Quick Facts About Modern Nails
Modern Nails place has several strengths and weaknesses based on the comments provided.
Starting with the strengths, one commenter mentioned that the salon provides a fun environment and they do a great job with their services. This positive feedback indicates that the staff at Modern Nails is capable of creating a welcoming and enjoyable atmosphere for their customers. Additionally, another commenter mentioned that they were happy with the results of their pedicure and had already booked their next appointment. This suggests that Modern Nails offers a high-quality product and service that satisfies their customers' needs. Furthermore, the convenience of the location was highlighted by a commenter who preferred to go to Modern Nails over making a longer drive to another salon.
However, there are also several weaknesses mentioned in the comments. One of the most significant weaknesses is the rude and unprofessional behavior of the staff. In one instance, a commenter was dismissed without any explanation or apologies when they asked for a gel manicure and pedicure. This kind of dismissive behavior can severely impact the customer experience and deter potential customers from returning or recommending the salon. Additionally, this same commenter mentioned that they read reviews warning about the salon and now understand why they should have heeded those warnings. Negative online reviews and a reputation for subpar service can greatly harm a business's success.
Another major weakness mentioned is the cleanliness and hygiene standards of the salon. One commenter recounted a traumatic experience where they and their family experienced bleeding and even lost a toenail due to unclean equipment. This raises serious concerns about the salon's adherence to proper sanitation practices and customer safety. Such incidents can lead to long-lasting damage to the salon's reputation and put off potential customers who prioritize cleanliness and hygiene.
Furthermore, there were multiple comments that criticized the salon's staff members for being unhelpful or unfriendly. One commenter mentioned that despite being a walk-in customer, they were denied a service without any alternative options offered. This implies that the staff did not handle the situation professionally and may have prioritized profitability over accommodating customer needs. Additionally, another commenter complained about the behavior of specific staff members who were described as not nice and speaking in a different language, which made them feel unwelcome.
Moreover, there were comments about the salon's pricing and the quality of the services provided. One commenter felt that the price they paid for a full set of acrylic nails with gel polish was not worth it, as they experienced leftover acrylic on their skin and some bleeding during the process. This indicates that there might be inconsistencies in the skill or training of the salon's technicians and that the prices charged may not align with the quality of the services received.
In summary, based on the comments provided, the strengths of Modern Nails place include a fun environment, satisfactory results for some customers, and a convenient location. However, the weaknesses include rude and unprofessional behavior from staff members, cleanliness and hygiene issues, unhelpfulness from staff, negative experiences with specific staff members, and questions about the quality and pricing of the services provided. These weaknesses greatly impact the salon's reputation and can deter potential customers from visiting Modern Nails. It is crucial for the salon to address these weaknesses and work on improving their overall customer experience to ensure long-term success.
Best TL Reviews
It’s 3pm, they close at 6. I’m a walk-in.
She(tech) and another person were in the Pedi area with im assuming 2 customers. Takes a look at me and ask how she can help. I asked if anyone was avail for a gel mani and pedi? In the most rudest & unprofessional way says, “ nope not today”! With no further explanation or apologies, like she was dismissing me or something.
I read the reviews to stay away & wanted to be my own judge but now I see why! Save ur $$ & Def stay away from here..
Do not go here. They made all my mother, sister, and I bleed during our pedicures. They cut my sisters toe nails so short past the wick! She ended up with a fungal infection and LOST HER TOENAIL in a very painful way. Her toes swelled, the nail turned green, and a podiatrist had to remove it. I am assuming this was caused by unclean equipment! Literally traumatized from this event idk if I can ever go to a nail salon ever again
They're fun and do a great job!! Even my husband was in the Christmas ☃️ spirit!
THANKS LADIES
I understand I arrived as a walk in to the salon just a few minutes after opening their doors, but all I wanted was to remove my gel polish. I was told they're booked and was not offered another time to come back or anything. It was almost as if the service wasn't going to make them money and it was an inconvenience.
Hannah and Sydney is always laughing while I came here always, these two are not nice people they spoke Chinese, Hannah is kinda strick the way she spoke to me she just new this place like two years , compared the old employee here. I rate this place is 1 star only.I been here in modern nails for 8 year’s but these two girls are different…..not happy at all.
Went in and asked if they accepted walk ins and the lady says "yes, what did I need" so i said a pedicure and manicure and she then says "oh no, not today. Sorry we're too busy." Why did she say yes and ask what I needed in the first place? Anyhow after reading the reviews and seeing people going to the doctors after a visit here, I am glad they said "not today".
I love this place. It has great service and a wonderful product. I got a pedicure and I’m extremely happy with the result. Normally, I would drive to Reno but now that I know about this place. I’m super happy to not make the extra drive. I’ve already booked my next appointment.
The place is just ok. We just moved to Fernley, and I’ve been wanting to get a full set of acrylic nails for a while. Decided to give Modern Nails a chance since they recently came under new management (according to their post on Facebook) the lady doing my nails used a brush that was way too big so there is still some left over acrylic on my SKIN after getting my nails done 2 days ago, she also cut my skin while filing causing some bleeding. I paid $50 for short acrylic nails with a gel polish on them. Not worth the price at all. I probably won’t be going back
Place Pictures
Modern Nails Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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