Quick Facts About Oasis Nail Spa 2
Oasis Nail Spa 2 has received a range of mixed reviews from customers. It is important to consider both the positive and negative feedback when evaluating the strengths and weaknesses of the salon.
Starting with the strengths, some customers have had positive experiences with specific nail technicians. They have praised the attention to detail and the quality of the manicures. These positive experiences indicate that the salon may have skilled technicians who are capable of delivering high-quality nail services. Additionally, some customers appreciate the friendly and prompt service they receive at Oasis Nail Spa 2. This suggests that the staff members are attentive and strive to provide a positive customer experience. The willingness to accommodate customers by offering appointments on the same day is also noted as a positive aspect of the salon.
However, there are also several weaknesses highlighted in the comments. One recurring complaint is the poor quality of the nail services. Multiple customers have mentioned that their nails were done sloppily and that the salon did not address or fix the issues. This indicates a lack of attention to detail and a failure to meet customer expectations. Another concern raised by one customer is the unhygienic practices observed during their visit. The customer reported that the technician did not properly soak off acrylic nails and caused them to have a ripped nail bed and infection. This demonstrates a lack of professionalism and proper sanitation practices.
Another weakness mentioned by multiple customers is the long wait times. One customer complained about waiting for over an hour before being seated for their appointment. This indicates a potential issue with time management and suggests that the salon may not be efficiently scheduling appointments. This long wait time may result in frustration and dissatisfaction for customers.
Furthermore, there are several complaints about a particular nail technician named Tiny. Customers have described her as rude, unprofessional, and dismissive of their concerns. One customer reported an incident where Tiny called another customer crazy and engaged in arguments with customers. This type of behavior is inappropriate and reflects poorly on the salon's reputation.
Inconsistencies in pricing and payment methods have also been raised as a concern. One customer reported being overcharged when using Apple Pay. This indicates a lack of attention to detail during the payment process and can lead to customer dissatisfaction and mistrust.
Overall, the strengths of Oasis Nail Spa 2 appear to be the potential skill of certain nail technicians and the friendly and prompt service provided by some staff members. However, the weaknesses include poor quality nail services, unhygienic practices, long wait times, and a specific issue with a nail technician named Tiny. The salon could benefit from addressing these weaknesses and focusing on improving the quality of their services, customer interactions, and time management.
Best TL Reviews
DO NOT GO HERE. the lady was touch with my feet, forcefully removed acrylic off instead of soaking and she left me with a ripped nail bed and a infection days later. i was bleeding at the appointment and she just covered it up with some green liquid. If that wasn’t enough the acrylic she applied to my big toe; came off in 12 hours. i can back to get it repair and it broke again 2 days later. she rush through everything; my total was $100 and it was no where near worth it. i will never step foot here again !!!’
The nails they do are very sloppy Iam very unsatisfied with their service they don’t even bother fixing the issue would not recommend this shop.
It was my first time going to this salon. My tech did an incredible job. Her attention to detail created one of the best manicures I've ever had. My cuticles have never looked so good! Thanks!
My preferred tech is Linda. She did an AMAZONG job on my nail. She's always very detail oriented and makes sure my nails are healthy. I love the designs she does on my nails and how she executes my design ideas on my nails.
The people here were really nice. I did not like the long wait but appreciate the try to accommodate me with an appointment for the same day. When I initially called it was after 4pm to schedule something for the next day, but the young lady said they weren't that busy if I'd like to come the day of my call. We scheduled for between 6 and 615. I didn't end up in a chair until after 7.
06-23-2022
????First of all. Tiny is rude; she called a young lady crazy because she couldn’t do her nails like the image. She tried fixing them and the customer was still unsatisfied. The lady wanted someone else to fix her nails.
Customers can be rude, however the young
lady was correct, the nails weren’t like the image. You don’t talk/fight back to customers and never call them crazy specially when they just want their nails done correctly. Tiny, after the situation/drama with that client, she cleaned/disinfected the chair, screen and desk like if it was contaminated lol they never do it with other clients. She did it because she was mad, talking about clients in their language, she’s rude and unprofessional.
????Second of all, workers were standing around and my mom wanted/made an appointment to get her eyebrows done and apparently the only one that was able to do it was Tiny. Understandable, however I was getting my full set done with the lady next chair, my mother waited so long before/during and after. A client comes in and they sit her to get her eyebrows done I said to the lady doing my nails… you know my mom has been waiting a long time for someone to do her eyebrows! She said yeah don’t worry so the workers told the other client to get up and my mom sat on the chair again. My mom didn’t wanted Tiny to do her eyebrows because of how mad and rude she is! I asked if there was someone else that does eyebrows in there? They ignored me.
Well, since Tiny is still mad about the situation… she decided to do another client nails that had just walked in; with appointment or not my mom was waiting for her the whole time while she was arguing with customers and being petty and rude!
My mom ended up being highly mad and unsatisfied! Then when I got up to pay, the lady tried to charge me $60 for a fill!!! I said excuse me? It’s a fill!? They’re eally unprofessional and we’re unsatisfied with todays visit. They were on a roll today!
The salon is really busy which is a blessing… but get more employees that can give good customer service and get to the customers on time. Don’t take appointments and walk ins if you’re not satisfying all customers and not giving them the services that they made the appointment for!
Rude, unprofessional and No management/owner got involved with my mom’s situation or the other customer’s situation either❌????‼️I’ll wait for someone to reach out if they really value their customers!
Came here yesterday for pedicure and eyebrows. Total was 61.00. They said they accept apple pay so I tapped my phone and proceeded to pay. Checked my account and they charged me 73 dollars. Not sure how this error was made but I don’t appreciate it!
Service is prompt and friendly. The technicians take their time and my nails have come out great every time (three visits so far). I would recommend trying this salon out.
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Oasis Nail Spa 2 Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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