Kenmae Hair & Nails

+1 717-747-1632

1500 N George St, York, PA 17404 United States of America

Open Today: -

Quick Facts About Kenmae Hair & Nails

Kenmae Hair & Nails place has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to consider both the positive and negative feedback.

Starting with the strengths, many customers have mentioned the skill and expertise of the nail stylists. One customer specifically mentioned that their vision for the nail color was brought to life by the stylist, showing that the salon can deliver on customer requests. Another customer consistently had positive experiences with a particular nail stylist named Hannah, highlighting the salon's ability to provide reliable and consistent service.

Customers also appreciated the courteous and friendly nature of the salon staff. They mentioned that the staff was nice and friendly, providing a pleasant experience. This indicates that the salon places importance on customer service, creating a welcoming and comfortable atmosphere for their clients.

The salon also received praise for the artwork on nails. One customer mentioned that the beautiful artwork on their nails was amazing. This suggests that the salon has talented nail artists who can create intricate and aesthetically pleasing designs.

In terms of weaknesses, the most common complaint among customers is the cleanliness of the salon. Multiple comments mentioned that the salon appeared dirty, with gunk and filth visible throughout. Some customers also observed that the salon did not clean in between clients, which is a concerning hygiene practice.

Furthermore, there were complaints about the quality of the nail services. Customers mentioned issues such as skipped steps in the nail filing process, resulting in bulgy, thick, and uneven nails. There were also mentions of the nail technician being distracted by their phone and not providing proper attention to detail. This indicates that the salon may have inconsistencies in the quality of their services, leading to subpar results for some customers.

Several customers also mentioned issues with the pedicure services. They observed that the pedicures were rushed and not thorough, with one customer even witnessing a worker washing her hair in the pedicure tub. These incidents raise concerns about the salon's professionalism and adherence to proper sanitation practices.

Another weakness highlighted by customers is the pricing and customer handling. One customer expressed dissatisfaction with the thickness of their nails and requested a fix, but they were informed that they would have to pay extra for it. This suggests that the salon may not prioritize customer satisfaction and may not be willing to rectify mistakes without additional charges.

In conclusion, Kenmae Hair & Nails place has strengths in skilled nail stylists, friendly staff, and artistic nail designs. However, weaknesses such as cleanliness issues, inconsistent quality of services, rushed pedicures, and questionable customer handling detract from the overall experience of the salon. The salon would benefit from addressing these weaknesses to ensure a more positive and satisfactory experience for their customers.

Best TL Reviews

I asked for the company nail color and the they lady you did my nails brought my vision to life. And a plus she was cool and laid back

I absolutely love this place they get my nails right every single time and the nail stylist that always come through is my Hannah thank you so much I appreciate youh

You can tell they keep cleaning to a minimum. Gunk and filth everywhere. Don’t clean in between clients. I got a full set with gel and she skipped a lot of steps with filing and it shows. No buffing bc she didn’t use base coat. Very bulgy, thick and uneven width. She was too worried about her phone in between each finger. When I told her you can see where she didn’t file on the side of the nail bed her response was next time do white acrylic. Okay, so why didn’t you say that ? I only see “dipping powder” which I don’t want. No cuticle oil at all. Pedicure was barely that. And was done after my full set so I had to wait extra time for them to dry. She turned the water on and walked away and another worker came over and had to shut it off bc it was about to overflow. Also, HER NOSE WAS RUNNING WITH NO MASK ON ! I know she was trying but come on. I hope I don’t get sick as a result. And not to mention I got white gel on my nails and regular white polish on my toes. TWO DIFFERENT SHADES OF WHITE! When I said it to them they chuckled so I paid and left.I haven’t lived in York for over 10 years and this was where I always used to come. Not coming back. All my nails look okay from a distance but when you look up close you can see how sloppy of a job they did. I normally tip well, but they got paid what they deserved, less than 10 a piece. Last thing! As I was leaving, one of the workers was washing her hair in the pedicure tub. Done !

I think I finally found my right Nail salon very nice courteous people I love when I go in there

Had a very pleasant experience at this salon, great customer service and my tech was so nice and friendly, great job!!!

Place was not clean. Stuff everywhere. Very heavy handed and would just throw your hand to the side when done. Massage chairs ripped and the screens didn’t work nor did half the buttons. The day after I got them done they had huge bubbles under 2 fingers, when they popped, it was wet polish. Had to call and go get fixed on my lunch break. Took them 4 times to try and redo it because they were rushing. Then the next day after getting them fixed. Chipped again as you can see. I won’t even get started on my toes. $100 for this. If this is what they constantly do then they know how to rip people off. Only went because my original place was booked and needed it done for my anniversary. I should have just waited. A waste of $100.

Staff was so nice and the beautiful artwork on my nails was amazing and price to value was excellent

Made my nails super thick and when I asked for them to be fixed I was told that I would have to pay dollars for something that should’ve been done right the first time.