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Pretty Arch

+1 205-406-7540
454 1st St SW, Alabaster, AL 35007 United States of America
Open Today: 09:35 AM - 07:15 PM

Quick Facts About Pretty Arch

Pretty Arch place, based on the comments provided, has both strengths and weaknesses. In terms of strengths, it is clear that many customers appreciate the overall experience and the staff at the salon. The atmosphere is noted to be clean and well-decorated, with some customers specifically complimenting the waiting area. The women who work at the salon are described as courteous, kind, and skilled in their craft. Many customers express satisfaction with their eyebrow threading services, noting that the process is quick and that their eyebrows turn out neat and well-shaped. Additionally, the salon offers a variety of services at reasonable prices, such as facials, which some customers enjoy.
On the other hand, there are some notable weaknesses highlighted in the comments. The most concerning issue mentioned is the lack of cleanliness and unsanitary practices. One customer recounts an incident where the chair was not properly sanitized before their service, causing them to develop breakouts on their forehead and eyebrows. This suggests a lapse in hygiene protocols at the salon, which may be a cause for concern for potential customers. Another negative comment suggests that the staff rush during appointments, leading to uneven and poorly shaped eyebrows. This lack of attention to detail can be frustrating for customers who rely on the salon for eyebrow services. Furthermore, one negative review claims that the salon owner is rude and unprofessional, warranting a cautionary note for future customers.
In terms of pricing, the majority of comments do not explicitly mention the cost of the services. However, one customer mentions that the price for eyebrow threading is in line with the typical range, which suggests that the pricing at Pretty Arch place is relatively competitive. This can be seen as a strength for the salon, as it provides a reasonable option for customers looking for eyebrow threading services.
Overall, the strengths of Pretty Arch place lie in its clean and well-decorated atmosphere, courteous staff, and efficient service. Many customers appreciate the quality of their eyebrow services and find the prices to be reasonable. However, the presence of concerning comments regarding unsanitary practices, rushed services, and unprofessional behavior from the owner highlights some weaknesses that potential customers may want to consider before visiting the salon. It is recommended that the salon address these concerns and take necessary steps to improve the hygiene protocols and customer service in order to enhance the overall experience for their clientele.


Best TL Reviews

Been coming here for the past 2 years! Always a good experience and the ladies are very nice!
I’ve been going to this place since I was a senior in high school. I absolutely used to LOVE going to this particular place! But I recently went a few days ago, and I’ve come to the conclusion they are very unsanitary. When I went, a client was there before me… once she left and it was my turn, the owner told me to get in the chair, but I noticed she did not sanitize the chair since we have to lay our heads back on the cushion. I asked her to wipe it down and once she did, she started on my brows. Which were WONDERFUL, she did them exactly how I always ask. But only problem is, I have a break out around my eyebrows and in the middle of my forehead.. I believe it came from her not washing her hands and using dirty thread… Sadly, I won’t return anymore since the unsanitary surroundings.
DO NOT LET THIS WOMAN DO YOUR EYEBROWS. SHE IS VERY RUDE AND UNPROFESSIONAL. SHE WILL RUSH (especially with the threading) AND RUIN YOUR BROWS. 0 Stars.
She made my eyebrows uneven. I have gone there more than once thinking it would get better and it never has. I ask them to not make them too thin and every time they do not listen. One of them now noticeably higher than the other and when i told them that she did not offer a good solution and no refund was given. I will never go back here and will never recommend them to any one. I have never had this bad of an experience getting my eyebrows threaded
I got in and out quickly on lunch break. My eyebrows looked good and the price was typical for eyebrow threading (I think it was $8-10). The store was really clean and decorated well. I will go back, should I need my eyebrows done again while I’m in that area.
I always have a great experience. The waiting area is nice and clean. The women are always courteous and kind. My eyebrows are nice and neat. It takes less than 10 minutes and I was out the door and on my way. They offer an array of services and the prices are reasonable. I am a customer for life!
I’ve been coming to this place for years. They are the only ladies I trust to do my eyebrows, and I have never been disappointed. Always fast and very clean store. They also offer awesome facials that are fairly cheap!
I got my eyebrows threaded. They were fully grown out (I have thick brows) and halfway through the service she said I had a gap. She put it there. Under one of my eyebrows is red and irritated. They are uneven and I definitely wouldn’t recommend because I came in with thick brows and left with something that looks like it was drawn on with a pencil.

Pretty Arch Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:30 AM - 06:30 PM
Tuesday 09:35 AM - 07:15 PM
Wednesday 09:35 AM - 07:15 PM
Thursday 09:35 AM - 07:15 PM
Friday 09:35 AM - 07:15 PM
Saturday 09:35 AM - 07:15 PM
Sunday Closed

How to go there

Location