency, reasonable pricing, nail designs, customer service, and skill/artistry. However, the salon also has weaknesses in limited pedicure options, rough treatment, communication difficulties, inconsistent quality, and a price discrepancy. These weaknesses could potentially affect customer retention and satisfaction, highlighting areas for improvement in the salon's operations and service delivery.
Best TL Reviews
I’m very happy with my nails! He did a great job! ????
This was my first time at this salon. While it's small, it's very well ran and efficient. They were able to get me in for a spur of the moment pedicure. They didn't offer any options for their pedicure other than color choice. It was a very basic pedicure , and it was $43 with white tips. She was a little rough, so I doubt I'll be back. But that's mainly because I enjoy an in depth pedicure with massage, sugar scrubs, and hot towels.
They take walk ins which is nice. Especially 10 days before Christmas. Not bad price. Has some newer designs and options. I showed them a picture of what I wanted and they did it. A little hard to understand what they were saying but overall a good experience.
They accept walk ins which is great! I wanted to spoil myself for my birthday and last minute I came to their salon and they were very welcoming. My nails came out great and the owner was easy to talk to. I had a bad experience with the other nail salon in fort morgan so I was pleased that I was taken so well care of! I will definitely go back next time my nails need done!
Phil did an AMAZING job. He took his time and made sure that I LOVED my nails. Which I do!! Will be going back 10/10!!
Best nails ever.Phil is an artist does the most beautiful designs.So happy I have finally found a wonderful nail shop in Fort Morgan. I have had my nails done many times in New York and also in Florida and so far he is the best.
The guy said he could do the design, my 10 yr old grand kid could do better.
The woman who did my nails was rushing and nicked my cuticles in 4 different places, making them bleed. She kept forgetting to turn on the UV light and when she did remember, she got impatient waiting for the timer, so she’d take it off my fingers early. My gel manicure is not hardened like it should be, it’s soft on several nails so they bend and aren’t durable. There was polish on my skin which she didn’t bother to clean off. During my pedicure, she talked on her phone to her sister in Guatemala the whole time. My toes are a mess and have polish around the nail, on my skin. I paid $98 for the worst manicure and pedicure I’ve ever gotten.
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Le Nails Info
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Today
Opening Hours
Monday | 08:30 AM - 06:00 PM |
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Tuesday | 08:30 AM - 06:00 PM |
Wednesday | 08:30 AM - 06:00 PM |
Thursday | 08:30 AM - 06:00 PM |
Friday | 08:30 AM - 06:00 PM |
Saturday | 08:30 AM - 05:00 PM |
Sunday | Closed |
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