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New Nails

+1 360-438-3439
5840 Pacific Ave SE # C, Lacey, WA 98503 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About New Nails

New Nails Place has several strengths based on the comments provided. First and foremost, customers consistently praise the salon's great service and attention to cleanliness and sanitation. This is crucial in the nail industry, as it ensures the health and safety of clients. The fact that the salon is always super clean and sanitized gives customers peace of mind when receiving their services.
The comment also mentions that the salon never rushes to fit more people in, indicating that they prioritize quality over quantity. This is a strength because it shows that New Nails Place values providing excellent service to each customer rather than rushing through appointments to accommodate more clients. This ensures that each customer receives the attention and care they deserve.
Another strength mentioned in the comments is the staff's ability to meet customer needs. One customer specifically mentions how Hailey takes great care of her toes and feet since they are often trapped in combat boots or gym shoes. This shows that the staff at New Nails Place are attentive and knowledgeable, and they are able to customize services to cater to specific customer requests or conditions.
Additionally, the comment about feeling cared for and receiving good service indicates that the staff at New Nails Place genuinely value their customers and strive to provide the best experience possible. This is a strength because it creates a positive and welcoming environment that encourages repeat customers and positive word-of-mouth referrals.
Another strength of New Nails Place is their appointment system. Multiple comments mention the importance of making appointments and recommend doing so because the salon is busy. This shows that New Nails Place is in high demand, which is a testament to the quality of their services. The fact that customers are willing to make appointments in advance and still recommend the salon despite its busyness indicates that the salon consistently delivers satisfactory results.
Furthermore, several comments specifically mention the salon's professional and talented staff. The salon is described as having a family-like atmosphere, and customers feel welcomed and taken care of. The staff is praised for their expertise in nail services and their ability to create detailed and beautiful results. This is a strength because it showcases the skill and professionalism of the staff, which is a crucial aspect of a successful nail salon.
In terms of weaknesses, there are few notable criticisms mentioned in the comments. One comment mentions that the salon can be busy, which could potentially lead to longer wait times or difficulty in securing appointments. While this is a testament to the salon's popularity and demand, it could be seen as a weakness for customers who prefer immediate or last-minute services.
Another potential weakness could be the lack of variety in services mentioned in the comments. While customers praise the salon for its nail services, there is no mention of other beauty or spa services such as facials, massages, or waxing. This could limit the salon's appeal to customers looking for a full-service beauty experience.
Overall, based on the comments provided, New Nails Place has several strengths including great service, cleanliness, attention to customer needs, a caring and professional staff, and a high demand for appointments. These strengths contribute to the salon's positive reputation and customer satisfaction. However, potential weaknesses could include longer wait times due to the salon's popularity and a limited range of services compared to other salons.

Best TL Reviews

I have been coming to New Nails in Lacey for over 5 years now. I live almost 30 minutes away and have decent nail shops closer to home, but the New Nail crew gives great service, is always super clean and sanitized, they never rush to fit more people in, and it’s always exactly what I need for my feet. I don’t normally get manicures because of my work, but the few I have gotten were excellent and exactly what I wanted.
Hailey takes great care of my toes and feet that are always trapped in combat boots or gym shoes. I have an injury that required surgery and the girls and Jack took great care of me. Hailey always knows if I been gone too long, but she gets me back to brand new.
I always feel like they care and want to do the best job for their customers.
Very happy!!! This was my first time to New Nails and I was not disappointed. I made an appointment a few days in advance and HIGHLY recommend appointments because they are busy! When I arrived they were ready and had good options for pedicures. I chose the firewalker and loved it ???? The massage was great and they spent plenty of time on both my calves and feet. The salon is neat and clean and everyone was very friendly. Good selection of polish and I liked the products they used. I will definitely be back!
I’m sharing pictures of the menu, because I like to see my options when looking for places to get my nails done. Hope it helps!
This location is by far the best in the Lacey area. Their location is beautifully designed and comfortable. My wife swears by them! After having also visited I can attest to their amazing customer service, stellar workmanship, and beautiful location. My wife loves her awesome French manicure with her real nails looking so good it seems like a glue on!
Best service I have ever had. Jack, Haley, Sally and Kate are a family and they make you feel like family too. They stride to fit you in when you call as soon as possible. We have a group of 5 friends that schedule together. No one is ever disappointed. Not just a nail salon but a place to be happy and get pampered by a friendly staff who are excellent at what they do. NAILS! NAILS and more NAILS!
This place is amazing! The ladies who worked on mine and my friends nails were super sweet and they did a fantastic job! They took their time to make sure everything was perfect and they were! The nails aren't too thick or bubbly or bulky, and fit my nail perfectly! This will be my new nail spot????
I have been coming here for the last 2 years and this place is amazing! It is family owned , clean and super professional. Anyone who has ever had acrylic nails knows what a nightmare having them done can be if they are not done right. New Nails does a perfect job every time and my nails last between fills. I also get my pedicures done here and they go above and beyond to make it a spa like experience! I can’t recommend them enough and will continue to use them only!
First time to this salon and the ladies here are nice and friendly. I am able to make a same day appointment. Love my new nails! So summer!
I absolutely adore this salon. I’ve been going to New Nails and seeing Sally for almost 4 years. She is so kind and incredibly talented! The whole team is super knowledgeable and their work is so detailed!

Place Pictures

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New Nails Info


  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Appointments recommended


Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday Closed
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

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