Quick Facts About Mimi's Nail Salon
Strengths:
1. Trendy and Adorable Designs: According to one customer, Mimi's Nail Salon is great for getting adorable and trendy nails. Customers can show a picture from Pinterest and get the exact design they want in gel with their real nails. This indicates that the salon is up-to-date with the latest nail trends.
2. Fast and Professional Service: A customer mentioned that the salon provided fast and professional service during their visit. This indicates that the salon values efficiency and customer satisfaction, making it a convenient choice for customers with busy schedules.
3. Attention to Detail and Skillful: Another customer mentioned that the attention to detail and skill of the nail artists at Mimi's Nail Salon was impressive. This suggests that the salon employs talented and experienced nail artists who can create intricate and high-quality designs.
4. Clean and Timely: A customer highlighted that Mimi keeps her place very clean and is timely and consistent. A clean and well-maintained environment is essential for a nail salon, as it contributes to the overall customer experience and creates a hygienic atmosphere.
5. Good Customer Service: Multiple customers expressed their satisfaction with the customer service at Mimi's Nail Salon. They mentioned that the employees were patient, friendly, and created a respectful environment. Positive customer service experiences contribute to customer loyalty and can encourage repeat business.
Weaknesses:
1. Inconsistent Pricing: A customer mentioned that they were charged $65 for a set of nails that they considered short, while their cousin received longer nails for the same price. This suggests that there may be inconsistencies in pricing, which can lead to customer dissatisfaction and confusion. The lack of transparency in discussing prices with customers is also mentioned, which can be perceived as unprofessional.
2. Outdated Prices: Another customer mentioned that the prices listed in the salon were completely outdated and did not match the actual charges. If customers are not aware of the correct prices, they may feel misled or overcharged. This can impact the salon's reputation and customer trust.
3. Air Pockets in Nails: A customer expressed dissatisfaction with their nails, stating that they had air pockets. This indicates a lack of quality control or attention to detail during the application process. Air pockets can significantly impact the durability and appearance of acrylic nails, and customers may be hesitant to return if they experience these issues.
4. Limited Length Options: One customer mentioned that they did not have input on the length of their nails, and they felt they were cut shorter than desired. This lack of customization can be a drawback for customers who have specific preferences for their nail length. Limiting options can lead to a lack of customer satisfaction and potentially discourage repeat business.
In conclusion, Mimi's Nail Salon has strengths in providing trendy designs, professional service, attention to detail, cleanliness, and good customer service. However, there are weaknesses in inconsistent pricing, outdated prices, potential quality issues like air pockets, and limited customization options. Addressing these weaknesses can help improve the overall customer experience and satisfaction at Mimi's Nail Salon.
Best TL Reviews
Would not recommend. I went to Mimi’s yesterday and I got these nails and was charged $65 and when my step mom went to ask why they were so much, Mimi said because there were two colors and length. What length?? These are the shortest nails I’ve ever gotten and I didn’t even want them this short. She cut one and then asked “is this good?” Knowing me, I didn’t say anything about the length but the price was ridiculous. My cousin got gel nails as well and hers were way longer and she paid the same price.
love them!! mimi’s is the best for getting adorable trendy nails! i can literally just show a cute pic from pinterest and get the exact design i want in gel with my real nails!
My friend Taylor used to rave about Mimi and I finally decided to come in with my niece for a Galentine's Day. I am so happy with my experience! They were very fast and professional and they went above and beyond to make sure our nails were perfect ???? We will absolutely be back, this is our regular nail salon now!
I paid 70 dollars for air pockets. I have NEVER had a set of nails have air pockets. The prices they have in store are COMPLETELY out dated and there was NO discussion of said prices.
This salon was so amazing. The employees were straight gems and just the most patient folks ever. My nails were a work of art. It was PERFECT.
I came in as a walk in and they were able to help me almost immediately, which was nice! I needed my acrylic nails removed and they were so patient in carefully removing them. They also did such a beautiful job repainting them. I will definitely be coming back!
I’m new to Spokane and I spent a lot of time deciding where to get my nails done at. I was absolutely thrilled with my choice to see Mimi! The attention to detail and skill that went into this set was extremely impressive. I felt so comfortable and content the entire time. The ladies here are absolutely wonderful and I’m looking forward to coming back!
Mimi keep her place Very clean, she is timely and consistent, Respectful environment and very talented nail artist (Mi). Love this place.
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Mimi's Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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