Miss Nails

+1 816-224-8889

2660 MO-7, Blue Springs, MO 64014 United States of America

Open Today: -

Quick Facts About Miss Nails

Miss Nails place, as indicated by the comments, has a mix of strengths and weaknesses. It is important to consider both aspects while evaluating the overall performance of the business.

Starting with the strengths of Miss Nails place, it is evident that they have competent technicians. One customer mentions that their nails turned out great after the service. Another customer compliments the pedicure, stating that it was wonderful and their feet remained soft with long-lasting polish. This indicates that the technicians are skilled and capable of delivering satisfactory results.

Additionally, Miss Nails place is praised for its cleanliness by a customer who appreciates the use of individually packaged clean instruments and the requirement for clients to wash their hands upon arrival. This demonstrates the business's commitment to maintaining hygienic standards, which is crucial in a nail salon.

Furthermore, the longevity of the polish on a customer's feet highlights the quality of the products used. This suggests that Miss Nails place uses high-quality nail polish brands that can withstand regular wear and tear.

On the other hand, there are several weaknesses that have been pointed out by customers. One of the major downsides is the poor customer service experience. Multiple comments mention that the employees at Miss Nails place were engaging in conversations among themselves, neglecting to interact with the customers. This lack of attention and communication can make customers feel excluded or undervalued, leading to a negative overall experience. One customer specifically mentions that they were not expecting constant attention but at least some basic interaction would have been appreciated.

Another weakness of Miss Nails place is the inconsistency in the quality of the services provided. While some customers praise the technicians for their competence, others express dissatisfaction with their experience. Complaints range from nail paints chipping off within a few days, uneven and lumpy dip powder nails, to sloppy French tip application. These issues indicate a lack of attention to detail and inconsistency in the execution of services.

In terms of pricing, there is a discrepancy between the advertised cost and the actual amount charged for services. One customer expresses surprise at being charged more than the listed price. This discrepancy raises concerns about transparent pricing practices and calls into question the integrity of the business.

Another critical weakness highlighted by a dissatisfied customer is the lack of cleanliness and inadequate sterilization practices at Miss Nails place. The customer reports witnessing tools that were not sterilized between customers and pedicure tubs that were not properly cleaned. Such negligence in maintaining a clean and sanitized environment can pose health risks and raise hygiene concerns.

Overall, the strengths of Miss Nails place lie in the competence of their technicians, praise for the pedicure services, and a focus on cleanliness. However, the weaknesses primarily revolve around poor customer service, inconsistencies in service quality, pricing discrepancies, and a lack of adequate cleanliness practices. Addressing these weaknesses is crucial for Miss Nails place to improve customer satisfaction and enhance its reputation.

Best TL Reviews

Got a pedi here, and the technician seemed very competent. The customer service side was a bit lacking, though. From the moment I walked in till I left, the employees didn't talk to me hardly at all but spent the entire time talking and laughing amongst themselves. I've had this happen before to some extent at other places, but it was really extreme here this time. I'm totally not expecting to be paid attention to the whole time, but at least give me a chance to say hi and communicate with you a little bit :/

My nails turned out great though. :)

I got a gel pedicure and a dip powder for my nails. Within a few days my toes paint came off, the entire paint came off in one piece. This was my first time getting a dip and they're uneven and lumpy with bubbles. Definitely not worth the $100 I spent. The ladies were nice though.

Was there today for a complete set of dip nails. This place was SUPER SLOW!! Some family members started going there, but I need GOOD & FAST... anybody recommend a good one?

Left with my fingers and toes bleeding and in pain. The French tip is sloppy and smudged and bubbled at the ends. It looks awful and I’m extremely disappointed.

I've gone to Miss Nail for over 10 years. They do a great job! I wouldn't go any where else.

I have been to this business twice for pedicures. I plan to only go there from now on!! They are extremely CLEAN, which other Blue Springs businesses were not! They have packaged individual clean instruments they use for each client. They have you wash your hands when you come in and they wear a mask.

The actual pedicure was WONDERFUL and the paint lasted way longer on my feet than the other places I had been without any issues.

I highly suggest this business!!!!

Best pedicure I've ever had. My feet are SO soft and my nails are beautifully polished. I'll definitely go back.

Dirty! Overpriced! Not impressed with the cleanliness of this place. They were using tools that were laying out and I did not see them sterilize between customers. They do not clean the pedicure tubs between customers and just rinse with water. My nail polish looked good however they did not do a good job removing dead skin on my feet. I paid $65 for a gel mani and gel pedi, the sign posted on the wall listed it for less $ so I was a bit surprised at the total. I will not be going back and they seriously need to clean tools and equipment between customers before someone gets an infection!