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Matthew's Unisex Barber Shop Inc

+1 845-290-0274
357 US-202, Pomona, NY 10970 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Matthew's Unisex Barber Shop Inc

Strengths:
1. Excellent customer service: Multiple comments highlight the friendly and caring nature of the staff, with customers being treated like family. This creates a positive and welcoming atmosphere for all patrons.
2. Skilled barbers: Comments mention that Matthew and his wife both give great haircuts, and Matthew is described as an expert. This indicates that the barbers have the necessary skills and expertise to provide high-quality hair services.
3. Child-friendly environment: The owner, Matthew, is praised for being great with kids, ensuring that even young customers are comfortable and satisfied with their haircuts. This appeals to families who can get their hair done while their children receive services.
4. Compassionate service: The owner's act of wrapping a blanket around an elderly client waiting in a wheelchair shows a level of compassion and care that is commendable. This creates a positive image and enhances the reputation of the shop.
5. Positive community involvement: One comment mentions that Manny the barber is not only friendly and accommodating but also helpful outside of the shop and in the community. This highlights the shop's commitment to being a positive force in the local area.
6. Consistent quality: Multiple comments mention that the customers have never had a terrible haircut at Matthew's Barber Shop. This indicates that the barbers consistently deliver satisfactory results, ensuring customer loyalty and repeat visits.
Weaknesses:
1. Long wait times: One comment mentions that waiting for an hour or more can be a drawback. Extended wait times can lead to customer dissatisfaction and might discourage potential customers from visiting.
2. Limited availability: There is no mention of extended operating hours or whether the shop is open on weekends. A lack of flexibility in terms of opening hours may limit the shop's potential customer base, especially for those with busy schedules.
3. Lack of diversity in staff: All comments exclusively mention Matthew and his wife, indicating that they are the only barbers at the shop. This might limit the variety of styles and techniques available to customers, as well as increase wait times if the shop becomes busy.
4. Limited range of services: The comments focus primarily on haircuts, with no mention of other services such as coloring, styling, or facial grooming. Offering a wider range of services could attract a more diverse customer base and increase revenue.
5. Lack of online presence and reviews: While the comments are generally positive, there is no mention of an online presence or reviews. In today's digital age, having an online presence is essential to attract new customers and build trust.
6. Lack of specific location information: The comments do not provide specific details about the shop's location, making it difficult for potential customers to easily find or contact the shop.
In conclusion, Matthew's Unisex Barber Shop Inc has several strengths, including excellent customer service, skilled barbers, a child-friendly environment, compassionate service, positive community involvement, and consistent quality. However, there are also some weaknesses, such as long wait times, limited availability, a lack of diversity in staff, a limited range of services, a lack of online presence and reviews, and a lack of specific location information. By addressing these weaknesses and capitalizing on their strengths, Matthew's Barber Shop can further enhance its reputation and attract more customers.


Best TL Reviews

Matt and Sandra are amazing! There friendly, always care for all there customers like there own family. This is the only place my husband, daughter and I go to get our hair done ❤️???? Have been going since he opened 5-6yrs ago…
Very good Barber but sometimes you could be waiting for hour or more
The owner, Matthews is great with kids, he is so cordial and responsible. Always pleases my kids with their haircuts. Very professional.
I came after he closed and Mathew opened it for me because I had an occasion! Mathew is very friendly and an expert!
I just finished getting a haircut and shave and it’s a rainy chilly day. I am sitting in my vehicle and I just observed the most heartwarming thing. The barber, the owner wrapped a blanket around one of his clients who is waiting for a haircut, this client is sitting in a wheelchair an elderly gentleman shivering because of his old age I am so impressed with the compassion not something that you see on a daily basis.
Matthew and his wife both give great haircuts and are very nice. Will definitely be coming back here, check them out
Very pleasant service. Moms can get their hair done while their boys are in the barber chair. Manny the barber is always friendly, accommodating, and is adept with my special needs child. He has even been helpful outside of the shop and in the community. Very nice man!
I’ve been going to Matthew’s Barbershop for a few years and can’t say anything bad about The place. Never had a terrible haircut, always friendly.

Matthew's Unisex Barber Shop Inc Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Gender-neutral restroom
Crowd
  • LGBTQ+ friendly

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 10:00 AM - 04:00 PM

How to go there

Location