Quick Facts About Lucy's Hair Salon
Strengths of Lucy's Hair Salon Place:
1. Good customer service: One customer mentioned that they had a good experience and received good attention during their visit. This indicates that the salon staff at Lucy's Hair Salon Place is capable of providing satisfactory customer service and creating a positive experience for their clients.
2. Patient and kind with children: Another customer highlighted that the staff at Lucy's Hair Salon Place is friendly and patient with children. This is an important strength for a salon, as it allows parents to feel comfortable bringing their children for haircuts, knowing that the staff will handle them with care.
3. Owner's professionalism: Despite complaints about the staff, one customer mentioned that the owner of Lucy's Hair Salon Place is great. This indicates that the owner is professional and is focused on providing a good experience for their clients.
Weaknesses of Lucy's Hair Salon Place:
1. Inconsistent quality of service: Multiple customers expressed dissatisfaction with the quality of service they received at Lucy's Hair Salon Place. Complaints about bad haircuts, rude stylists, and a lack of professionalism suggest that the salon may lack consistency in delivering high-quality services to all its customers.
2. Language barrier issues: A customer mentioned that barbers at Lucy's Hair Salon Place treated them differently because they didn't speak Spanish. This implies that there may be a language barrier issue at the salon, leading to miscommunication and potentially poor customer experiences for non-Spanish-speaking clients.
3. Lack of professional stylists: Several customers expressed disappointment with the stylists at Lucy's Hair Salon Place, stating that they lacked professionalism and skill. The negative comments about stylists who don't take their time and don't know what they're doing suggest that the salon may need to improve its hiring process and ensure that they have trained and experienced professionals on staff.
4. Rude staff: Multiple customers mentioned encountering rude staff members at Lucy's Hair Salon Place. This is a significant weakness in any business, as it can lead to a negative atmosphere and poor customer experiences. Rude staff can create a hostile environment and deter customers from returning or recommending the salon.
5. Hair damage: One customer complained about their hair getting burned during the drying process at Lucy's Hair Salon Place. This indicates a lack of attention to detail and proper handling of salon tools, potentially leading to hair damage and unsatisfactory results for clients.
In conclusion, Lucy's Hair Salon Place has strengths in terms of good customer service and friendly staff who show patience with children. However, weaknesses such as inconsistent quality of service, language barrier issues, lack of professional stylists, rude staff, and incidents of hair damage need to be addressed in order to improve the overall customer experience at the salon. It is clear that there are areas where the salon can improve and work towards providing better service to its customers.
Best TL Reviews
Went in for a hair cut and the lady who did my hair did a horrible job!!! I will never go back to that place ever again and do not recommend it to anyone. They need to hire professional people who know what they are doing!
La verdad por ser la primera vez me gustó buena atención
Mi experiencia siempre las eligiere hace un mes lleve a mi niño a la barbería del fantasma mal servicio mi niño salió llorando ellas no le tenían paciencia y en este lugar son muy amables con niños gracias
Worst haircut i have ever gotten from a place do not recommend!!
Came to cut my hair with my son wouldn't recommend worst haircut I've ever gotten leftus with double the forehead if you want your hair messed up come here disappointed by Sonia didn't take her time wouldn't recommend coming here save your money if you want a messed up haircut just cut it yourself
2 things. I NEVER leave reviews but I had a terrible experience. I visited this place some months ago and I am still trying to fix my hair from the terrible cut I got done here. I’ve been to 2 other salons and they can’t seem to understand why they cut my hair the way they did. Also, very rude stylist. Maybe not all the stylists are the same. Being the slightest bit kind would have probably prevented such a low star.
If I could give this place a zero or a negative I would. Not only was one of the ladies so rude to me but also the kids. When drying my hair she burned it so bad she had to open the door to let the smoke out. Kept burning my scalp with the dryer after telling her she was. The style I paid extra for was not good and then she gave attitude when I told her I didn’t like it.
Barbers treat you different if you don't speak Spanish. They continued to skip me in line and act like they did not understand me...give preference to the Spanish speaking. Owner is great but her staff sucks!!
Lucy's Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
How to go there
Location
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