Nail Trix

+1 301-863-8888

44900 St Andrews Church Rd, California, MD 20619 United States of America

Open Today: -

Quick Facts About Nail Trix

Strengths of Nail Trix place: 1. Excellent customer service: The staff at Nail Trix place is described as kind, accommodating, and friendly. They take the time to ensure each nail is perfect and prioritize customer satisfaction. 2. Beautiful interior: The salon is praised for its beautiful interior, which adds to the overall experience and creates a pleasant atmosphere for customers. 3. Ability to fit in walk-ins: Despite not having an appointment, the salon was able to fit the customers in for various services. This displays their flexibility and willingness to accommodate customers. 4. Quick response to fix mistakes: When a customer had an issue with their pedicure, the salon promptly fixed it the next morning without any hesitation. This shows their commitment to rectifying any mistakes and ensuring customer satisfaction. 5. Consistency in work quality: The salon is commended for its consistent work quality, as mentioned by a repeat customer. This consistency provides reassurance and comfort to walk-in customers.

Weaknesses of Nail Trix place: 1. Limited color choices: One customer mentioned that the salon had little choices and "nasty looking bottles" when it came to selecting a pedicure color. This lack of variety may be disappointing for some customers who enjoy having a wide range of options. 2. Inconsistent service quality: While some customers had positive experiences with their nail technicians, others had subpar experiences. One customer mentioned that their cuticles were not properly trimmed and that the polish application was not done well. Inconsistencies in service quality could be off-putting to customers. 3. Limited availability during closure: A customer expressed disappointment when they went to get their dip manicure fixed but found the salon closed until a later date. This limited availability could inconvenience customers who need immediate fixes or touch-ups. 4. Unaddressed issue with dip nail popping off: Another customer mentioned that even after going to Nail Trix place for a dip manicure, they had a nail pop off within a week. This raises concerns about the longevity and durability of the salon's services, potentially leaving customers feeling dissatisfied. 5. Lack of offering a menu of services: A customer mentioned that they were not offered a menu of services and instead received basic pedicures. This lack of communication from the salon staff could result in confusion for customers who may have wanted additional or specific services.

In conclusion, Nail Trix place has several strengths, including its excellent customer service, beautiful interior, ability to accommodate walk-ins, quick responses to fix mistakes, and consistency in work quality. However, the salon also has some weaknesses, such as limited color choices, inconsistent service quality, limited availability during closures, unaddressed issues with services, and a lack of offering a menu of services. Taking these strengths and weaknesses into consideration, potential customers can make informed decisions about whether Nail Trix place meets their needs and expectations.

Best TL Reviews

My wife and I came in for our anniversary around 530pm two days before a big holiday. We had no appointment and they fit us both in for pedicures, gel manicures, and paraffin wax for my hands. The inside is beautiful and the people are so kind! They took their time and make sure each nail was perfect.

Unfortunately, I messed up two of my toes almost instantly. I went back the next morning and they fix them for me without question!

Love this place and will be coming back every time we visit!

Love my valentine themed nails chosen by Rebecca. First visit was a lovely beach theme for my trip and I wish I had posted a picture. Second visit to the shop and will definitely return for my third. Rebecca is the sweetest and welcomes you to the shop as soon as you hit the door.

Got a pedicure and had to pick a color from one rack with little choices and nasty looking bottles! Erica did not trim cuticles or clean out between nails and skinand only buffed one side of each heel . Also didn’t do the best k

Job applying polish either. For $35 I expect better

I recently went to this salon and got a dip manicure. Have gone here in the past but not recently but decided to go there since I was close by and need a dip polish change. Less than a week after getting my dip manicure I had one dip nail pop off. Tried to go on Monday 2/27 to get it fixed and find out there are closed until March 2nd. And now just 8 days after my manicure had another one. I normally have my dip nails last over 2 weeks. Disappointed that I couldn’t get them to fix them and now will have to pay someplace else to redo them.

I’ve visited 3 times and 3 different nail techs. They are consistent with their work which makes it comfortable to be a walk in.

My daughter and I came here a week ago for the very first time. We both loved the experience. However, the person did that did my daughter's fingernails did just an okay job. I don't know their name (or gender for that matter, but none of my business). My daughter's fingernails weren't horrible but the time wasn't taken to make sure the ends were filed down all the way after applying the gel polish. She made to clip and file it slightly when we got home. No biggie. We will be returning and already have our next appointment booked. Thanks so much for the wonderful mani/pedi!! ????

Rebecca is so friendly and accommodating and always does a ???? great job!

Walking in at noon on Fri, no wait time. Great quality, the only thing is that we didn't get offered the menu of services so they just gave us basic pedicures. The kids pedicure chair is adorable!