Quick Facts About Nail 1st
Nail 1st place has received a mix of positive and negative feedback from customers. In order to analyze its strengths and weaknesses, we will consider factors such as customer experience, service quality, pricing, and communication.
One of the biggest strengths of Nail 1st place is the amazing customer service provided by David. Customers appreciate his hard work and dedication to ensuring a great experience. His quirkiness adds to the overall positive atmosphere of the salon. This creates a welcoming and enjoyable environment for customers, which is crucial for a service-oriented business like a nail salon.
In terms of pricing, some customers appreciate that they can get a deluxe pedicure for only $40, which they find reasonable. The affordability of services helps attract customers who are looking for quality nail care without breaking the bank. Additionally, the fact that David always says thank you shows a level of gratitude towards customers, which can make them feel appreciated and valued.
Cleanliness is another strength of Nail 1st place. Multiple customers have mentioned how well-kept and clean the salon is. This is essential for a nail salon, as hygiene is a major concern for customers. The high standards of cleanliness contribute to a positive overall experience and give customers confidence in the salon's professionalism.
On the flip side, there are also some weaknesses that have been pointed out by customers. One recurring issue is the lack of attention to detail in some services. For example, one customer mentioned that their nails looked like they had been done a week ago, indicating that the manicure did not meet their expectations. Another customer mentioned that the shape of their nails was a bit odd, leading them to question the skill of the technician. These instances suggest that there might be some inconsistency in the quality of services provided.
The massage chairs at Nail 1st place have been a source of disappointment for some customers. Several customers expressed frustration that the massagers do not provide full coverage for the lower back, which detracts from the overall experience. This suggests that the salon might need to invest in better massage chairs or find alternative solutions to meet customers' expectations for a full and satisfying experience.
Another weakness highlighted by a customer is poor communication. One customer mentioned feeling ignored when they initially requested an eyebrow waxing service. It wasn't until another customer arrived that they received any acknowledgement. This lack of attention and communication can lead to a negative customer experience and a loss of potential business. Improving communication and ensuring that all customers are attended to promptly is crucial for maintaining customer satisfaction.
In conclusion, Nail 1st place has several strengths, including excellent customer service, reasonable pricing, cleanliness, and a welcoming ambiance. However, there are also weaknesses that need to be addressed, such as inconsistencies in service quality, issues with the massage chairs, and poor communication. By addressing these weaknesses and building upon their strengths, Nail 1st place can further improve customer satisfaction and attract more loyal customers.
Best TL Reviews
David is amazing. Ive come to him twice and he really works hard to make sure you have a great experience. He's a hoot. I love his quirkiness. To be honest I've been to 3 different places in titusville and he is probably my favorite so far. I just get the deluxe pedicure. Not even the most expensive one! $40. He always says thank you. I will recommend David wholeheartedly.
First time getting my nails done at this place & I LOVE THEM! great job.
Daniel and Don did my daughter and my pedicures and it was wonderful! Don was very friendly and welcoming while Daniel went straight to the point. The only reason I only gave four stars is because the massage chairs left us needing a massage, the massagers do not go all the way down to the lower back which was a bit frustrating. For $55 each plus tip, we wanted the full experience.
This place is well kept and cleaned. Excellent services given. I highly recommend this place to go to for all of your nail services, other facial services.
I gave this nail salon a few times to get it right.
I'm so done! I should not have to tell them that my nail bed and my nails are too far apart. It looks like I did my nails a week ago.
Love the color though! So sad!
David does an awesome deluxe pedi! Will def be coming back.
My first time here and It was very enjoyable! super sweet and was able to do my full set very well, the shape is a little odd but that may be my fault because of my fingernails shape, overalls very happy with the experience and i will definitely be going back. super friendly and commutative :))
Only wanted my eyebrows waxed, they ignored me then when someone else came in they finally acknowledged me and told me there is no one available even know the next walk in was eyebrows ????
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Nail 1st Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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