Quick Facts About Plaza Barbers
Plaza Barbers has received mostly positive comments, with customers praising the friendly and accommodating staff, the high-quality haircuts, and the nostalgic atmosphere. These strengths contribute to the barbershop's reputation and customer loyalty. However, there is one negative comment that highlights a weakness in terms of customer service and communication.
One of the major strengths of Plaza Barbers is the level of customer service provided by the staff. The barbers are described as friendly, accommodating, and kind towards customers of all ages, including those with special needs. This is evident in the comment stating that the barber was sweet and kind to a child with sensory needs, making him feel comfortable and giving him a great haircut. The positive experiences of teenagers and adults further reinforce the positive customer service aspect, with customers commenting on the friendliness and quickness of the barbers. The fact that the owner is mentioned as being super nice also adds to the positive image of the barbershop.
Another strength of Plaza Barbers is the quality of the haircuts. Several customers highlight that the barbers listen to their requests and provide exactly what they ask for in an efficient manner, without compromising on the quality. The barbers are seen as skilled professionals who can maintain a balance between traditional barber techniques and current trends. This is seen in the comment from a customer who appreciates the old-school barber atmosphere combined with up-to-date styling recommendations. The fact that customers mention being happy with the haircuts of their sons and teenage boys also shows that the barbers can cater to different age groups and styles.
The nostalgic atmosphere of Plaza Barbers is considered a strength by many customers. They mention fond memories of going to the barbershop with their fathers when they were children and appreciate that their own children can have the same experience. This highlights the barbershop's ability to create an environment that evokes nostalgia and a sense of tradition. This strength also aligns with the positive customer service aspect, as customers mention that the barbers always remember their names and engage in conversations, creating a welcoming and personal atmosphere.
However, there is one negative comment that stands out among the positive ones. The customer recounts a negative experience where their husband was dismissed after being told he couldn't use his phone. The customer expresses disappointment in the barber's rude and dismissive behavior and indicates that they will be finding a new place to go. This comment highlights a weakness in terms of customer service and communication. The barber could have taken a more understanding and polite approach by explaining the phone policy rather than being dismissive. This negative experience could potentially deter new customers who value being able to use their phones during the haircut.
In conclusion, Plaza Barbers has several strengths, including friendly and accommodating staff, high-quality haircuts, and a nostalgic atmosphere. These strengths contribute to the barbershop's positive reputation and customer loyalty. However, there is a weakness in terms of customer service and communication, as highlighted by a negative comment regarding a dismissive attitude towards phone usage. Overall, Plaza Barbers seems to provide a positive experience for most customers, but there is room for improvement in terms of communication and customer service.
Best TL Reviews
This team of guys is the best! My son is 4 with sensory needs and Ralph was so sweet and kind to him. He showed him everything he was doing and made him feel comfortable. And he gave him the perfect cut! Highly recommend these guys! The owner is super nice and accommodating!
My son and husband make the trek to Plaza Barbers from Indiana, passing many other possible locations to get their hair cut. The service at Plaza Barbers is exactly what you’d expect from a well-established, traditional barber. They listen to their customers, giving them exactly what they ask for in an efficient manner without sacrificing quality. Even when we’ve had to wait a bit for a chair, we don’t mind because we know we’re going to be treated with great service once it’s our turn. My son is never “ready” for a haircut, but never scoffs because Eric always talks to him like they’re old buddies and listens to exactly the type of cut my son requests. He also makes recommendations to him for combing, styling, etc. to maintain his “look”. I’m appreciative of Eric and his other barbers for providing an old school barber atmosphere that is current with today’s trends. Plaza Barbers brings back fond men of when I used to go to the barber with my dad when I was a child and I love that my son gets that same experience. Do yourself a favor and skip Great Clips roulette and the gimmick sports “barbers” for men - go to the real deal at Plaza Barbers!!
Simply the best! All the guys are so friendly and quick. All of my boys get their hair cut there and they come out looking great and smiling (hard to do with teenagers). Well worth our drive over.
I have gone to this barbershop since they first opened in the plaza. They are the friendliest and most professions group of guys I have dealt with. My son also goes here and they are great with him as well. Price and environment are unbeatable. Always a smile on everyone’s face and they always remember our names and Pat conversations. Would highly recommend this shop for anyone to get their hair cut
My husband has been going to Plaza Barbers for years, and now our two young boys also get their haircuts there! Our youngest is 17 months old, and had his first haircut yesterday. Thank you for always going the extra mile, especially for the little ones!
Whenever I visit Cincy I always make it a point to stop here 1st for a shave! Absolute THE BEST barber shop around! Eric and the team are great, you will not be disappointed!
The men in my family have been going to this barber shop since I was young and I actually fondly remember going with them Saturday mornings for many years. My husband and I recently relocated back to the area so I naturally suggested this place to him for his haircut (regretfully so). After sitting down, he was dismissed after being told he was not allowed to use his phone (he was trying to send a work message). He thought the barber was kidding as this is not the norm at barber shops (nor have the other men in my family ever been told this while at this place) and then was quickly and rudely dismissed for the next customer. The barber could have demonstrated good customer service (and frankly basic kindess) by simply explaining his policy rather than being rude and dismissive. As you so rudely told my husband in your reposne to his review, we will not be self reflecting on the use of his phone as he was simply trying to send a work message. We will instead be finding a new place to go to as will the other men in my family who have been going there for over a decade and i would suggest anyone who may need to send a message (for basic things like work, family etc) on their phone do the same to avoid being dismissed.
Love these Barbers! I will never go anywhere else Eric even came to the Hospital to cut my son hair. I will never forget it!
Place Pictures
Plaza Barbers Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
| Sunday | Closed |
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Location
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