Quick Facts About Orlando's Fried Chicken
Orlando's Fried Chicken place in Orlando has received a mix of positive and negative comments from customers. In order to assess its strengths and weaknesses, we will analyze the comments provided.
Strengths:
1. Delivery speed: One of the customers stated that their order was delivered within 10 minutes, indicating efficient service in terms of delivery time.
2. Consistency: Some customers mentioned that they have consistently received good food from Orlando's Fried Chicken, suggesting that the establishment maintains a certain level of quality.
Weaknesses:
1. Quality control issue: One customer complained that the food they received seemed to be microwaved old food, indicating a potential lack of quality control and freshness in their food preparation.
2. Food safety concern: Another customer mentioned that they experienced food poisoning after consuming the food from this place, which is a serious issue and reflects poorly on the hygiene standards of the establishment.
3. Inconsistent food quality: There were complaints about the chicken burger being hard and the burger fillet being pink in the middle, indicating inconsistencies in the cooking and preparation of their food items.
4. Poor customer service: Several comments mentioned unsatisfactory customer service experiences, where the staff disregarded valid complaints or asked customers to come in to show evidence of issues. This lack of understanding and responsiveness is a weakness for the business.
5. Lack of variety and flavor: One customer mentioned that the spice level in the chicken burger was below par and lacked flavor. Others also expressed a desire for spicier options and more distinct flavors in their food.
6. Sauce policy and charges: Customers complained about the lack of sauces provided with the food and the additional charge for sauce tubs that were only half full. This indicates a lack of attention to customer preferences and a questionable charging system.
Overall, the strengths of Orlando's Fried Chicken place include speedy delivery and consistency in terms of food quality. However, the weaknesses are significant and should not be overlooked. Issues such as quality control, food safety concerns, inconsistent food quality, poor customer service, and lack of variety and flavor need to be addressed in order to improve the overall experience for customers and strengthen the business.
Best TL Reviews
I normally order from here and don’t have a problem but yesterday I made an order for delivery at 5.50 and it was delivered at 6pm within 10mins. I said to the driver that was fast and asked if the food was fresh which he replied yes. Once I opened it it seemed that it was microwaved old food and indeed not freshly made! None the else I ate it and got food poisoning! Will NOT be ordering again!
I always order from this place and never have a problem usually but last couple orders have been appalling. The burger fillet came last time hard seemed like it was made hours ago. So this time thought it would be different as they usually don’t make mistakes, I even rang to make sure they give it fresh as possible which the guy on the phone agreed to. When the burger arrived it was pink in the middle had to spit it back out. I rang back up and completely disregarded me asked me to come in and show them. What kind of customer service is that? Wouldn’t recommend due to this reason. I had took pictures to prove so they can’t deny this.
The food here is solid to be honest. A solid establishment on Union street. I either go for the chicken burger meal or the 3pc 3pc chicken meal. The burger fillet could be more spicy and the chips could be cooked in clean oil. The same problem with the chicken. I would prefer it to be a bit more spicier. However I cannot complain.
Visit this take away once in a while. I personally prefer Georgia's or Havanas which is still on Union street. However I really can't complain.
Amazing burgers and chips and also chicken. The spicy version of all these delicacies is the best as you can enjoy the hotness and well-made food at the same time. Probably one of the best takeaways so far and there is one in Burnley, and it tastes great I would definitely recommend this takeaway pretty much to anyone and big burgers compared to your traditional takeaways.
Heard lots of positive reviews about this place so wanted to give it a try.
Where to start? Location, plenty of other fried chicken places about so I would steer clear of here to be honest and try them.
Below par spicy chicken burger, doesn’t have any flavour just leaves your lips sore afterwards.
Chicken fillet burgers also flat as a pancake.
Made me chuckle to be honest how they do not put any sauces on your chips, when asked ‘it’s the way we always do it’ I don’t understand why you can’t grab a bottle of sauce and chuck some sauce on?? It’s hard not, costing you pennies with watered down sauces anyway. Charges 50p for a sauce tub, half full. LOL. Disappointing, never again. There was a reason why it was quiet and about 5 other places on the street were busy.
Wish the chicken had a bit more flavour chicken was really fresh portion size was nice juicy chicken chips were very nice and sauces too would order again thank you
Asalamualaykum guys.
Peace be upon you all. My favourite chicken shop but only when the boss man KAKA is in lol. Really looks after everyone and I can not say anything wrong with the chicken shop. The spice is super spicy though if you like that.
Keep up the good work guys.
Always great food and consistent too. Never had a bad order off them. Always see the same staff which says to me they probably treat them good which is the basis for there continued quality
Orlando's Fried Chicken Info
Amenities
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Health and safety
Offerings
Atmosphere
Crowd
Today
Opening Hours
Monday | 09:00 AM - 01:00 AM |
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Tuesday | 09:00 AM - 01:00 AM |
Wednesday | 09:00 AM - 01:00 AM |
Thursday | 09:00 AM - 01:00 AM |
Friday | 09:00 AM - 02:00 AM |
Saturday | 09:00 AM - 02:00 AM |
Sunday | 09:00 AM - 01:00 AM |
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