Quick Facts About Mynd Spa & Salon
Mynd Spa & Salon, formerly known as The Red Door Spa, has received a variety of reviews from customers. In order to assess the strengths and weaknesses of the place, it is important to analyze the feedback provided by customers.
One of the key strengths of Mynd Spa & Salon is the accommodating and attentive staff. Multiple customers mentioned that the staff members were accommodating and responsive to their needs and questions. This is essential in creating a positive and comfortable customer experience, especially for first-time spa visitors.
Another strength mentioned by customers is the posh and comfortable locker room. Despite the hot tub being out of service, the staff provided alternative options such as free guest passes to the pool and access to the locker room. The private sitting area provided for customers to enjoy snacks is also a positive aspect as it allows customers to personalize their experience and feel more relaxed.
Customers also praised the quality of the services provided at Mynd Spa & Salon. Several customers specifically mentioned the massage treatments they received, highlighting the professionalism and skill of the massage therapists. These positive experiences contribute to the spa's reputation and attract customers to return in the future.
Additionally, customers appreciated the atmosphere and design of the spa. The attention to detail and relaxing atmosphere were mentioned as contributing factors to the overall positive experience. The affordability of the services was also mentioned as a strength, ensuring that customers on a budget can still enjoy and benefit from the spa treatments.
However, there are also areas for improvement that were identified by some customers. There were complaints about certain amenities being out of service, such as the jacuzzi and steam room. The extended period of time that these facilities were not functioning led to disappointment and dissatisfaction among customers. This highlights the importance of maintaining and servicing amenities to ensure a positive customer experience.
Some customers also expressed concerns about specific aspects of their treatments. For example, one customer mentioned that the massage did not meet their expectations in terms of pressure and relaxation. Another customer mentioned experiencing skin irritation after a treatment, raising concerns about the products used and the quality of the service.
A few customers also mentioned issues with certain staff members. One customer described a negative interaction with a colorist, describing their behavior as snobby. This highlights the importance of providing consistent quality service across all staff members and addressing any instances of unprofessional behavior.
In conclusion, Mynd Spa & Salon has several strengths, such as accommodating staff, comfortable facilities, and high-quality services. These positive aspects contribute to creating a positive and enjoyable experience for customers. However, there are areas for improvement, such as ensuring all amenities are functioning properly and addressing any issues with specific treatments or staff members. By addressing these areas of improvement, Mynd Spa & Salon can continue to attract and satisfy customers.
Best TL Reviews
My group's first visit to a spa. Staff was very accommodating. Although hot tub was out of service, they offered us free guest passes to the pool and gave us all day access to their locker room - which was posh and comfortable. In addition, they let us have access to a private sitting area to enjoy a few celebratory snacks that we had brought with us. The Revitalizing salt scrub and wrap with massage was indulgent and attendant was very receptive to my needs and questions. We will definitely visit again.
I went to The Red Door Spa as a part of birthday weekend celebration. This was was my first spa experience, so I didn't go overboard and booked a mini-massage. Let me tell you...I WISH I would have booked a full body massage because it was wonderful. Bernadette was amazing. By the end of the massage, I was almost asleep from being so much more relaxed than how I arrived. It was a great first experience. I'll definitely be back for another visit.
A great spa experience! My two technicians were Kristin (pedicure) and Brenda (body scrub and massage) and they were absolutely wonderful. They answered all of my questions, gave me skin care tips and made me feel more relaxed than I did when I arrived. The spas amenities were fantastic, the attention to detail and design in the atmosphere help you surrender into complete relaxation. I left feeling like a completely new person. This spa made me not only put my phone down but completely forget about it. The services are affordable whether you’re on a budget or looking to splurge. Definitely an experience that will make your visit to Atlantic City memorable.
This salon is wonderful. My wife and I make it a point to visit 3-4 times a year and get the 80 minute hot stone couples massages. Our masseuses Sadat and Missy are the best. We always request them! They are super attentive to any areas of concern and always are excited to catch up with us before the massages. If you want to feel rejuvenated before gambling or hitting the pool I can’t recommend this spa and these two masseuses any higher!
We got a couple massage with our 2 favorite techs, Mary & Louis. They are excellent with the most wonderful personalities. They intuitively know where we need extra work & just how much to apply...not too little but not too much. The Red Door Never disappoints & is our much-anticipated guilty pleasure. We love it there!!!
My visit to The Red Door Spa at Harrah's in Atlantic City was wonderful. I had a Swedish Massage that is a classic stress-relieving, medium pressure massage. Varied strokes of gliding and kneading to promote circulation and an overall sense of well being is exactly what I got just the way I like it. Time was spent in the Spa relaxing in hot tub, sauna, and steam room. I highly recommend paying it a visit. My Massage Therapist was Bernadette.
I would rate this spa and my massage with zero stars. I was expecting nothing less than 5 stars given that it is a Red Door Salon & Spa, so the disappointment came as a surprise. The jacuzzi was out of service and based on reviews this had been the case for over a year. The steam room was also inoperable. When I went into my massage, I thought it would be a pleasant experience, but it wasn't. 1. The music that played was not soothing. 2. The massage started with my feet, which I have never experienced and after touching my feet proceeded to my neck and back.
3. The technician sprayed a substance on my skin in addition to applying oil. I have no idea what was in the spray bottle and after speaking with my friends, who also received treatments, they were never sprayed with anything.
4. The technician scratched my back. I thought she might have and it was confirmed the next day by my husband. The scratch is all the way across my upper back.
5. The technician had practically poured oil and something from the spray bottle on the back of my legs and did not massage it in. She let it sit before having me roll over.
6. There was absolutely no pressure with my massage and it wasn't relaxing. I found myself questioning what the heck she was doing!
7. I am now home and my skin is extremely irritated (never irritated from massages at other spas), the cut is also irritated along with the skin surrounding it.
I noticed the good reviews were from a year ago , high-end prices for low quality service. Except for Sedat, great massage!. You're spending $65 for a pedicure I would expect a foot massage did not get one I get same pedicure with a massage for $15 $20 in my town. The facial was ok they slap some cream on & charge $150, again barely anything at least do a neck massage like most do when getting a facial. The colorist was snobby how much of a tip do you expect I do the same color on myself for $6 she now made me never come back & will gladly go to Caesars Tropicana or Borgata
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