Quick Facts About Op Nails II
Op Nails II has received a range of comments from customers, providing insight into the strengths and weaknesses of the place. In order to analyze these comments, it is important to look at the overall trends and recurring themes. From the comments provided, the following strengths and weaknesses of Op Nails II can be identified:
Strengths:
1) Talented nail technicians: Several customers praise the skill and talent of the nail technicians at Op Nails II. Comments such as "fantastic job," "very talented with nail art," and "always happy with my nails" highlight the expertise and ability of the staff. This is an important strength for a nail salon as the quality of the service greatly impacts customer satisfaction.
2) Long-lasting nail treatments: Many customers mention that their nails last longer after visiting Op Nails II compared to other nail places they have been to. The ability to maintain a manicure or shellac treatment for an extended period is seen as a positive attribute of the salon. One customer specifically mentions being a bowler and being impressed with the longevity of her nails, indicating that the salon can cater to customers with specific needs.
3) Good customer service: Customers appreciate the friendly and attentive service they receive at Op Nails II. Multiple comments mention the kind and gentle nature of the nail technicians, with one customer even mentioning that the technician fixed her boyfriend's nail for free. This indicates a caring and customer-focused environment that creates a positive experience for clients.
4) Clean and spacious salon: One customer notes that the salon is clean and spacious, which contributes to an overall positive impression. A clean and well-maintained environment is important for customer comfort and satisfaction, and a spacious layout can create a more relaxing and enjoyable experience.
Weaknesses:
1) Inconsistent quality: A customer expresses disappointment at the longevity and quality of her manicure. The customer indicates that the shellac chipped after a week, despite paying a higher price. This suggests that there may be inconsistencies in the quality and durability of the nail treatments at Op Nails II, which can be a significant drawback for customers who expect long-lasting results.
2) Lack of response to customer concerns: One customer mentions that she tried reaching out to the salon via email but received no response. This lack of communication can be frustrating for customers who have concerns or issues that need to be addressed. It is important for salons to be responsive and attentive to customer feedback and inquiries in order to maintain good customer relations.
3) Pricing concerns: A customer expresses surprise at the high price she had to pay for her nails, mentioning that it was one of the highest amounts she has paid. This suggests that Op Nails II may have higher pricing compared to other nail salons in the area. While some customers may be willing to pay more for quality service, others may find it off-putting and may seek more competitively priced options.
In conclusion, Op Nails II has several strengths such as talented nail technicians, long-lasting nail treatments, good customer service, and a clean and spacious salon. However, there are also weaknesses in terms of inconsistent quality, lack of response to customer concerns, and potentially higher pricing. By focusing on addressing these weaknesses, Op Nails II has the opportunity to enhance the overall customer experience and reputation of the salon.
Best TL Reviews
Doug, you did a fantastic job, thank you so much. I hope I can have you all the time to do my nail wraps. Keep up the good work.
I get so many compliments on my nails since I have been coming here. They last longer than my last nail place. I am a bowler, so I am very hard on my nails and happy that I get 3 weeks between shellac. I usually see Ann. She is very talented with her nail art.
I went in on a Wednesday. I had my nails done by a lady (second on the left from the door, long black hair). On Friday, I had to go back to get two fixed because they were bubbling on the sides (the shellac about to come off). I got those two fixed but not even after a week from the original appointment they are chipped. Why pay more for a service that is not guaranteed? If I would have known this would chip after a week, I would have only paid for a regular nail polish manicure instead of shellac. Very disappointed. I tried emailing through the contact us portion of the website and no one ever responded. I am a teacher, I don't get my nails done much so when I do, I expect and want the best. I could understand if I washed dishes for a living (to cause chipping) but that's not the case.
Today I got my nails done here for the first time. The owner was very kind but sadly my experience was not good. As seen in the picture I got a pretty bad cut while getting my nails done. I also have a few more minor cuts but this one was the worst. I was also shocked by the price. This was one of the highest amounts I've had to pay for my nails to be done ($57 - no soak) and I walked out with an ok paint job and some bleeding fingers. I almost feel like asking for a refund. Very disappointed.
I have been going here for a little over a year and I love it so much. I make my appointments with Doug, he is always so gentle and kind and is just the sweetest guy ever. His gentle touch and caring nature makes me feel like I am well taken care of and that he truly cares about him customers. My boyfriend even came with me once and Doug fixed his cracked nail for free! He’s so sweet! I highly recommend this place!
I go here regularly and I'm always treated well. Also, I'm always happy with my nails, and they are competitively priced. I would absolutely recommend this place!
1st time trying it out and I like how clean and big this place is and very honest business. Very satisfied with the pedicure and highly recommend. Every other nail places I’ve tried in my area are disappointing but this nail place did not disappoint and will be my go to from now on.
Hello……my service here was amazing and I want to thank Nancy for doing a good job on my nails!
Place Pictures
Op Nails II Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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