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New York Nails & Spa

+1 509-783-1905
128 S Ely St, Kennewick, WA 99336 United States of America
Open Today: Closed

Quick Facts About New York Nails & Spa

New York Nails & Spa, as reflected in the comments, has both strengths and weaknesses that are important to take into consideration. The strengths of the spa include their selection of nail stickers, the friendliness of the staff, the cleanliness of the establishment, and the relaxing atmosphere. On the other hand, the weaknesses of the spa include high prices, inconsistent quality of service, and issues with durability of the nail work.
One of the strengths of New York Nails & Spa, as mentioned by a customer, is their selection of nail stickers. They offer luxury brand stickers, such as Chanel, which can be an appealing option for customers looking for unique and stylish designs. This suggests that the spa pays attention to current trends and offers a variety of options to cater to different preferences.
Another strength highlighted in the comments is the friendliness of the staff. Several customers mentioned the kindness and attentiveness of the employees, which contributes to a positive customer experience. Friendly staff can make a difference in creating a welcoming and comfortable atmosphere, especially in a spa setting where relaxation is key.
The cleanliness of the establishment is also noted as a strength. A customer mentions that the spa was very clean, indicating that hygiene standards are a priority. A clean environment is crucial in maintaining customer satisfaction and ensuring the overall well-being of the customers.
Additionally, the relaxing atmosphere of the spa is mentioned as a positive aspect. Creating a calming and soothing ambiance can enhance the overall experience for customers, making their visit more enjoyable and providing an escape from their daily stresses.
However, there are also weaknesses that should be considered. One consistent issue mentioned by multiple customers is the high prices at New York Nails & Spa. The cost of services is described as "out of the roof" by one customer, who paid $337 for four sets of nails. This suggests that the spa may not be affordable for everyone, potentially limiting their customer base.
Another weakness is the inconsistent quality of service. One customer describes a sloppy job done on their nails, which required the owner's intervention to fix. This indicates inconsistencies in the skills or attention to detail of the staff members. Another customer had issues with chipped nail polish immediately after leaving the salon. Inconsistencies in the quality of work can undermine the trust and satisfaction of customers.
Durability is also a concern mentioned by a customer. They mention that their nails started coming off within a week of getting them done. Fast service is appreciated by some, but in this customer's case, it seemed that the speed compromised the quality and longevity of the work. This reflects a potential weakness in the durability of the nail services provided by the spa.
In conclusion, New York Nails & Spa offers strengths such as a variety of nail stickers, friendly staff, a clean environment, and a relaxing atmosphere. However, they also face weaknesses including high prices, inconsistent quality of service, and issues with the durability of their nail work. These factors should be carefully considered by potential customers when deciding whether to visit this establishment.


Best TL Reviews

There service is ok..but prices are out the roof. I paid 337.00 for 4 sets of nails..NEVER AGAIN...i will post pics
First time
I went in on a Friday at 11am with my sister. It was supper busy and chaotic. There were 2 people doing pedicures, 1 doing nails, and 1 (owner) flowing back and forth from pedis to nails. I wanted a natural coffin acrylic looking nails, so I request a light pink power. My request was met. However, it's $5 more for the shape of nail, besides square or squavul. The guy who placed the tip and acrylic did a sloppy job, missed areas by my cuticle, did it bulky and the shape was off... The owner fixed the nails and SHE made them look much nicer. Yet, the shape looked more like a squavul tip than a coffin tip.
I believe it would have been better service and quality if it was not busy.
I did like my nails, they were pretty, but they could have done better... And also the price was a little silly for a simple look $35
(Pictures were taken a day after. I did have acrylic residue on several fingers after the manicure)
First time going they were super nice and get done quick the lady who did mine was super nice I love how my nails came out
Kim is the best!! Love their selection of nails stickers too! The have luxury brand stickers, I love that!
I am torn. Went with a friend to get pedicures. Hers appeared to go great and nearly 2 weeks later is still looking decent. However, mine was somehow chipped by the time I walked out the door, one nail nearly bare of polish a couple days later. I also didn't get the type of service I'd ordered, but I'll leave that story for another day. My friend wants to try them again, but I can't say I'm overly eager to.
They were very kind and very attentive to detail. They took good care of us. The atmosphere was very relaxing. My mother was well taken care of.
Great place!!! I brought my 12 year old daughter here and she loved it. Everyone there was really friendly, it was very clean and they have those Chanel nails which I thought were pretty cool.
Went in last week and got my nails done. Not even a week later and they are coming up all around my nail. The worst nail job I have had in years. They where really fast to get me out of there too.

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New York Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location