Ms Rhonda's & Co

+1 413-788-3656

141 Boston Rd, Springfield, MA 01109 United States of America

Open Today: Closed

Quick Facts About Ms Rhonda's & Co

Ms Rhonda's & Co salon appears to have several strengths based on the comments provided. Firstly, customers praise the salon for its efficiency and lack of crowding. Clients mention being able to get their hair done promptly upon arrival for their appointments, suggesting that the salon manages its time well and values punctuality. This is likely a positive aspect for clients who prefer not to spend excessive time waiting.

Another strength mentioned by customers is the quality of the work provided by the stylists at Ms Rhonda's & Co. Multiple comments highlight the excellent braiding skills of the stylists, with clients expressing satisfaction with the neatness, cleanliness, and longevity of their braids. The absence of irritation and discomfort is also noted, indicating that the salon prioritizes client comfort during the styling process.

The friendliness and professionalism of the salon staff is also mentioned as a strength. Clients appreciate feeling comfortable and welcomed from the moment they enter the salon until their service is complete. This positive atmosphere is likely to contribute to the overall pleasant experience mentioned by clients.

The longevity of Ms Rhonda's & Co is also seen as a positive aspect. One comment mentions being a customer for years, suggesting that the salon has built a loyal customer base over time. This could be attributed to consistent quality and satisfactory experiences.

Moreover, the presence of a wide range of services is implied as a strength. Customers mention getting various hairstyles such as braids, retwists, and natural hairstyles. This implies that the salon offers diverse options, catering to different styling preferences and hair types.

On the other hand, some weaknesses can be identified based on the comments. One customer mentions difficulty in getting in touch with a stylist and scheduling appointments. This suggests a potential issue with communication and accessibility. The fact that the salon's phone number was disconnected raises questions about reliability and professionalism.

Furthermore, the mention of a full voicemail box indicates a potential weakness in the salon's organization. If clients cannot leave messages or contact the salon, this could lead to missed appointments and dissatisfied customers. It is crucial for Ms Rhonda's & Co to address this issue to maintain a positive reputation and ensure good customer service.

Another weakness that is indirectly implied is the availability of appointments. One customer mentions the need to be able to secure an appointment to give a higher rating, suggesting that availability might be limited. This could pose a challenge for potential clients who may have difficulty getting an appointment at their desired time.

In conclusion, Ms Rhonda's & Co appears to have strengths in terms of efficient service, high-quality work, friendly staff, and a loyal customer base. However, there are also weaknesses concerning communication, availability of appointments, and potential organizational issues. Addressing these weaknesses would be beneficial for the overall success and reputation of the salon.

Best TL Reviews

This salon is amazing not crowded I got my hair done asap when I arrived for my appointment Cherise is an amazing stylist and all the ladies are hilarious lol haven’t been to an salon in 4 years definitely will be coming back!

I’m very impressed with the quality of work I received. Everyone was very nice and made me feel comfortable. I asked for a style of braids and not only did I get it, but I received great quality braiding by Diana. I’m on day 4 with the braids and they still look neat and clean. Most importantly, the braids look tight but don’t feel it. There’s no irritation. My braids IN THE PAST with other people, my braids usually felt irritated in day 2 and sometimes a strand of hair would constantly pull my scalp causing headaches. I am very impressed with Diana’s work, will be going again.

Here is family along with heart and quality this is an amazing business and been going here for years... Stop playing and Glow up ????

My aunt took me to this salon to get my hair braided and I love this place. Great team of ladies working here. Pleasant experience from beginning to end, definitely recommend. Aileesa did a fantastic job on my braids. Her skills are top tier :-)

My hair is a little thin. But when I get my hairdo the braids stay in. I only go to Ms. Rhonda to get it done. Thank you girl for always making us people of color look our best. Shirl Hickson

I give them 5 Stars as long as I can get an appointment, however As long as I can get in touch with a stylist to schedule my daughter and mother an upcoming appointment on that number listed to get their dreads retwisted. Our 1st and 2nd visits were very satisfactory, She did an amazing job on both their hair. I scheduled another appointment for 2 wks from now, the shop was closed and I hadn’t heard back since then, nor can I even leave a voicemail message either due to the mailbox being full. If I could speak with someone to make another appointment soon I would definitely change my ratings! I kept my word about changing my ratings from a 3 to 5 now that our appointments were made & their dreads look beautiful . Now I wanna see how my natural hairstyle is going to come out on the 6th of January. I will post pictures of all our hairstyles tomorrow. Thank you Ms. Rhonda & Co.

Ms Rhonda's is the best! Aileesa did beautiful braids for me exactly how I wanted and they look amazing. They sell hair too so you don't have to make an extra stop. Great atmosphere and loved being there. Will definitely be back thank you all so much.

I tried calling the shop today it's say disconnected, what time do the shop open