Quick Facts About Lovely Nails
Strengths:
1. Quick and efficient service: Many customers mentioned that they were able to get their services done without a long wait, even without an appointment. This suggests that the salon has good time management and can accommodate a large number of customers.
2. Skillful nail technicians: Several comments praised the nail technicians for their talent and skill in providing quality manicures and pedicures. Customers mentioned that their nails looked great and that they were happy with the results.
3. Variety of services: The salon offers a range of services, including manicures, pedicures, nail art, and eyebrow services. Customers appreciated the variety and mentioned that they were able to find something that suited their needs.
4. Reasonable prices: Multiple comments highlighted the reasonable prices at Lovely Nails. Customers mentioned that the prices for services such as pedicures and solar nails were affordable and provided good value for money.
5. Friendly and professional staff: Many customers mentioned that the staff at Lovely Nails were friendly, professional, and helpful. They appreciated the good customer service and felt that they were treated well throughout their visit.
Weaknesses:
1. Lack of communication: One customer mentioned that the salon staff continuously spoke in another language to each other during their appointment. This can make customers feel left out and not fully acknowledged. It is important for staff to communicate in a language that all customers can understand and make an effort to involve customers in conversation.
2. Inconsistent experience: While some customers had positive experiences at Lovely Nails, others had negative experiences. For example, one customer mentioned feeling rushed and not relaxed during their appointment, while another described a rude encounter with an employee. This suggests that the quality of service and customer experience can vary depending on the staff member.
3. Limited spa treatment: One customer mentioned that they did not receive any spa treatment during their appointment, even though they had scheduled a pink and white fill pedicure. This suggests that the salon may not consistently offer the full range of treatments advertised, leading to disappointment for some customers.
4. Lack of child-friendly environment: One customer mentioned that when they inquired about a child pedi chair, a worker responded rudely and dismissively. This indicates that the salon may not be a welcoming environment for families with children, potentially deterring some customers.
Overall, Lovely Nails has strengths in terms of quick service, skillful technicians, variety of services, reasonable prices, and friendly staff. However, there are weaknesses in terms of communication, inconsistent experiences, limited spa treatment, and a lack of child-friendly environment. Addressing these weaknesses can help the salon improve the overall customer experience and attract a wider range of clientele.
Best TL Reviews
Would not recommend Scheduled appointment for pink&white fill pedicure. There was no offer of spa treatment. Sat in “spa style” chair. Which was filled with hot water- no products offered just plain water. She scrubbed the bottom sides well done. Painted nails no foot message no offer. During the entire appointment continuously spoke in another language to the nail tech over my shoulder!. Nails look great I pay so I can relax. I felt rushed and not truly acknowledged as a breathing customer this place is not relaxing. I will not recommend
Walked in for a full set and pedicure. They were pretty busy, but they were able to get me taken care of right away. Nick did my coffin nails and I love them! Copper handled my spa pedicure, which is exactly what I needed as I’m on my feet constantly at work. 10/10 would recommend!
First time visit and I much say I was surprised. Not only did Mrs. Sarah do a great job. But the atmosphere was great I got in and out and they had a lot of colors to select from and they're very on point with all the new gadgets for nails and the prices are very reasonable$20 for a pedicure and twenty $30 for solar which I must say I like a lot better than the acrylic.
Walked in to get my daughter nails done. I asked if they had a child pedi chair and a worker didn’t even look at me and rudely said no very nasty and kept doing what she was doing. Do not go here go to a black owned instead.
Fast service, waited less than 5 minutes today with no appointment. They did an awesome job on my mani/pedi. They also are also great at nail art ????. They trimmed an ingrown toenail of mine like never before!!????????????
This is the best Nail Salon in Warner Robins. Helen is so amazing & down to earth. She does great eyebrows & most importantly she is great with my nails. I drive 2 hours every 2 weeks & sometimes I wait for a hour just to get my nails done.
Love love love this nail salon. I travel 45 minutes to just get my nails done here. Main man is Nick, does an awesome job every time. Cares about his customers.
Best Nail Salon in Warner Robins..I've been going there for 4 years.. Sara does My Nails so Awesome..Everyone there are nice and Friendly and Professional..I recommend this place highly
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Lovely Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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