Pro Nails 1

+1 585-723-3620

450 Elmridge Center Dr, Rochester, NY 14626 United States of America

Open Today: Closed

Quick Facts About Pro Nails 1

Pro Nails 1, based on the comments provided, seems to have several strengths that contribute to its positive reputation. One of the key strengths is the professionalism and friendliness of Nancy, the nail technician. Customers consistently praise her for her great work, meticulousness, and ability to listen to their preferences. This demonstrates the expertise and skill of Nancy, which is crucial in the nail salon industry.

Additionally, the prices at Pro Nails 1 are perceived as fair by customers. This is important as affordability is often a determining factor for customers when choosing a nail salon. The fact that customers feel they are getting a good value for their money is a positive attribute for Pro Nails 1.

The cleanliness and maintenance of the salon also contribute to its strengths. Several comments highlight the cleanliness of the salon, indicating that customers appreciate the hygienic environment. A clean and well-maintained salon reflects positively on the overall professionalism and attention to detail of the establishment.

Another notable strength is the one-on-one service that customers receive. With Nancy being the only technician currently working at the salon, customers seem to enjoy the personalized attention they receive during their appointments. This level of individualized service can make customers feel more comfortable and valued, leading to increased customer satisfaction and loyalty.

Customers also praise the durability and quality of the nail services at Pro Nails 1. The fact that nails last for long periods without lifting or falling off demonstrates the expertise of Nancy and the use of high-quality products. This reliability and long-lasting nature of the services contribute to the positive reputation of the salon.

Furthermore, Pro Nails 1 offers a variety of services, including elaborate hand-painted designs and different types of nail enhancements. This variety gives customers numerous options to choose from, allowing them to customize their visit and select the service that suits their preferences. This flexibility can attract a diverse range of customers with different nail preferences.

The salon also seems to have a strong focus on customer satisfaction and appreciation. Nancy is described as grateful for compliments and maintains a friendly and professional demeanor. This positive attitude and gratitude can create a welcoming and comfortable atmosphere for customers, leading to repeat business and positive word-of-mouth referrals.

Despite these strengths, there are a few weaknesses mentioned in the comments. One weakness is the difficulty in getting additional services outside of scheduled appointments. As Nancy is the only technician, customers may encounter challenges if they need last-minute changes or additional services. This can be inconvenient for customers and may require better coordination and communication in managing appointments and accommodating customer requests.

Another weakness mentioned is the need for Pro Nails 1 to hire more staff. This concern arises from the popularity and demand for Nancy's services, which can sometimes lead to difficulties in scheduling appointments. Hiring additional technicians could help alleviate this issue and provide more availability for customers.

In conclusion, Pro Nails 1 has several strengths that contribute to its positive reputation, including the professionalism and great work of Nancy, fair prices, cleanliness, one-on-one service, durability of nail services, a wide variety of options, and a focus on customer satisfaction. However, there are a couple of weaknesses mentioned, such as difficulties in getting additional services outside of scheduled appointments and the need for more staff. By addressing these weaknesses, Pro Nails 1 can continue to build on its strengths and provide an even better experience for customers.

Best TL Reviews

Nancy is a professional, friendly nail technician. She does great work and the prices are fair. The salon is clean and well maintained. Most times, the customer receives one on one service due to the need to hire more technicians. Nancy is the only technician who works in the salon at this time. She does it all and I hope the owner appreciates her!! She is keeping the doors open and business running!! The downside to this is if you damage a nail or need additional services outside of your scheduled appointment it is difficult to get in. I usually schedule my next appointment right after my service is completed. Other than that I have no complaints. I gave four stars due to the need to hire more staff.

Nancy is so meticulous, and does a

great job! I've already scheduled my next visit, and can't wait to come back! It was just me and her in the salon, so I felt very comfortable. Highly recommend! ????

I’ve been searching for a good nail salon for 3 years and today I decided to try pro nails. Nancy did a great job, made sure I was satisfied with my nails and was kind. I’ll be returning soon!

I have been going to Nancy for over 10 years every 2 weeks. I never thought in a million years I would find a nail tech that actually listens to what her customers want, but here we are 10+ years. Thank you Nancy for always being professional, flexible, and always with a smile! I recommend all my friends to her!

I have been coming to Nancy since she opened. She is always friendly and professional. She is one of very few that still does elaborate hand painted designs. She has many options to choose from and a variety of services. I get acrylic nails every 3 to 4 weeks and they last!! They don't lift or fall off. She polishes expertly and is very meticulous. She is grateful for any compliment. I love this place!!

Nancy, the nail tech here at pro nails 1 is the best. She is my favorite nail technician and the best. Always follow COVID guidelines, always does an absolute fabulous job. She is professional and also make you feel comfortable. I will not go to anyone else. I will follow my Nancy anywhere to get my acrylics done. Thank you Nancy for taking such great care of me all these years.

Nancy at Pro Nails 1 in Elmridge Plaza did an amazing job on my nails!!! I have been a customer of hers for over 10 years! She is very professional, the salon is always clean, and she is on time! I highly recommend her.

I have been coming to Pro nails for over 10 years. Nancy has always been my nail technician and she has never let me down! My sets are always PERFECT. I have never had an issue or complaint. She does her best to save you money and the punch cards the salon offers is a nice bonus... after 10 visits you get $10 off for any nail service or pedicure. Pedicures from Hailey and Judy are so refreshing. They do a wonderful job as well. The prices are reasonable and the quality is phenomenal. Plently of tips, gel and regular polish to choose from. The hours are accommodating as they are open 7 days a week. I always recommend friends and family to go try Pro Nails. They are awesome. ????