Quick Facts About Peter J & Son
Peter J & Son place, based on the comments provided, appears to have a number of strengths and weaknesses. To provide a comprehensive analysis, let's first focus on the strengths of the business.
One of the most notable strengths mentioned by customers is the excellent customer service and friendly staff. Hannah is specifically mentioned as being wonderful with both children and providing great results. This highlights the importance of staff and their ability to create a positive and welcoming environment for customers.
Additionally, there are comments that highlight the ability of the barbershop to fit in last-minute appointments and provide quality service. This flexibility and service-oriented approach are important strengths for any business.
It is also worth noting that some customers have been using Peter J & Son place for many years, even since childhood. This loyalty and long-term customer satisfaction indicate that the barbershop has been able to maintain consistent quality over time, which is a testament to their skills and customer satisfaction.
The ability to easily book appointments, both in person and online, is also mentioned as a positive aspect. This convenience factor is crucial in attracting and retaining customers, especially considering the busy schedules of many individuals.
Moreover, the business seems to have implemented good COVID-19 precautions, which is particularly important in the current climate. This demonstrates their commitment to the health and safety of both customers and staff.
While Peter J & Son place has several strengths, there are also some weaknesses that should be addressed. One customer had a negative experience with a specific barber who unexpectedly charged extra during the haircut, causing discomfort. This highlights the importance of clear and transparent pricing to avoid misunderstandings and ensure customer satisfaction.
Furthermore, the delayed review by a customer suggests a lack of urgency in responding to customer feedback. While the male receptionist was praised for his help, the overall experience was not positive, and the delay in posting a review may indicate a lack of concern for customer opinions or a lack of consistent follow-up.
In terms of improvements, addressing these weaknesses is key. Clear communication and transparent pricing should be emphasized to avoid any confusion or discomfort for customers during the service. Additionally, prompt responses to customer feedback, both positive and negative, can help build trust and demonstrate a commitment to customer satisfaction.
Overall, Peter J & Son place has several strengths, including excellent customer service, a friendly environment, flexibility in scheduling, and consistent quality. However, there are some weaknesses that should be addressed, such as communication issues and delayed response to customer feedback. By focusing on these improvements, the business can continue to thrive and maintain a loyal customer base.
Best TL Reviews
Wonderful Hannah. Looks after me and my 2 grandchildren 3 years and 1 year. As great patience with both boys and always great results
No problem. Granted I came in a few months ago, so one might ask why I didn’t post a review a while back. Which is fair, but I didn’t find the necessity until I came across the somewhat stellar reviews of the barber shop. Which rather contrasted my experience. Firstly though I must say that the male receptionist that was there on the day was very polite and helpful as he helped guide me through poulton to your barbers. In hindsight my 1 star may have been extreme so I will change it accordingly (thanks to friendly receptionist man). The issue came with the barber. Can’t remember his name, only that midway through my haircut which had taken a relatively longer time (hair being grown over lockdown) he awkwardly told me that he will be charging me extra, almost doubling the initial price. Making the wait for my cut to finish quite uncomfortable, so promptly after he finished, I paid him what he asked as well as the tip I had planned to give him anyway. Because in my opinion, when a standard rate is set, whether it be the cost of a haircut or a tip, personally I follow through. Won’t be coming back
Fantastic environment. Friendly and able to fit me in last minute. Quality service ????
Update. Just had our second visit with our 2 year old. Fantastic again. Very patient and caring, great cut, very highly reccomend.
Andy Brownbridge is a fabulous barber. Would definitely recommend
Great place for a haircut. Been using this place since my dad use to take me as a kid. Now 38 and still going. Great place, great people. Keep it up Matt & the team
Always extremely patient and professional when I take my 3 year old grandson who hates having his hair cut and causes a scene! Very grateful for their patience. And he still leaves with a top quality hair cut. We will keep returning (sorry!)
These barbers know what they are doing brilliant service and my first choice go to for a trim.
Easy to book appointment at the door or online. Good covid19 precautions. You just walk in 5 minutes before the alloted time have haircut and out again.
Peter J & Son Info
Amenities
Health and safety
-
Appointment required
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 05:00 PM |
| Tuesday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
How to go there
Location
Places
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