Quick Facts About NT Nails
NT Nails Place, a nail salon, has received a range of comments from customers regarding their experiences. These comments can shed light on the strengths and weaknesses of the salon. In analyzing these comments, it is important to consider the different aspects of the salon, such as customer service, technician skills, pricing, cleanliness, and efficiency.
Starting with the strengths, one customer mentioned that both they and their daughter were well taken care of and impressed with the skills and hospitality of the nail technicians. This indicates that some customers have had positive experiences with the salon's customer service and the skills of the technicians. Another customer mentioned that they had tried other salons but found that NT Nails Place did the best job on their nails. This indicates that the salon may have skilled technicians who can provide high-quality nail services. Additionally, it was noted that the establishment was clean, well-organized, and had friendly staff, suggesting that the salon pays attention to cleanliness and provides a comfortable atmosphere for its customers.
Moving on to the weaknesses, several customers had negative experiences that highlighted areas of improvement for NT Nails Place. One customer expressed dissatisfaction with the pedicure experience, stating that the massage was not performed for the full 12 minutes as advertised. They also mentioned that when they brought this up to the boss, they were not satisfied with the response. This indicates a weakness in terms of customer service and communication. Another customer had a negative experience with an acrylic full set, stating that they received a poor quality job despite repeatedly asking the technician to fix it. This suggests a weakness in the salon's ability to meet customer expectations and provide satisfactory results. Additionally, this customer felt that the staff, including the boss, were talking about them, indicating a lack of professionalism or a negative atmosphere within the salon.
Pricing was another area of weakness identified by some customers. One customer mentioned that the salon charged a significant fee for using cards, which they felt was excessive. This customer suggested that the salon should have a clear policy regarding payment methods to avoid any surprises for customers. This indicates a weakness in transparent pricing and customer convenience.
Cleanliness was also raised as a concern by a customer who found a squashed roach on the floor. This observation suggests a weakness in the salon's cleanliness practices and could potentially be a hygiene concern for customers.
Efficiency was another area of concern for some customers. One customer mentioned that they had to wait for an hour just to observe other customers getting their nails done. This suggests a weakness in the salon's ability to manage customer flow, potentially resulting in long wait times and customer frustration.
Overall, NT Nails Place has both strengths and weaknesses based on customer comments. The salon seems to have skilled technicians, a comfortable atmosphere, and good customer service in some cases. However, there are weaknesses in terms of communication, meeting customer expectations, pricing transparency, cleanliness, and efficiency. By addressing these weaknesses, the salon can improve customer satisfaction and overall reputation.
Best TL Reviews
The WORST experience I’ve ever had! I went in for a pedicure and acrylic full set and when doing my pedicure the lady did not massage for 12 mins like the sign says, and on the wall it says if they do not massage the full time the pedi is free, I told the boss and he stated that I should’ve said something on the spot but he was busy working on someone at the time.. whatever. Next I’m getting my acrylic set by Kim and she did the worst job! Let the picture I uploaded speak for itself. I asked for a tapered square what is this??? I kept asking her to fix stuff but after multiple times I gave up. You can also tell that her, the boss and workers were talking about me. Horrible service I’ve been going here for years but I will never be coming back after this horrible experience.
Nails came out ok. Message on feet were good. But still too expensive considering you can't use a card without being charged 25% of what you are charging they should just say "cash only" on the entrance.
Both my daughter and I were very well taken care of and impressed with our nails techs skills and hospitality. Establishment was clean well organized with friendly staff!
First time coming here. The salon has a comfortable atmosphere. And Emily done a great job on my nails. I had tried other salons but this place has done the best of my nails. Good job guys!!
I honestly really like them but the clear pink color is not the one to choose i believe she's like the manager i think her name is Emily she the one u enter her desk is right away in the entrance
Went in for a fill and trim. Nope! My nails looked worse coming out than when I went in. They wanted 40 to soak off their nail tech mistake and fix it. Bull! And while we arw on the buisness lets talk cleanliness. A squshed roach on the floor? Really classy
They are ok. But they want to get done so fast and don't want to take the time to do what you ask. Like designs and or stickers.
I waited an hour just to watch them do everyone else’s nails. The have to concept of a line.
Place Pictures
NT Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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