Petal nails

+1 601-544-0385

35 Byrd Dr, Petal, MS 39465 United States of America

Open Today: -

Quick Facts About Petal nails

Petal Nails Place has a mix of positive and negative feedback from customers. In order to accurately analyze the strengths and weaknesses of the establishment, we will consider the comments provided.

Starting with the strengths, one customer mentions that they received friendly service and loved the length, color, and design of their nails. This indicates that Petal Nails Place has staff members who are skilled in providing desired results and creating a positive customer experience. Additionally, another customer highlights the fast service and affordability of a full set of acrylics for $30. This suggests that Petal Nails Place offers competitive pricing and efficient service.

Moving on to the weaknesses, several customers mention issues with the staff's behavior and attitude. One customer states that a staff member did not acknowledge them, spoke loudly in a foreign language instead of answering their queries, and exhibited a rude and dismissive attitude. This reflects poorly on the customer service provided by Petal Nails Place and can make customers feel unwelcome and unimportant.

Another customer shares an extremely negative experience where a staff member injured their toenail while removing gel polish. The customer was asked to pay an additional $50 to fix the issue, which they refused. This incident highlights a lack of attention to detail and professionalism in ensuring customer safety and satisfaction. Furthermore, a customer complains about sloppy application during a manicure, with streaky polish and gouges present. This suggests that the quality of nail services at Petal Nails Place may be inconsistent and subpar.

A few other comments mention specific issues such as crooked nails and a long-time customer deciding not to return due to rude staff and poor service. These comments further reinforce concerns about the quality of service and customer satisfaction at Petal Nails Place.

One positive aspect mentioned by a customer is the surprise Cheetah nail art, which they absolutely loved. This indicates that the staff at Petal Nails Place can offer creative and unique nail designs, potentially catering to a variety of preferences.

In terms of operations, some customers expressed their dissatisfaction with the policy of paying before receiving services. This is seen as unusual and can be off-putting for some customers who may prefer to pay after receiving the service.

Overall, Petal Nails Place has strengths in terms of friendly service, skilled nail art, and competitive pricing. However, it also has significant weaknesses, including issues with customer service, lack of attention to detail, inconsistent quality, and uncommon payment policies. These weaknesses need to be addressed in order for Petal Nails Place to improve its reputation and attract more satisfied customers.

Best TL Reviews

Got my nails done there today. They where so friendly and I am loving the length. Color and design! Will be going back

I walked in and the lady that sits on the left(didn’t get her name) didn’t even look at me. I asked how much is a pedicure… still haven’t looked at me. Just points to the prices. And then immediately started speaking in her language vert loud.… still haven’t looked at me. I addressed my concerns of how rude and short she was to me and I left. She shrugged her shoulders and points to the door. On top of all of that.. they want you to pay before you receive services. I would not recommend this place at all. They don’t get any stars because they don’t deserve any ????????????????????????????????… but had to put one star to post

The staff was friendly, worked really fast, and only charged $30 for a full set of acrylics but they were super sloppy and I also thought it was weird that they ask you to pay for your nails before you get them done.

Worst experience EVEr! Asked for payment before service. Actually demanded it. While removing gel polish filed All of my toenail off! The entire toenail. The pain was insane. Stopped her immediately! Looked at my toe and asked wth. They said oh sorry we do overlay 50.00 more dollars to fix it. My response was no way . I want my toenail not some damn overlay. Needless to say left there with my money returned with one foot still with polish on it. Now can't get my toes done for months til my nails grow back. Petal Nails you are a joke!

The pedicure was fine, but then I got a simple manicure and the lady was super nice but the man did my nails. I guess the color I picked out was bad but he seemed to be having a lot of trouble with it. It was super streaky and there was like gouges in the polish and I HATE being difficult, like I won’t say anything most times. I went to the lady and she knew by my face that I wasn’t happy so she told me they’d redo it. I picked a different color and the man came back to fix it. He acted annoyed and he was still having a difficult time with applying it. It was much better then before but it is still sloppy and I just hate to complain about things.

Enjoyed the experience. Manicurist surprised me with Cheetah nail art. I absolutely loved! Pedicure was decent. It was rather costly.

Crooked and barely did a good job

I have been going here for 30 years it will be my last visit worst set of nails rude staff