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Onyx Nail Lounge

+1 608-841-1511
2602 Allen Blvd, Middleton, WI 53562 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Onyx Nail Lounge

Onyx Nail Lounge is a nail salon that has received mixed reviews based on the comments provided. In order to evaluate its strengths and weaknesses, we will analyze the comments and provide an objective assessment.
One of the main weaknesses mentioned in the comments is the quality of the services. A customer expressed disappointment with a gel manicure that started peeling off the very next day. This suggests that the salon may have issues with the durability and longevity of their nail treatments. Additionally, another customer complained about their full dip with extension set being crooked and uneven, which speaks to a lack of precision and attention to detail. These instances indicate a potential weakness in the salon's ability to consistently provide high-quality and well-executed nail services.
Another weakness highlighted in the comments is the unsanitary conditions of the salon. A customer complained about a nail technician making their cuticles bleed and attempting to scrape off dried blood with an unsuitable tool. This raises concerns about hygiene practices and puts the salon's cleanliness standards into question. Furthermore, the comment about a nail technician suggesting super glue for nail repair instead of addressing the issue properly raises concerns about the staff's professionalism and knowledge of proper nail care techniques.
On the other hand, there are strengths mentioned in the comments as well. Several customers praised the friendliness of the nail technicians and the overall cleanliness of the salon. This suggests that the staff at Onyx Nail Lounge are welcoming and create a pleasant environment for customers. The comment about the owners being super nice further reinforces this positive impression. Additionally, the fact that the salon is willing to accommodate unusual color requests shows a flexibility and willingness to satisfy customers' preferences.
Furthermore, some customers expressed satisfaction with the results they obtained at Onyx Nail Lounge. One reviewer mentioned being happy with the outcome of their nail services, while another praised a specific nail technician named Tony for his skills and sense of humor. These positive comments indicate that the salon has the capability to deliver satisfactory results to customers when it comes to their desired nail aesthetics.
In conclusion, the strengths of Onyx Nail Lounge include friendly staff, clean premises, and the ability to accommodate unusual color requests. However, weaknesses are evident in the quality of services provided, with customers experiencing issues such as peeling polish and uneven manicures. Additionally, complaints about unsanitary practices and unprofessional suggestions for nail repair raise concerns about hygiene standards and staff knowledge. Overall, while the salon has some positive aspects, there are areas that need improvement to ensure consistent delivery of high-quality nail services.


Best TL Reviews

Got a gel manicure and literally the next day it starts completely peeling off. This is my first time at this place and I've never had this happen anywhere else.
Never ever go to this place! This place is the most uncomfortable environment and unsanitary place you could go! The older woman who did my full dip with extension set made numerous of my cuticles bleed and instead of asking me to wash my hands to get the dried blood off, she “attempted” to scrap the blood off my nail with a pointed cuticle tool; she failed to do this. This set is the most crooked and uneven set I have ever got. I paid $65 for this on Saturday morning and it is now Tuesday night and I have broken off 4 nails already from just doing simple tasks. I am very disappointed and hope to save someone $65 and their Saturday morning.
Second time here and he did an Amazing job on my nails Tony did soo good I’ll be coming back thanks soo much
The salon is always clean and the owners are super nice. I’ve never had issues with long waits beyond my appointment time and they’re always willing to try the crazy colors I come up with. I’m giving 4 stars instead of 5 because even though they are measured and compared to each other during the service, some nails somehow end up being shorter than the others and to me, it’s noticeable. Others don’t see it unless I point it out.
Went here yesterday with my daughter. The staff was very friendly and made her feel comfortable because it was her first time. I got a set and it turned our amazing! Definitely going back.
When a nail technician tells you to super glue your nails back on....run!! (That's where fungus takes place. Water gets under the nails.) My nails were popping off the next day, literally. Going to travel 30 minutes to my reliable technician that is offended if my nails start lifting after 3 weeks.
Friendly nail techs, clean shop, and great service !
I am always happy with the results of this place! And Tony is hilarious always trying to make people laugh ???? the last time I went in he drew Japanese water art on my nails just from a picture! They will really do whatever you want!

Place Pictures

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Onyx Nail Lounge Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
  • Wi-Fi
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 11:00 AM - 04:00 PM

How to go there

Location