Porkys Cafe

+44 7377 916389

18 Spring Head, Wednesbury WS10 9AD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Porkys Cafe

Porkys Cafe has a number of strengths and weaknesses based on the comments provided.

Starting with the strengths, one of the most mentioned positive aspects of the cafe is the nice and friendly staff. Customers appreciate the politeness and helpfulness of the employees, as shown when one person was allowed to wait in their car while their food was brought out to them. This level of customer service creates a welcoming and pleasant atmosphere for patrons.

Another strength mentioned is the cafe's effort to apologize and rectify any inconveniences experienced by customers. In the first comment, the cafe ran out of sausages but offered the option to substitute with bacon or wait for them to restock. Despite the delay, the customer was given extra sausages and a free can of pop as a gesture of apology. This kind of customer-focused approach shows that the cafe values their customers and wants to ensure their satisfaction.

The affordability and taste of the food are also mentioned positively. Customers mention that the food is enjoyable and that an all-day breakfast option is particularly recommended. The cafe is also praised for being good value for money, with reasonable prices for the quality of the food.

Moving on to the weaknesses, one major issue is the problem with food quality and preparation. Multiple customers mention that their food arrived cold or poorly cooked. One person specifically mentioned that their bacon was burnt to a crisp, resulting in a lack of taste. Another customer complained that their takeaway breakfast was mashed up and poorly presented, leading to a negative dining experience. These comments suggest that there might be a need for improvement in the kitchen in terms of quality control and food handling.

In addition, there are complaints about the time it takes for the food to be served. One customer mentioned a long waiting time for a delivery order, while another described a delay in receiving their takeout order. These comments suggest a lack of efficiency and organization in the cafe's operations, which can lead to customer frustration and dissatisfaction.

Another weakness highlighted in the comments is the issue of not receiving correct change. Multiple customers mention instances where they did not receive their change or had to wait for it. This creates an impression of unprofessionalism and raises concerns about the cafe's integrity. Additionally, one comment suggests that the cafe might engage in dishonest practices, such as deliberately withholding change to customers.

Finally, there is a comment mentioning that the service prioritizes takeout orders over dine-in customers. This was perceived as unfair treatment, as the couple witnessed another group receiving their food before them despite arriving later. This inconsistency in serving orders could create a negative experience for customers and suggest a lack of proper management.

In conclusion, while Porkys Cafe has strengths such as friendly staff, efforts to rectify mistakes, and affordable and tasty food, there are significant weaknesses in terms of food quality and preparation, long waiting times, issues with providing correct change, and unfair treatment of dine-in customers. These weaknesses should be addressed in order to improve the overall dining experience and customer satisfaction.

Best TL Reviews

Nice people that work there, ordered my food & was told I could wait in my car and my food would be brought out to me, great.

20 minutes later someone came out & said sorry but we've run out of sausages, would I like to wait or replace my sausage with bacon, I said I'd wait.

20 minutes later my food was brought out & they apologised for the inconvenience & gave me a free can of pop & a few extra sausages which was a nice gesture, although they forgot to bring out my change.

After getting home I had sausage & egg on my sandwich instead of sausage & bacon, I HATE egg so didn't quite eat it all, but they do try their hardest & I won't make a mockery of them by giving 2 stars, they apologised & that was good, thank you for the politeness & thank you for trying.

God bless.

This is the third time there, the food was not cooked, we had take away and the breakfast was just thrown into a container and all mashed up, we didn’t get any drinks as she had no take away cups, this cafe is a joke, DO NOT WASTE YOUR MONEY HERE!!!!

Plus out of the 3 times we have brought from here, twice we never got our change, we were told it would be brought over as she didn’t have the change, even though we could plainly see she had that right in front of her!!! SCAMMERS!!!!

I mean I don’t understand why she can’t be honest and give people there change I mean she has her electric wired up, so she doesn’t pay for that, I mean that should say it all!!!!

absoulute teffible , had a delivery of a breakfast took over an hour to come and it was stone cold forgot to bring my toast , would highly recommend to avoid bacon was burnt to a crisp hard enough to smash a window or break a toe had no taste

Enjoyed a lovely tasty English breakfast. Service was good with friendly staff.

Visited this cafe. The food took ages to arrive and take out meals took priority. The breakfast finally arrived and the eggs were over done and the bacon looked like it had been microwaved. I wouldn't visit as spent most of the day feeling Unwell and left most of my breakfast

The belly buster!! Husband did it , food is always amazing , very good on price , food tastes amazing ,highly reccomend! Lovely owners always happy

Me and my sister went to this cafe and payed £9.80 for 2 sandwiches and 2 drinks to take out. Another couple came and got served after us and received thier food before us which was a full English. Each time the lady who worked there said our food wouldn't be too long she laughed. Overall the food wasn't the greatest and we couldn't eat it. So therefore we gave it a 2 star rating.

Lived in wednesbury a year and I popped in here once and haven't stopped going back since. Friendly staff. Very welcoming and quick with they're service. Love they're all day breakfasts ????????