Quick Facts About Top style nails & spa
Strengths:
1. Outstanding pedicure experience: One customer mentioned that they had the best pedicure they've ever had at Top Style Nails & Spa. This indicates that the salon excels at providing exceptional foot care services, which can attract customers looking for a quality pedicure experience.
2. Good customer service: Several comments mentioned the friendly and attentive customer service at Top Style Nails & Spa. Customers appreciated the staff's professionalism and positive attitude, which can contribute to a pleasant overall experience.
3. Wide color choices: The comment mentioned that the salon offers a wide variety of color choices. This indicates that Top Style Nails & Spa pays attention to the latest trends and provides customers with a diverse range of options, allowing them to choose a nail color that suits their preferences.
4. Reasonable prices: One comment highlighted the great prices at Top Style Nails & Spa. This can be a significant strength as customers often seek value for their money. Offering affordable services can attract price-conscious customers.
5. Complimentary extras: Several customers mentioned receiving complimentary services such as wine, shoulder massages, warm towels, and neck massages. These extra touches enhance the overall experience and can make customers feel appreciated and pampered.
6. Attention to shape and customization: One comment mentioned that the salon always does a great job on the shape and ensuring that customers get exactly what they ask for. This indicates that Top Style Nails & Spa pays attention to detail and strives to meet individual customer preferences.
Weaknesses:
1. Inconsistency in service quality: One customer mentioned that their second visit did not live up to the exceptional service they received on their first visit. This indicates a potential inconsistency in service quality, which can be a weakness as customers expect consistency in the level of service.
2. Long wait times: A few comments mentioned long wait times before receiving service. This suggests that Top Style Nails & Spa may have issues with managing their appointments and accommodating walk-in customers promptly. Long wait times can lead to customer dissatisfaction and may deter potential clients.
3. Incompetence and lack of attentiveness: One customer mentioned a negative experience where a staff member insisted they had acrylic nails despite the customer requesting an sns service. This indicates a lack of attentiveness and knowledge from the staff, reflecting negatively on the salon's professionalism and competence.
4. Understaffed: One comment mentioned that the salon was understaffed based on the number of service stations compared to the waiting time. Being understaffed can lead to longer wait times and may impact the overall customer experience.
5. Inadequate customer service: One comment described the customer service at Top Style Nails & Spa as poor, mentioning a long wait time for a single nail fix and a lack of communication. Inadequate customer service can result in negative reviews and ultimately affect the salon's reputation and customer retention.
Best TL Reviews
Best pedicure I’ve ever had! I wish I remembered the young man’s name but the customer service was great. I came back the next day for my nails b/c there was not time. The service was not as great as the night before. I had an appointment at 6:30. I got there early and did not got seen until about an hour later. She did okay on my nails…. I don’t like the color and length and shape I choose… but that’s on me. I will be back. However I will say the base of some nails are a little rough and maybe could have been drilled down a little better. Nonetheless I had a pleasant experience and loved their color choices. Photos are about 2 weeks old. The top coat is chipping a little but they are holding up fine.
Top styles is the only place i go to get my nails done. Every appointment i have a wonderful experience. From the amazing customer service, amazing jelly pedicure, perfect nails, complimentary wine, complimentary shoulder massage and just all around good vibes i wouldn’t go anywhere else! top styles is the best salon!
I am a HARD person to impress with my ans nails. My normal person has been harder to get in, not as thorough and happened to be on vacation. Found this place from reviews on best sns and Lisa did AMAZING. Even got a lil neck massage at the end complimentary and a warm towel for my hands. Great prices. I’ll be back in 3 weeks!
I love this nail salon! They always do a great job on the shape and making sure that I get exactly what I ask for. Reasonable price and friendly service.
So I have naturally long nails due to my long nail beds… nothing special really. So I came in to get sns today again because that’s what I always get with the occasional gel design on to top. When I tried to tell them (Jing) I have sns she insisted I had on acrylic nails on after a small back and forth I decided to forgo the service because the incompetence was alarming. Anywho I got these current nails done at allure nail spa on Northside Dr, they actually listen to their customers
Overall great service, clean and friendly staff. A bit understaffed based on the number of service stations. I was a walk in and waited about 30min before receiving service. I also noticed drinks being offered however I was not offered a drink during my 30min wait. Most likely I will give them a 2nd visit. I received a WONDERFUL pedi and had my eyebrows waxed.
This has to be my go to place for acrylics. I mean the girl even gave me a massage. She did a neat job on my set and i m really satisfied by the services.
Love my nails and the service Lisa gave me
Got a massage as well very relaxing.
But customer service here sucks I waited 20mins for 1 toe nail to be fixed when I asked how much longer now I have to wait on one of the workers to finish a customers full set of nails… to fix ONE ACRYLIC TOE NAIL
I’m not coming here anyone more it’s always something mind you I even set an appointment.
Place Pictures
Top style nails & spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:30 AM - 06:00 PM |
How to go there
Location
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