Nail Art Spa

+1 574-268-2298

2550 Walton Blvd, Warsaw, IN 46582 United States of America

Open Today: -

Quick Facts About Nail Art Spa

Nail Art Spa, as evident from the comments, has a mix of strengths and weaknesses. Let's analyze them in detail:

Strengths:

1. Skilled and friendly staff: The first comment mentions that the staff at Nail Art Spa is great and the technician provided excellent service. This indicates that the spa has skilled and friendly staff members who can create a positive experience for customers.

2. Excellent customer service for elderly individuals: The second comment highlights the spa's ability to provide excellent customer service to the elderly. The technician not only did a great job but also showed kindness and made the experience enjoyable for the 88-year-old individual.

3. Variety of designs and creativity: The last comment mentions that Nail Art Spa can create amazing designs. This indicates that the spa has a talented team of technicians who can cater to different design preferences and showcase their creativity.

4. Recommended by customers: The last comment mentions that the customer has been going there for over a year and has always been satisfied. They also recommend the spa to others, including their family members. This shows that Nail Art Spa has managed to build a loyal customer base and has earned positive word-of-mouth recommendations.

Weaknesses:

1. Inconsistent quality: The third comment highlights a disappointing experience where the customer received a subpar full set and faced issues with the service. They also mentioned that the nail technician did not address their concerns and only seemed interested in making money. This suggests that Nail Art Spa may have inconsistency in the quality of their services.

2. Lack of attention to detail: The fourth comment mentions a crooked and lumpy set of nails and a poorly handled situation with a half-ripped off nail. This indicates that the spa may lack attention to detail and fail to provide a satisfactory experience in terms of the quality of nail work.

3. Inadequate customer support: The fifth comment mentions that when the customer requested a fix for their manicure, the spa did not offer guidance or provide helpful assistance. This indicates that Nail Art Spa may not prioritize customer support and may not handle customer complaints or concerns effectively.

4. Decline in overall service quality: The sixth comment mentions that the customer had previously been satisfied with the spa but recently experienced awful service and a lack of attention to detail. This suggests that Nail Art Spa may have witnessed a decline in overall service quality, which has disappointed long-time customers.

5. Poor experience and lack of satisfaction: The seventh comment highlights a poor experience where the customer felt rushed and unsatisfied with the massage and the overall service. They also mentioned that the massage chair did not work. This indicates that Nail Art Spa may fail to provide a satisfactory experience for some customers.

In conclusion, Nail Art Spa has strengths in terms of skilled and friendly staff, excellent customer service for elderly individuals, and the ability to create impressive designs. However, the spa also faces weaknesses such as inconsistency in quality, lack of attention to detail, inadequate customer support, and a decline in overall service quality. These weaknesses need to be addressed to ensure a consistent and positive experience for all customers.

Best TL Reviews

Came into town and wanted to get my nails done for a wedding. The staff is great and my technician Eva was awesome! Nails turned out great! Will come again next time I am in town!

I took my 88-year-old father here today for a pedicure. The lady did a wonderful job and was so kind to him. She didn't just trim his nails, like a podiatrist does, she also used a dremel tool to smooth his nails. Even though he was reluctant to go into a

"woman's" place, he actually enjoyed the foot and leg massage!

Thank you so much!

This is usually the only nail salon in town I go to, and I’m not going back anymore. I went in for a full set, a super simple full set at that, and I’m so disappointed. I asked for shorter almond and got a clear pink polish. My nails weren’t all the same length and shape. They are literally so thin they’ve been cracking nonstop and one finally busted off. She also nipped a couple of my fingers and made them bleed. I said something while at my appt and my nail tech just kind of brushed me off. At the end of the service she told me it was $65 & for what I got it seemed high. So I questioned it, and then it suddenly went down to $60. Take the reviews you’re reading seriously and check out the other places in town. Don’t waste your money or time here. They only care about $$$ not the people that come in.

Run. Run fast and far. They care more about quantity than quality any more. $70 for a crooked, lumpy set and a half-ripped off then hastily glued together nail? I should’ve left right then but I was too horrified. Going to PROPERLY remove the injured nail by SOAKING IT OFF, instead of prying it off with a flattened nail tip. Used to be the best place in town, but they’ve fallen fast. I’m heartbroken, and never going back.

Came back to have them fix a manicure and they weren’t very happy about it. The fix wasn’t great. Guidance wasn’t offered or helpful. Too bad they don’t take care of clientele with personal service.

Went in on a Friday by Tuesday 5 popped off not broke whole nail came off went to get them fixed within a few days lost 4 of them. I have been going to this place since I was in high school and I will not be going back to them. They used to be about quality now it’s just profit very disappointing

We had awful service???? literally in the chair for 10min. The massage chair didn’t even work and the massage was maybe 30seconds. If for some crazy reason we ever go back we will ask for Darlene, she was the only one that was doing a good job on another client there. Not happy.

Been going there for over a yr and have never been disappointed. The people are great and the designs they can do are amazing, just look at my pic... I always recommend them to anyone and everyone. So if your looking just go and check them out. My daughter and granddaughter also go there. Have a great day!