Quick Facts About Lee's Nails
Lee's Nails place has received mostly positive comments from customers, highlighting several strengths of the establishment. The strengths can be summarized as follows:
1. Excellent service: Many customers mentioned that Lee's Nails provides excellent service. They describe the staff as friendly, attentive, and skilled in their craft. This positive customer service experience contributes to the overall satisfaction of the customers.
2. Skilled nail artists: The comments specifically mention Jade as a master nail artist who consistently delivers perfect results. This skill and expertise displayed by the staff further enhances the reputation of Lee's Nails as a reliable place for nail services.
3. Color and design suggestions: Customers appreciate the input and suggestions given by the staff at Lee's Nails. They mention receiving guidance on matching nail colors with ideas found online. This personalized approach helps customers in making decisions and adds value to their experience.
4. Customer care and satisfaction: Several customers express their loyalty to Lee's Nails, returning regularly for their nail services. They trust Lee, the owner, and have confidence in her choices for color and design. This indicates a level of customer care and satisfaction that keeps them coming back.
5. Outstanding pedicures: The salon is praised for the quality of its pedicures. Customers mention having the best pedicure experience of their life at Lee's Nails. The staff's attention to detail and dedication to providing excellent care stands out to customers.
6. Ingrown toenail treatment: One customer shares a positive experience in getting their ingrown toenail treated at Lee's Nails. The staff's careful and thorough care resulted in significant improvement with their toenail. This showcases the salon's dedication to addressing specific customer needs and providing effective solutions.
7. Owner involvement: The owner, Lee, is mentioned as being friendly and organized. Customers appreciate her presence and involvement in the salon, which contributes to the positive experience.
Despite the overwhelmingly positive comments, there is one negative comment that addresses weaknesses of Lee's Nails:
1. Rude and discriminatory behavior: One customer had a negative experience that included feeling ignored, waiting for an extended period, and perceiving discrimination based on race. The customer expresses their dissatisfaction and strongly advises against using the salon. These allegations of rude and discriminatory behavior reflect negatively on the establishment's reputation.
It is important to note that this negative comment appears to be an isolated incident and does not reflect the majority of experiences shared by other customers. However, it is crucial for the salon to address this complaint seriously and take steps to ensure inclusive and respectful treatment of all customers.
In conclusion, Lee's Nails place has several strengths including excellent service, skilled staff, personalized suggestions, outstanding pedicures, and owner involvement. These positive attributes contribute to high customer satisfaction and loyalty. However, the salon should address the concerns raised in the negative comment regarding rude and discriminatory behavior to ensure that all customers feel valued and welcome.
Best TL Reviews
I haven't had my nails done in years and was so excited to try this place. They did an excellent job, were fun to chat with, and she gave me great input on colors to match ideas I found online. I can't wait to come again, and plan on bringing my daughter for her first pedicure!
Jade is a Master Nail Artist! My nails always look perfect! Jade is also very friendly and so attentive. Love!
I get my nails done every 3 weeks. I love Lee; she does an excellent job. I always let her pick my color and design never a disappointment when she picks.
The BEST nail salon I’ve ever been to. I’ve been to many salons in many different states. Ong is the greatest & nicest nail tech. Lee, the owner, is friendly and very organized! They are all incredible. They display amazing customer service. Best pedicure of my life! If you don’t go here you’re missing out ????????????
I've always gotten great pedis here, but you have to book in advance as they don't have time for walk-ins or last minute appointments most days.
I've visited many places for pedicures and this is by far the best. I had an ingrown toenail removed in January and have had some complications with the nail since. No one else has taken care of it the way the staff here did!!! My toenail looks so much better. They take their time and care for the clients!
Wonderful care taken by the owner and staff. I would never go anywhere else!
If I could give them 0 stars I would. I walked in no one greeted me. I sat down for 10-15mins. One
Of the workers called the white lady that was sitting next to me then told me oh I’m sorry we’re too busy today to get you in. Not to mention I’m a brown skin woman in a room full of white people being serviced by Asian people. The entire experience came off rude, unprofessional and racist. If you’re a brown person please don’t use this place they will definitely discriminate not knowing I can literally buy them out if I wanted to. I give them a THUMBS DOWN!! I don’t recommend at all
Lee's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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