Nails & Salon

+1 702-895-7647

553 E Twain Ave, Las Vegas, NV 89169 United States of America

Open Today: -

Quick Facts About Nails & Salon

Nails & Salon Place has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:

Strengths: 1. Friendly staff: Multiple comments mention that the staff at Nails & Salon Place is friendly and accommodating. They make customers feel welcomed and create a positive atmosphere.

2. Good customer service: Mary, a nail technician at the salon, is praised for her excellent customer service skills. She did a great job with gel nails, threading eyebrows, and overall service quality.

3. Talented and sweet nail technician: Casey, another nail technician at the salon, is highly recommended. Customers describe her as talented, sweet, and amazing. They appreciate the time she takes and the overall experience she provides.

4. Convenient hours: Nails & Salon Place is willing to accommodate customers even after working hours. They stayed open to work on someone's nails, which showcases a level of dedication and customer-centric approach.

5. Reasonable prices: One comment mentions that the salon is not outrageously priced, which makes it an attractive option for customers who want quality service without breaking the bank.

Weaknesses: 1. Lack of professionalism: One customer mentions that a nail technician named Paige was unprofessional. She used curse words during conversations and did not provide a satisfactory nail service. This indicates a lack of professionalism on the part of the staff member.

2. Inconsistent nail shapes and poor nail coloring: One customer noted inconsistency in the nail shapes and mentioned that it looked like they had colored their own nails. The paint was all over the place, and the inside of the nails still had white residue. This indicates a lack of attention to detail and quality control.

3. Overworked and understaffed: One comment mentions that the salon only had three staff members, and they did not have a receptionist. This caused interruptions during appointments as the staff had to answer phone calls. Being understaffed and overworked can lead to lower service quality and customer satisfaction.

4. Lack of proper training: One disgruntled customer mentions that the staff at Nails & Salon Place lacked proper training. They mention that the staff did not know what they were doing, and the customer had to scrub their own feet during a paid pedicure. This highlights a potential issue with staff training and competence.

Overall, Nails & Salon Place has some positive aspects such as friendly staff, good customer service from Mary and Casey, convenient hours, and reasonable prices. However, there are weaknesses in terms of professionalism, inconsistency in nail shapes and poor nail coloring, being understaffed and overworked, and a lack of proper training. These areas need improvement to enhance customer satisfaction and ensure a positive salon experience.

Best TL Reviews

Ghetto area to go to. Got in there cause we did WI for something last min. Got us in shortly after which we was fine with it cause they weren't busy. I kid you not, they have NO receptionist at all and ring kept ringing and ringing they would have to stop what they are doing to go answer the phone. Only three ladies working. The lady did my nail her name is Paige. She did not do my nail EXACTLY like I showed her. Having a conversation with her was not the business. Literally she would use cuss word in between her conversation and she wouldn't be profession at all !!! I hated it. She was so annoying. Mind you it is not a Asian nail salon. The nail lady who did my nail she was white and young. And the other two not sure if they were Hispanic. But do t go there. Paige such a HORRIBLE job at my nails. I said I was FULL SET. And I did not get the full set AT ALL, she didn't even clean my cuteticle first off. I DO NOT recommend going there.

I wanted to give them 5 stars so bad. They were so nice, even stayed open working on my nails after they close. But the inconsistency of the shape of my nail.. was not so great. Also it looks like I colored my nails by myself. Paint is all over the place, and the inside of my nails still have that white stuff. And the white color that you see on top of my nails, is "matte" color. :( not what I expected... but they're so nice..

Mary helped me, she was great. She did gel on my toes & fingers. They look great. She also threaded my eyebrows. Wonderful job.

Yall!!! OMG I'm obsessed this is the place to go!! Not outrageously priced and the atmosphere is great!! I fully recommend Casey!! She is so talented and sweet!! So Happy I found this place!!

Ladies DO NOT GO HERE AT ALL! Save yourself the expectation that these people know what they are doing. I dont know who is managing this salon but proceed with caution. I paid for a pedicure and I ended up scrubbing my own feet! When it came time to polish my toes she barely put any product on the brush and mentioned I should have chosen GEL. My first and last time coming here!!! Everyone needs retraining

Wonderful salon 5 star service i was visiting vegas from out of town and found this gem of a salon. Casey was the nail tech that did my nails. Will come back again if i’m ever in town

Casey was amazing she took her time, I didn’t feel rushed at all, she made the whole experience worth it

Would definitely recommend And Casey was great. Got a mani pedi- great service spent about 2 hrs there