LUSSO NAILS AND SPA

+1 470-239-4088

2350 Atlanta Hwy Suite 105, Cumming, GA 30040 United States of America

Open Today: -

Quick Facts About LUSSO NAILS AND SPA

LUSSO NAILS AND SPA receives overwhelmingly positive comments from customers, highlighting its strengths and weaknesses. The strengths of the salon include its excellent service, skilled staff, beautiful and clean environment, attention to detail, variety of services, and special offers for new customers. The weaknesses are not explicitly mentioned in the comments but can be inferred based on the positive feedback provided.

One of the most emphasized strengths of LUSSO NAILS AND SPA is its exceptional service. Multiple comments praise the staff for their gentleness, meticulousness, and friendliness. They are described as attentive, timely, and dedicated to meeting the customers' needs. This consistent positive experience with the staff builds trust and loyalty among the clients.

The cleanliness and beautiful decoration of the salon are also mentioned as strengths. Customers appreciate the efforts made by the salon to maintain cleanliness and create a pleasant environment for relaxation. The holiday decorations are specifically mentioned, indicating a commitment to creating a welcoming atmosphere.

The salon's variety of services is another strength that attracts customers. The availability of SNS, acrylic, gel, and hot stone massage is praised by different individuals, demonstrating the diverse services offered to cater to different preferences and needs. The private party area for small groups is also highlighted as a benefit, making the salon suitable for special occasions such as birthday parties or bridal parties.

The discounts and special offers provided by LUSSO NAILS AND SPA are mentioned as a positive aspect. New customers receiving a 20% discount encourages customer acquisition and incentivizes people to try out the salon. This marketing strategy helps the salon to expand its customer base and build customer loyalty.

Although weaknesses are not explicitly mentioned in the comments, they can be inferred based on what is not emphasized. One possible weakness could be the lack of any negative comments or constructive criticism. While it is positive that all comments are praising the salon, it is important to consider that unrealistic praise may indicate a lack of honest feedback. It is always beneficial for a business to receive constructive criticism to identify potential areas of improvement.

Another weakness that can be inferred is the absence of specific details about certain services. While comments highlight the skills of some technicians, there is a lack of information regarding a comprehensive range of services and the expertise of all the staff members. This may indicate potential inconsistency in service quality or a lack of prominence given to some technicians.

In conclusion, LUSSO NAILS AND SPA has several strengths based on the comments provided. These strengths include excellent customer service, skilled staff, a beautiful and clean environment, attention to detail, a variety of services, and special offers. However, the lack of negative comments and limited information about certain aspects of the salon's services indicate potential weaknesses. Addressing these weaknesses would help enhance customer satisfaction and overall reputation.

Best TL Reviews

Just had a wonderful pedicure with Summer today! She was very gentle and meticulous! You get a free cappuccino, green tea or soda with your service which offers a nice unexpected touch. The facility is clean and well decorated for the holidays! I finally found my new nail salon after moving here from California!! Highly recommend!

Love the beautiful new salon!

They have a private party area in the salon for small groups to enjoy the services together. I took my girls over the holidays for a mani and pedi. Great for bday parties, bride and bridesmaids, mother daughter outing. ????

Jennifer, Katie and Judy are amazing with SNS, acrylic and gel!!!

Vivian, Ester, Kieun, Rose give fantastic foot massages and pedicures.

You cannot go wrong with any technician!

Really beautiful environment. Daisy and Vivian are great! Staff are so pleasant and friendly!

New customers get 20% off????

I've been looking for a nail salon for a long time...I finally found my go to place!!

The salon is NEW, clean & beautifully decorated. The staff is pleasant, friendly,, timely, not pushy etc. I am picky when it comes to my nails and who I allow to do them! They are so consistent and the owner is fabulous with shaping and designs!! I will never go anywhere else. Definitely try the hot stone massage it is to die for!!!

I’m so happy to have found my new nail salon!! Katie and Judy did such a wonderful job with my SNS manicure and pedicure! They are so friendly! Their salon is so beautiful and clean! They even served me a cappuccino while I was being pampered!! I can’t wait to tell all of my friends about this new place and how awesome they all are!! Can’t wait to go back!

The staff is very attentive to everyone who comes in. The salon is elegant and stylish _ up to date with chairs and services. I have been a client of Lusso Nails and Spa since November 2022. I absolutely love CANDY _ She has been my nail technician for 10+ years now!!! She is very talented and has mastered her skills. She is very detailed and dedicated to ensuring she has meet your needs. Summer recently did my pedicure _ Deluxe ~ the massage was PHENOMENAL! If you are looking for new salon or just new experience _ LUSSO NAILS AND SPA will not disappoint!

This place was wonderful - I was able to get an appointment on short notice and everyone was so nice and very professional. They did a great job on my nails. I look forward to going back next month. The salon itself is beautiful - If you are looking for a place to get a manicure/pedicure I highly recommend it.

Everyone here is so friendly, and they go above and beyond to make sure you are taken care of. The atmosphere is beautiful and relaxing. My nails look amazing every time I leave, and last a full 3 weeks! I highly recommend trying for any nail care needs!