Quick Facts About Nails & Beyond
Nails & Beyond is a salon that seems to have a mix of positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, it is important to consider various aspects of the salon mentioned in the comments.
One major strength highlighted by multiple customers is the quality of the services provided. One customer mentions that they have always had a good experience at the salon and their gel toe nails have never chipped or fallen off. This suggests that the salon uses high-quality products and has skilled technicians who can provide long-lasting results. Another customer mentions receiving a quality, long-lasting pedicure, indicating consistency in the quality of services provided.
The salon also seems to have a convenient location, which is mentioned as a positive aspect in one of the comments. This is a strength because it makes it easier for customers to access the salon and may attract more customers due to its convenient location.
Customer service also appears to be a strength of Nails & Beyond. Multiple customers mention friendly staff and good customer service. One customer specifically mentions Twee, an employee at the salon, as providing great customer service. This suggests that the salon has trained its staff to be friendly and provide good service, which can enhance the overall customer experience.
Affordability is another strength mentioned in one of the comments. The customer states that the salon is affordable, which can be an attractive factor for customers who are on a budget or looking for competitive prices.
On the other hand, there are some clear weaknesses reported by customers. One customer shares a negative experience where the nail technician did not meet their expectations for a wedding manicure. They were disappointed with the final result and felt upset about paying $55 for a service that did not meet their expectations. This suggests a lack of consistency in the skills of the technicians, which can be a weakness for the salon.
Another significant weakness highlighted by a comment is regarding an incident of inappropriate behavior and rude service. The customer's sister was allegedly called "chubby" and was offered eyebrow services to make her "look like a woman." This type of behavior is highly unprofessional and can severely damage the reputation of the salon. It indicates a lack of professionalism and respect towards customers, which can lead to a loss of business.
In conclusion, Nails & Beyond has several strengths including consistent quality of services, friendly staff, convenient location, good customer service, and affordability. However, it also has weaknesses in terms of inconsistent skills of technicians and incidents of unprofessional behavior. It is important for the salon to address these weaknesses in order to maintain and improve its reputation among customers.
Best TL Reviews
I have always had a good experience at this salon. They do a great job and I have never had my gel toe nails chip or fall off. They have always lasted 6- 8 weeks!
got a full set and pedicure, pedicure was good im happy, but going to a wedding this weekend and showed the guy what i wanted for my nails, he said he could do it but definitely could not :(( first pic is what i asked for second pic is what i paid $55 for. so upset and will not be back ever
Good location, friendly staff and great service. The wait time was reasonable, especially for a Saturday (appx 20 mins). I received a quality, long lasting pedicure.
I love Twee @ Nails & Beyond... very good customer service and very good quality product... Check them out...
Love this place!!!!❤ They are friendly, affordable, And the color selection is out of this world????????
My sister went here yesterday and was called CHUBBY by her nail technician. They then proceeded to tell her they would do her eyebrows to make her look like a women! And to top it all off they added a tip to her total as if they DESERVED it. She left here feeling as awful as her nails looked AFTER they did them. Absolutely inappropriate and terrible customer service!! People do not pay their hard earned money to sit in a chair to feel good about themselves only to leave feeling horrible because someone who is PAID to provide a service is completely out of line and outright RUDE! This is how you lose business in a heartbeat. My sister and anyone that goes to this place and sits in their chairs PAYS THEIR BILLS. I would have given them a 0 star rating but it wasn’t allowed.
The lady took her time giving me my pedicure and it was nice. I did not feel like she was rushing through. She cleaned my feet and toenails, I was very pleased. She also massaged my lower legs as well. The pedi was $30, what a great price too!! This was my first time going. I will go back.
I enjoyed my stylist Jay. He was very knowledgeable and polite. I would recommend his work. He was very comical. Will be using this facility for now on. Thank you again
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Nails & Beyond Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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