Quick Facts About Nails On 9th
Nails On 9th Place seems to have both strengths and weaknesses, based on the comments provided.
Starting with the strengths, several customers praise the owner, Ling, for being an amazing artist and maintaining a welcoming and professional environment. This suggests that the salon has a competent and skilled owner who sets the tone for the business. Additionally, customers appreciate the conversation and friendly atmosphere at the salon, which implies that the staff creates a warm and welcoming environment for customers. The salon also receives compliments for their quick and efficient service. One customer mentions that their nails were completed in just 30 minutes, which indicates that the staff is capable of working efficiently and accommodating customers' time constraints.
Furthermore, some customers praise the salon for providing gentle and relaxing sessions. It indicates that the staff members are attentive and skilled in their work, making the experience enjoyable for customers. The fact that the salon is described as having great prices is also a positive aspect, as it suggests that customers are receiving quality service at a reasonable cost.
On the other hand, there are several weaknesses highlighted in the comments. One recurring issue is the language barrier, with multiple customers mentioning that most staff members do not speak or understand English well. This can be a significant challenge for communication and may lead to misunderstandings or difficulties in conveying specific requests or concerns. Another weakness mentioned is the uneven and rough results of the nail services provided. Customers express dissatisfaction with the quality of their nails, noting rough spots, unevenness, and poor overall appearance. It is concerning that one customer reported their concerns being dismissed and covered up with more topcoat, rather than properly addressing the issue.
Additionally, there are complaints about appointment management and waiting times. One customer had a scheduled appointment but still had to wait for a considerable amount of time. They observed other customers without appointments coming and going, which suggests a lack of organization and efficiency in managing appointments. The customer also expresses disappointment with the service received, stating that the technician seemed rushed and did not allocate sufficient time or attention to their needs. Another customer mentions waiting for a prolonged period and having multiple technicians attempt their nail art, resulting in a subpar outcome. This highlights a lack of consistency and possibly inadequate training among the staff.
Furthermore, there is a comment regarding the high cost of services, with one customer expressing surprise and dissatisfaction with a total bill of $110. This suggests that the salon may have higher prices compared to competitors or that the customer did not feel the service they received justified the cost.
In summary, Nails On 9th Place has some strengths, such as a skilled owner, a welcoming atmosphere, quick service, and gentle sessions. However, there are also weaknesses, including a language barrier, inconsistent quality, appointment management issues, and concerns about high prices. These areas of improvement could be addressed to enhance the overall customer experience and reputation of the salon.
Best TL Reviews
Wanted my daughter to remove her own nail polish even though I called in saying we had dip nails and would need to be removed. Kept insisting she do it. When I asked to assist her as my nail tech removed mine for me they finally helped her. Most don't speak or understand English which makes it hard. My nails are uneven and rough spots. Daughters are slightly better but quality is poor. When brought up they just covered with more top coat making when more uneven. Do not suggest at all. Underside is very rough. Will have to go else where to get removed and done.
Absolutely love this nail salon! One of my favorite places to be! The owner, Ling, is an amazing artist, very welcoming and professional. She keeps an awesome team, too! Love the conversation there, would never choose another spot!!
So nice!! Efficient, quick, and my nails are just beautiful!! I got an ombre powder dip which looks so nice on my somewhat rough and stubby nails. I will definitely return!!
The most gentle and relaxing session I've ever had. Wonderful woman who know what they are doing! Great prices! I will definitely be coming back
Love this nail salon! They always do a fantastic job! Always a welcoming atmosphere as well!
Love the ladies of Nails on Ninth. They are friendly and do their best to get everyone done to their satisfaction, and my nails ALWAYS get compliments.
I called, last minute, to see if they could squeeze me in during my lunch hour, they could. She had my nails completed in 30 minutes! What really impressed me is the treatment of their customers. They acknowledged everyone who came in by name. I'll definitely be back for my pedicure. Such a nice experience!!!
Scheduled over a week before. When I got there. They said pedicure. Yes and my nails. Never asked who I was. Got a chair., guy did my toes and explained someone would do my flower on toes. Waited 25 minutes. During this time I watchEd so many people come and go. No appointment. Finally girl came. Did the flower 4 times and wiped it off. Then she did one, dried it. Good? No! Very bad. Blue blob. Took it all off and another girl going to do it. Waited again. More people leaving. Said oh she’s going to do it after my nails now. After nails it got done. One on my finger not good. She did it very fast. She didn’t have time for me! Pay time.$110.00 wow!!! Won’t be back. Well over 2 hours for lousy service.
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Nails On 9th Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
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| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
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Location
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