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Petsense

+1 859-432-8540
816 Indian Mound Dr, Mt Sterling, KY 40353 United States of America
Open Today: -

Quick Facts About Petsense

Petsense, based on the comments provided, appears to be a popular and well-liked pet store that offers a range of pet supplies, grooming services, and even live animals such as fish. The strengths highlighted in the comments are as follows:
1. Excellent customer service: Numerous comments mention the friendly and helpful staff at Petsense. This indicates that the employees are knowledgeable about the products and services offered and are willing to assist customers.
2. Wide selection of products: Customers praise the store for having a great selection of toys, foods, and pet supplies. This variety allows customers to find everything they need for their pets in one place.
3. Loyalty rewards program: Petsense's affiliation with Tractor Supply and their shared loyalty rewards program is seen as a strength by customers. This program allows customers to accumulate points with their purchases, which can be redeemed at either Petsense or Tractor Supply.
4. Grooming services: Several comments mention the positive experience customers had with the grooming services at Petsense. This indicates that the store offers quality grooming services that leave pets looking clean and well-groomed.
5. Pet-friendly environment: Petsense allows pets into the store, creating a welcoming environment for pet owners. This is seen as a strength because it allows customers to shop with their pets, making the overall experience more convenient and enjoyable.
6. Helpful recommendations: Customers appreciate the staff's willingness to provide guidance and recommendations. Whether it is helping find the right products for a new puppy or suggesting a backup collar for a dog, employees at Petsense seem to go above and beyond to assist customers.
Despite these strengths, there are a few potential weaknesses mentioned in the comments:
1. Higher prices: One comment mentions that Petsense tends to be more expensive than Walmart. While the quality of the products is viewed as superior, the higher prices may deter price-sensitive customers who prioritize affordability over quality.
2. Limited live animal selection: There is no mention of a large selection of live animals aside from fish. This may be seen as a weakness for customers looking for a wider variety of live pets to choose from.
In conclusion, Petsense appears to be a pet store that offers excellent customer service, a wide selection of products, grooming services, and a pet-friendly environment. While their prices may be higher than some competitors, the quality of their products is praised. Overall, the strengths seem to outweigh the weaknesses, making Petsense a strong choice for pet owners.


Best TL Reviews

Phenomenal shop, everyone is very friendly and happy to help you. They have a great selection of toys and foods, your pets are welcome as well. You can also earn rewards by just using your phone number, Tractor supply is Petsense parent company so your points work at both stores with the same number. I highly recommend this store
It was our first grooming experience with PETSENSE, and it definitely won't be our last. Raven, our poodle never looked more beautiful! The staff was friendly and helpful. PETSENCE is our new go to place for grooming, pet supplies and toys!
They did an amazing job with helping us find everything we needed for our new puppy. And they did an amazing job at clipping our pups nails
It's a great place for pets. Friendly, helpful staff and a good selection of of toys and supplies for your furry pals. You can also get full service grooming on the premises.
Love this store, employees are always helpful and friendly! Also, we love our new Betas!!
Bought roaches for my son's bearded dragon. I didn't know they carried these, but now I do and I will be back. A great little store.
We went in tonight after our bully broke his harness. The lady working was BEYOND helpful and didn't judge our dog by his breed like most do. She gave suggestions on a collar and recommended we get a choker as well for a backup if he were to break his collar again. She helped fit him for the choker even. We always have a great experience when we go here but tonight was exceptionally well!!!
They are a little bit more expensive than walmart but the quality of there stuff is so much better.

Petsense Info

Amenities

Service options
  • Curbside pickup
  • In-store pickup
  • In-store shopping
Health & safety
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit

Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

How to go there

Location