Merchant's Grocery

+1 252-633-4875

1801 Brices Creek Rd, New Bern, NC 28562 United States of America

Open Today: -

Quick Facts About Merchant's Grocery

Merchant's Grocery place has received mostly positive comments from customers. The strengths of the store are as follows:

1. Wide variety of items: Customers appreciate the fact that Merchant's Grocery has almost everything they might need, including groceries, fishing gear, bait, and even lottery tickets. The store provides convenience for its customers by offering a range of products in one location.

2. Clean facilities: Multiple comments mention the clean bathrooms at Merchant's Grocery. This indicates that the store takes cleanliness and hygiene seriously, creating a positive environment for its customers.

3. Delicious food: Several comments praise the quality of the food, particularly the hamburgers and cheeseburgers. Customers mention that the burgers are homemade and describe them as the best in the area. This indicates that Merchant's Grocery has a strong grill and serves high-quality, tasty food.

4. Friendly staff: Customers appreciate the great service provided by the staff at Merchant's Grocery. Positive comments mention the helpfulness and friendliness of the employees, suggesting that they contribute to a positive customer experience.

5. Additional amenities: The store offers additional amenities such as a boat launch, free boat parking, and fishing and boating supplies. These amenities cater to the needs of customers who are looking to engage in outdoor activities, making Merchant's Grocery a convenient stop for those interested in fishing or boating in the nearby rivers.

6. Local favorite: The comments also highlight that Merchant's Grocery is a local favorite. The fact that this store has been around for a long time and has stood the test of time indicates that it has a loyal customer base within the community.

While the positive comments provide insight into the strengths of Merchant's Grocery, there are a few weaknesses mentioned that should be taken into consideration as well:

1. Change in kitchen staff: One comment mentions that the service in the kitchen has changed staff and is now lacking. The customer reports experiencing unfriendly service and receiving cold food. This suggests that there may be a decrease in the overall quality of the food and service due to changes in the kitchen staff.

2. Unprofessional cashier: Another comment refers to an unprofessional female cashier who was rude and foul-mouthed. This implies that there may be instances of poor customer service within the store, which can leave a negative impression on customers.

In conclusion, Merchant's Grocery place has several strengths, including a wide variety of items, clean facilities, delicious food, friendly staff, additional amenities, and a loyal local customer base. However, there are a few weaknesses mentioned, including a change in kitchen staff leading to cold food and instances of unprofessional customer service. The store should address these weaknesses to ensure continued customer satisfaction and loyalty.

Best TL Reviews

I work with Ryan M. in Durham. He highly recommended this place. Says he worked her in highschool. Told me if I was in the area I should get one of the hamburgers.

I did, it was amazing. If you're in the New Bern area you need to stop in here and get a hamburger/cheeseburger and fries you will not be disappointed. After I left, Ryan told me to get it topped with shrimp sounds like a good combo to me. Next time for sure.

Oh, and the little grocery store has just about everything. Great Little Country Store.

This is the best place! You can stop at the store and get a little gas, drinks, and you can even get breakfast or lunch. They have almost anything you might need here including fishing gear and bait. The bathrooms are very clean. The grill is awesome. The boat launch is nice also, with plenty of parking.

Stock up for your trip down the Neuse or Trent Rivers. Free boat parking at the fuel dock. Store has everything from bait and tackle to lottery tickets. Grill is Great. Local favorite. The Merchant family has been here forever.

Not the same store since original owners left, unprofessional female cashier, rude and follow mouth.

Awesome burgers and fries! And they have just about anything you can think of - from shotgun ammo to wine. Staff is great too.

Great store. It has a lot of good things. Convienence store. Grill. Fishing and hunting licenses. Bait. Boat ramp. Gas. Lottery. The cheeseburgers are delicious. The cheese fries are also very good and you get a whole basket full. Great local place that has stood the test of time and only gotten better over the years.

We used to love coming here on the weekends for a quick and delicious bite. Unfortunately., The service in the kitchen changed staff and it is lacking. They are not friendly, and our ord we e is typically cold. I've gotten to the point where I specify I'd like my food hot and it still comes out cold.

This is a Family run store, with lots of fishing and boating supplies, along with ethanol free gas, and All kinds of snacks and small groceries, but the Best is their Snack bar, but understand, these are homemade type burgers, and Are the Best. And before that, there's the breakfast they serve, go by hungry, but expect a line...it's great