Quick Facts About Nails Center
Nails Center Place, as described through the comments, has both strengths and weaknesses. In order to fully analyze the strengths and weaknesses, it is important to consider the different aspects of the business, including customer service, quality of work, pricing, and professionalism.
Starting with the strengths, one commenter mentioned that they had a positive experience with the salon. They specifically mentioned that the friendly service and job well done for their gel pedicure made the 20-minute wait worth it. This indicates that the salon has the capability to provide good service and deliver satisfactory results.
Another strength mentioned by a different commenter is that the salon only caters to walk-in customers. This can be a positive aspect for individuals who prefer to have the flexibility of visiting a salon without making an appointment.
Moving on to the weaknesses, there were multiple comments about the poor customer service at Nails Center Place. One commenter mentioned that they had a terrible experience and described the customer service as terrible. They also highlighted the issue of the technician trying to fix the sloppy polish by cutting cuticles, which was not the problem. Another commenter mentioned that there was a language barrier and that the service could have been improved with a simple smile. Poor customer service can greatly impact the overall experience and satisfaction of the customers.
In terms of quality of work, multiple negative comments were made. One commenter mentioned that their nails were done incorrectly, not reaching all the way to the cuticle and being crooked. Another commenter mentioned that their pedicure was rushed, sloppy, and too rough. Additionally, there were complaints about the excessive use of polish, leading to wet and ruined nails. These comments highlight the inconsistency in the quality of work at Nails Center Place, indicating a weakness in their ability to consistently deliver satisfactory results.
Another weakness mentioned by a commenter is the issue of overcharging. This indicates a lack of transparency in pricing, which can lead to customer dissatisfaction and mistrust.
Furthermore, there were comments about the rudeness and unprofessionalism of the staff. One commenter mentioned that the lady at the front desk was rude, rushed through their nails, and had a negative attitude. Another commenter mentioned that the staff members sit in adult diapers and allow unpleasant odors to permeate the salon. These comments highlight a lack of professionalism and hygiene, which can greatly impact the customer experience.
Based on the comments, it is clear that Nails Center Place has several weaknesses that need to be addressed in order to improve customer satisfaction and ensure repeat business. These weaknesses include poor customer service, inconsistent quality of work, pricing transparency issues, and unprofessional behavior. By addressing these weaknesses and focusing on improving these areas, Nails Center Place can strengthen their business and attract more satisfied customers.
Best TL Reviews
This is probably one of the worst nail shops I've been too on a really long time, wasn't rushed but customer service was terrible and my polish was so sloppy and she just kept trying to fix it by cutting my cuticles which wasn't the problem. The top coat wasn't even applied properly, I went somewhere else and had them fix it the next day which speaks volumes.
Overall a bad experience.
Visiting St.Louis and needed a salon that could tk me & friend w/out appt for gel pedicure. The 20 min wait worth the friendly service & job well done needed for my neglected toes. Always grateful for a good massage chair too.
I understand that there is a language barrier, but a smile goes a long way. She did laugh at my jokes, that's why they get 2 stars. My nails aren't done correctly. They aren't all the way to cuticle, and are VERY crooked...
TERRIBLE SERVICE.
I typically get my pedicures done at another shop but decided to give them a chance since they are close to me. The pedicure was rushed, sloppy , and way too rough. They used a TON of polish on my toes to the point where 2 hours later the were still wet and completely ruined. I went back in to notify the tech of the issue and all I received was a blank stare. No one offered a solution. I called the shop after I left and they played phone tag making excuses the entire time. I asked for a partial refund and that upset them to the point where one started yelling. I’ll never go back annnnd I suggest no one else does.
They over charged me ...even when you try to call They never pick up the phone even on there slow days...the lady at the front is so rude and she will rush with the manicure or half as do it.....I remember saying something to her she laughed like what was so funny....but I rather go to the other chubby cheek lady she's so kind.
Horrible customer service … they have underaged technicians without licenses ???? doing nails ???????? ! Long wait for thick nails ????????
I've been here numerous times I'm always satisfied with their work/service...its only walk ins.
lady at front desk is rude , she rushed through my nails , had an attitude the entire time and kept saying she was ready to go and there was 2 hrs left before closing sorry for the people after me , as women we come to pay to be pamper, relax, and receive the services we paid for . not to be made to feel like a burden when we’re paying you to do your job , also don’t say you can do a style then once u can’t you make excuses instead of saying i can’t do that from the gate , don’t waste my time and money ,,,, just skip the place in total not worth the rudeness , unprofessionalism ,or the headache’s ,, also they sit in adult diapers and just pee because u can smell it ,,, how disgusting
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Nails Center Info
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Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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