Magic Nails

+1 763-789-0218

2317 37th Ave NE, Columbia Heights, MN 55421 United States of America

Open Today: -

Quick Facts About Magic Nails

Strengths of Magic Nails Place:

1. Excellent customer service: The young lady and Kelly M. provided a great experience and got the customer out in plenty of time for their dinner reservation. This shows that the staff at Magic Nails Place prioritize customer satisfaction and are efficient in their services.

2. Professional advice and expertise: The customer had a disappointing experience at another nail salon and needed advice on how to deal with damaged nails. Mai, an employee at Magic Nails, provided professional advice and helped the customer find a solution. This indicates that the staff at Magic Nails are knowledgeable and capable of addressing specific nail concerns.

3. Quick and convenient service: A customer mentioned that they were seen right away when they walked in midday on a Wednesday. This highlights the convenience of the salon and the efficient service provided by the staff. Quick service is important for busy individuals who may have limited time for nail appointments.

4. Skill in acrylic and gel application: One customer praised Mai for her skills in acrylic and gel application. They mentioned that she is quick, gentle, and detail-oriented, ensuring that the acrylic/gel is of appropriate thickness and without any annoying acrylic chunks. This demonstrates the expertise of the staff in achieving high-quality nail enhancements.

5. Responsive and helpful owner: A customer mentioned that the owner was kind and willing to help when their pedicure chipped after just a day. The owner fixed the issue and the pedicure held up for three weeks. This shows that the owner is attentive to customer concerns and strives to provide long-lasting results.

Weaknesses of Magic Nails Place:

1. Limited availability on weekdays: One customer mentioned that it can be difficult to walk in on weekdays because only the owner is available. They recommend calling ahead to know the owner's availability. This may present a challenge for customers who prefer to have walk-in appointments or have limited flexibility in their schedules.

2. Inconsistency in customer service: One negative review highlights a negative experience with the owner, who initially refused to provide service due to a misunderstanding about the customer's nail length preference. The customer felt unwelcome and unwanted. Inconsistent or unfriendly customer service can deter new clients and negatively affect the salon's reputation.

3. Preference for specific clientele: The same negative review mentioned that the owner seemed to have a particular clientele in mind and did not make the customer feel welcomed. This implies a possible bias or preference for certain clients, which may create a negative atmosphere for new clients or those who do not fit a certain aesthetic.

4. Rude treatment based on customer behavior: A customer mentioned that if someone is rude to the staff at Magic Nails Place, they may not receive the same level of treatment compared to kind and respectful customers. While this response may be understandable to some extent, it suggests that the salon's service quality may be inconsistent depending on the behavior of the customer.

5. Lack of variety in color options: Another customer mentioned that the color options for nail polish were limited. This may be a drawback for clients who prefer a wide range of colors or unique and trendy options.

To sum up, Magic Nails Place has strengths in terms of excellent customer service, professional advice, quick and convenient service, skill in acrylic and gel application, and responsiveness to customer concerns. However, weaknesses include limited availability on weekdays, inconsistent customer service, a potential preference for specific clientele, potential rude treatment based on customer behavior, and a lack of variety in color options.

Best TL Reviews

First time at "Happy Nails" and I enjoyed the excellent experience with the young lady that did my feet and Kelly M.

They were amazing. I was in a hurry, had reservations for dinner. Ms. Kelly M. got me out in plenty of time.

Thank you so much. I will be back for my next appointment.

I don't usually get manicures or pedicures, so I really needed advice on what to do about my nails. I had a disappointing experience in Hibbing, MN when I was there for a family function. My nails had grown out and started peeling off the gel polish, which damaged my actual nails. I also had one nail crack just below the fingertip. I tried Magic Nails and was fortunate to get in. I relayed my experience to Mai and told her I needed her professional opinion what to do. She worked Magic for me. I didn't want to completely lose the length of my nails but found a length that was okay to deal with the break of my pinky. She was wonderful and I felt very comfortable that she was giving honest professional advice to help my nails to heal. I believe in giving positive honest reviews when they are deserved. I will most definitely be coming back to Magic Nails as I get my nails healthy again. Thank you so much for a fantastic experience!

I walked in midday on a Wednesday and was seen right away. $50 for these beauties. She did a great job. I will be coming here for all of my nail needs.

Mai is the best! She has killed my acrylics every time! She’s quick, gentle, and detail oriented. She makes sure the acrylic/gel isn’t too thick and has always made sure I don’t have any annoying acrylic chunks under my nails! (She’s also never made me bleed which is a first!!!) Thank you, Mai! <3

I love this place because it's so convenient and the owner is very kind. She was happy to help when my pedicure chipped after just a day. She fixed it and it's held up for 3 weeks now. I've been going monthly this summer and will continue.

One thing is it's hard to walk in because it's currently only the owner on weekdays. I suggest calling ahead to know her availability otherwise you might be disappointed by her not being able to get you in.

In short, I would not recommend this place for new clients and visitors.

(Long story) I was looking for a new nail shop since I just moved into the area and scheduled this appointment. When I originally called she said she was completely booked. She then called me right back and told me to come at 5:45 for a full set. When I walked into the shop she was working on someone's nails and there was not another soul in the building. I was immediately stereotyped by her (the owner I presume) who told me she could not service me because she does not do "long nails". (Mind you my nails are not long I'm just in desperate need of a fill or new set). I, in shock, went on to actually plea with her that I do not need "long nails" and that I just want a new simple, one color, set done. She reluctantly said yes and I began to look for a color in a very limited basket of options. At that point I realized my patronage wasn't really wanted and this lady did not make me feel welcomed into her establishment. I gained the courage to tell her that I will go elsewhere and left. Immediately as I walked out the door she told the customer she was working on that she could move forward and give her a pedicure. She did not want my patronage and did not want to service me. The experience did not make me feel good and I would not recommend new clients to her. She obviously has a particular clientele in mind. I'm extremely disappointed.

This place is absolutely amazing. They do amazing designs and are super friendly. I got some acrylics done for the first time in a while and they made the experience so much better than the last time, they made me feel very comfortable while I was there and you can feel a sense of community within the staff. Any time I wanted for her to redo a nail because the design wasn’t what I was wanting she would erase the design and start over without complaint. Here is the thing though for if you are looking at the 1 star reviews for this place. If you are rude to them they will not be rude to you but will not treat you to the standards that they treat all of their nice customers, they get you in and out of the chair and that’s it. Remember that they are people and they have bad days as well. Treat them with kindness and they will give you an amazing experience that you will be wanting to come back for.

Monica is fanominal. She always makes my nails look like a million. I highly recommend her.