Parlour

+1 765-284-6100

1300 W University Ave, Muncie, IN 47303 United States of America

Open Today: Closed

Quick Facts About Parlour

Parlour Place, based on the comments provided, seems to have a strong team of experienced and talented stylists who are capable of delivering exceptional results. Clients appreciate the personalized approach to hair care and the attention to detail that the stylists provide. The salon itself is also highly regarded, with a beautiful atmosphere and decor that creates a pleasant and comfortable environment for clients.

One of the strengths of Parlour Place is the expertise of its stylists. Jared Cash is particularly praised as "The Hair Whisperer," indicating that he has a deep understanding of different hair types and can provide personalized solutions for his clients. This level of expertise is highly valued by clients who are looking for a stylist who can go beyond basic hair cutting to truly understand and address their unique hair needs.

Another strength of Parlour Place is the pleasant and welcoming atmosphere that clients experience. The comments consistently mention that the salon is beautiful and that the staff is very nice. This indicates that the salon has created a space where clients feel comfortable and well taken care of. This is an important characteristic for a salon, as clients often come to these spaces to relax and enjoy a pampering experience.

Furthermore, Parlour Place seems to have a strong team that is capable of handling larger events like bridal showers. Clients who used the space for such events mentioned that the event team was efficient, kind, and knowledgeable. This demonstrates that the salon not only provides excellent hair services but also has the capacity to go beyond traditional salon offerings and provide event-planning services. This versatility can attract a wider range of clients and generate additional revenue for the business.

However, there are some weaknesses that can be observed from the comments as well. One area of weakness is the lack of follow-up and communication when it comes to booking wedding hair services. A client shared a frustrating experience where they had to reach out multiple times and eventually gave up on booking with Parlour Place due to the lack of response. This indicates a potential issue with the salon's customer service and organization. It is important for a salon to prioritize timely and clear communication with clients, especially for special occasions like weddings.

Additionally, the comment about a "traumatic experience" at another salon raises concerns about the quality control and training standards at Parlour Place. While it is positive that the stylist Jeff was able to fix the client's hair and exceed their expectations, the fact that the client had a negative experience elsewhere suggests potential inconsistency in the quality of service provided by the stylists. Maintaining consistent and high-quality service across the salon is crucial for a successful salon business and to ensure repeat clients.

In conclusion, Parlour Place has several strengths such as a team of talented stylists, a beautiful salon environment, and the ability to handle larger events. However, the salon should address weaknesses related to communication and customer service to ensure a positive overall experience for all clients. By improving these areas, Parlour Place can continue to attract and retain clients while maintaining its reputation as a high-quality salon.

Best TL Reviews

Go see Jared Cash for the best hair experience. I call him "The Hair Whisperer." He will go over what your hair needs, the plan to get it healthy, and set a time frame to get you there. If you are looking for a stylist and not a hair cutter, go to Jared.

Lori is my stylist, she does a fantastic job on my not so "good" hair. It is a beautiful salon. Everyone is very nice & i would refer anyone there regardless of your age!

I was looking for someone to do hair for my August wedding - me and 4 bridesmaids. I called the first time and got a girl who wrote down my info and said they would get back to me. It seemed like a normal call and she said she had 2 people in mind that she thought would be good. 2 weeks later, I called to follow up because I was wanting to get something booked soon. They had never heard of me or knew what I was talking about and I started all over again with someone else. She also said she would get back to me. Again, weeks later and never heard anything. Called a third time and again, nothing. I felt like an inconvenience that they didn’t know what to do with every time. This whole situation was months ago so I definitely would have been waiting indefinitely. I’m not sure why I couldn’t just schedule with someone? Maybe because I had never been there before, they just didn’t know who to put me with? Do people hate doing wedding hair? I didn’t want anything crazy. If anything it would of been very simple. And it’s not like it was a huge wedding party. The whole experience was so bizarre. I’ve told other people about it and someone else told me they had a similar experience where no one got back with them. I had to move on with my life but would of loved to come here, it looks gorgeous and thought it would of made for good pictures.

Courtney is a sweetheart she did a beautiful job coloring and cutting my hair. I LOVE IT!!!! The atmosphere and decor of the Parlor when I walked in is absolutely gorgeous!!! I'm looking forward to my next appointment. I plan on recommending the Parlour to friends and family. Thank you for a wonderful experience.

Love the way Miranda Martin does my hair, offers many services here at this place.

My family and I went to Parlour at Hazelwood for a bridal shower. Not only was the setting magical, but the event team at Parlour was efficient, kind, and knowledgeable about every detail that goes into event-planning.

We had such a happy day and our bride was filled with joy! We highly recommend Parlour for your next event. We will be back for sure :)

OMG my hair is gorgeous! After a very traumatic experience at another salon Jeff was able to not only fix my hair, but made it more beautiful than I could have imagined! If I could give more than five stars I definitely would. I’m in love with my hair again❤️ Thanks Jeff and I’ll see you in six weeks????

I used this space for a bridal shower and they delivered the best service possible. I loved everything they provided for us. They were prompt and helped with everything I needed. I turned around to finish something I had started and they had already helped me! I really had a great experience working with them and I would recommend them to anyone!