Lovely Nails

+1 609-407-0131

768 E Black Horse Pike, Pleasantville, NJ 08232 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails has several strengths and weaknesses based on the customer comments provided. We will analyze these comments to provide a comprehensive understanding of the strengths and weaknesses of Lovely Nails.

Starting with the strengths, it is clear that many customers appreciate the quality of the nail work done at Lovely Nails. Customers specifically mention that they received a great manicure and pedicure, and the work done on their nails was beautiful and well-done. The fact that some customers have been going to Lovely Nails for over 10 years speaks to the consistency of their nail services and the loyalty of their customers.

Another strength highlighted by customers is the quick service provided by Lovely Nails. Customers mention that they were able to get their nails done within a short amount of time, even as a walk-in customer. This quick service is seen as a positive aspect, especially when compared to other salons that may have longer wait times.

Customers also appreciate the affordable prices at Lovely Nails. Some specifically mention that the salon offers the best price for a gel manicure and pedicure they have found so far. Affordable prices contribute to customer satisfaction and make Lovely Nails an attractive option for those looking for quality nail services without breaking the bank.

On the other hand, there are also several weaknesses mentioned in the comments. One common complaint from customers is the lack of good customer service at Lovely Nails. Some customers mention feeling like a burden when coming in as a group, even with an appointment. This indicates that the staff may not handle group appointments well and give off an unwelcome vibe. Improving customer service and creating a more welcoming atmosphere could greatly enhance the overall experience for customers.

Additionally, one customer mentioned getting injured during their nail appointment. They specifically mentioned that their toenails and hands were hurt, resulting in cuts. If this is a recurring issue, it raises concerns about the professionalism and skill of some technicians. This is a significant weakness as customer safety should always be a priority, and injuries during a nail appointment should be avoided at all costs.

Lastly, one comment mentioned that the nail technician treated them poorly, criticizing the clients. This raises concerns about the professionalism and attitude of some staff members at Lovely Nails. Creating a positive and respectful environment should be a priority for any service-oriented business, and this comment suggests that this aspect needs improvement at Lovely Nails.

In conclusion, while Lovely Nails boasts strengths such as high-quality nail work, quick service, and affordable prices, there are several weaknesses that need to be addressed. These include poor customer service, issues related to safety, and instances of unprofessional behavior from staff members. By addressing these weaknesses, Lovely Nails can strive for overall improvement and a better customer experience.

Best TL Reviews

Really like the work they do here. Mani/pedi is great. Their customer service could use a bit of help. Lisa and Christine so really good nails with care and the designs are great. I wish the salon didn’t make you feel as if you’re a burden if you come in a group though even if you’ve taken an appointment. It’s kind of like they don’t want the work. But overall the nail work itself is very good. Definitely try to go there with appointments and double confirm it with exactly the kind of work you want done.

Excellent service great job on my Nails ????????????????????

Best place to get nails done.❤️

Very Beautiful Job. Well done.

This place was great. I only went because my usual place was packed. Lovely was busy but they have way more staff and got to me within 10 minutes. I didnt realize how badly my nails had been looking until they were done there. They cleaned up my cuticles, reshaped my nails so they were more even and oiled my nails beds. I will be going back.

Great prices, quick service, great work. Best price for a gel mani pedi I've used so far, 65. Will definitely go back! Took me as a last minute walk in too!!

This is my place.. love it. Tony is the best. I have been going there over 10 years, they do a awesome job with your nails.

The person who received me very well, the person who did my nails treated me badly, I hurt both my toenails and my hands, I have several cuts, what they don't know is that I have a recorded conversation where they talk about the clients in criticizes