ND Nails & Spa

+1 701-852-8871

3228 16th St SW, Minot, ND 58701 United States of America

Open Today: -

Quick Facts About ND Nails & Spa

ND Nails & Spa has received a mix of positive and negative reviews from customers. In order to provide an unbiased analysis, we will discuss the strengths and weaknesses of the salon based on the comments provided.

Strengths: 1. Friendly and welcoming atmosphere: Multiple customers mentioned feeling welcome and enjoying the friendly environment at ND Nails & Spa. This indicates that the staff, particularly Kim and David, create a positive atmosphere for customers.

2. Experienced technicians: One reviewer stated that David has been doing nails longer than they have been alive, which suggests that the salon has experienced technicians who are skilled in their craft.

3. Creative and varied nail designs: Many customers praised the salon for its creativity and ability to create unique nail designs. They appreciated the fact that their nails looked great and different each time they visited the salon. This indicates that ND Nails & Spa provides a range of design options to cater to individual preferences.

4. Clean and open shop: One customer specifically mentioned that the salon is clean and open, which contributes to a pleasant salon experience. A clean environment is important for customers' health and safety.

5. Positive word-of-mouth referrals: Some customers mentioned recommending ND Nails & Spa to their friends and colleagues, demonstrating customer satisfaction and trust in the salon's services.

6. Fast and friendly service: Several customers mentioned that the salon provided fast and friendly service, which indicates efficiency and professionalism on the part of the staff.

Weaknesses: 1. Rushed services: One customer mentioned feeling rushed during both visits to the salon. This suggests that some technicians may prioritize speed over quality, potentially compromising the final result.

2. Unresponsive or rude staff: Two customers expressed dissatisfaction with the staff's attitude. One mentioned that the technician ignored their requests, while the other described a nail technician as rude. This indicates a lack of professionalism and poor customer service.

3. Limited color selection: A new customer mentioned that ND Nails & Spa had a limited color selection when it came to gel polish. This may be a determining factor for customers who expect a wide range of options for their nails.

4. Poor quality of service: One customer had a negative experience at ND Nails & Spa, describing it as their "worst nail salon experience ever." They were dissatisfied with the nail color, the rushed service, and the resulting nail appearance. This indicates a lack of attention to detail and a failure to meet customer expectations.

5. Harassment: One reviewer mentioned receiving threatening phone calls and text messages from the salon after leaving a negative review. This displays unprofessional behavior and a lack of respect for customer feedback.

In conclusion, ND Nails & Spa has various strengths such as a friendly atmosphere, experienced technicians, creativity in nail design, and positive referrals. However, the salon also has weaknesses including rushed services, unresponsive or rude staff, limited color selection, poor quality of service in some cases, and reports of harassment. It is important for potential customers to consider these strengths and weaknesses when deciding whether or not to visit ND Nails & Spa.

Best TL Reviews

Kim and David are both amazing. I always feel welcome. I love that I can show David a picture or he has all kinds of fun desings. My nails look great and are always different every time. Best place to relax for nails and a pedicure.

I’ve been going here for over a year now and I love my nails every time! David has been doing nails longer than I’ve been alive and his work and experience shows. I recommend to all my friends and coworkers. Very nice, open, and clean shop. Oh and they serve wine.???? 10/10.

I’ve been here twice. Got the same girl both times. My services were so rushed and when I asked her to work on apart of my pedi she just acted like I didn’t ask her anything at all. I voiced that I wasn’t happy with my service and the lady checking me out started yelling “we have cameras!” I wasn’t even asking for anything just voicing that I wasn’t pleased with my service. The nail polish is flooded in my cuticles and the water was cold. My cousins always have a good service here it just wasn’t a good time for me both times paid $50 for nothing basically lol

Edit. They phoned twice and texted threatening to call a lawyer to make us take the review down, while we were working. Won’t stop harassing us. Did not want to fix anything. Blamed me for their horrible service. It’s not a customers fault your girl did a bad job.

Don’t go to these people.

I love getting my nails done with David!!! ???? Very creative!! I’m never disappointed. Kim and everyone makes you feel very welcomed which makes it an overall great experience!! ❤️❤️

I’ve been going here for years and it has always been an amazing facility with fast and friendly service. I’ll never go anywhere else. Shout out to Sarah!! She will get your nails RIGHT!????????????????✨????

We done my nails over a year they very professional jop I coming other time we so pictures they do same we love this place ???? ????????

I’m new to Minot and had been looking for a new nail salon since I’m not familiar with any here, I went in for my appointment and showed them an image of what I wanted done with my nails, I just wanted the “Hailey Bieber” nails (very simple). But….they didn’t have any colors like it, so right off the bat they don’t have a huge color selection here (I should’ve just left at this point). I went with what they recommended to me which was to use this chrome color after being told they don’t have any gel colors like it, and I was not satisfied. I paid $70 and you could see through the nail color, it was extremely shiny and PINK….when I had asked for a color similar to frosted white. I had a bad experience and the girl that was doing my nails was very rude, she seemed to have attitude when I’d ask about the nail colors, and didn’t care to ask if I even liked the nail color after she put it on (when she had known I was hesitant already about it). I was being so rushed and when I left the salon, there was still nail polish dried up on my skin and cuticles, the shaping of the acrylics don’t look right and I didn’t like the nails so much So I just went to target to purchase the nail color I wanted and painted them my damn self. I just wasted $70 for this terrible service and Worst nail salon experience ever, this is why I don’t like trying new salons. Beware!!!

Great place to come and enjoy to get a pedicure , full set and much more such awesome friendly people. Kim and David are the best. Best Nail place in Minot !! ????????