Quick Facts About Pro Nails & Spa
Pro Nails & Spa has received mostly positive comments from customers, praising their nail technicians for their skills and customer service. One recurring theme is the affordability of their services, which is a strength for the business as it attracts customers who are looking for quality nail treatments at a reasonable price.
The first comment highlights the excellent service provided by Mike, who was described as sweet and talented. The customer expressed admiration for the final result of their nails and expressed a desire to return to the salon. This positive experience with one of the technicians showcases their skills and ability to deliver satisfactory results, which is a strength of Pro Nails & Spa.
Another positive comment mentioned their long-standing customer relationship, with the reviewer stating that they have been visiting this salon for almost 10 years. This demonstrates customer loyalty and suggests that the salon has consistently provided quality service over an extended period. The fact that this customer has also compared the salon to other places they have lived and found them to be superior is a testament to the salon's strength in providing exceptional service.
A customer was pleasantly surprised by the outcome of their St. Patrick's Day-themed nails and appreciated the friendly and gentle service provided by Kim. This comment highlights the ability of the technicians to create beautiful nail designs, showcasing their skill set and versatility.
However, not all comments were positive. One customer shared a negative experience where they felt neglected and rushed during their pedicure. The staff member was reportedly too engrossed in a phone call to attend to the customer properly. This indicates a weakness in the salon's customer service and attentiveness, as they failed to prioritize the needs and comfort of the customer.
Another negative comment mentioned a disappointing deluxe pedicure experience, as the customer's feet were left with rough spots and peeling skin. Furthermore, the technician was coughing on their feet, which suggests a lack of hygiene standards in the salon. These issues with the pedicure service and hygiene practices reflect weaknesses in the salon's attention to detail and overall cleanliness.
Despite these negative comments, there is still a positive review mentioning Vivian's excellent French pedicure. This review indicates that there are other talented technicians at Pro Nails & Spa who can deliver exceptional results. This highlights another strength of the salon, which is the presence of skilled technicians who can fulfill various customer requests.
Lastly, a customer praised the efficiency of the salon, noting that they can get a manicure and pedicure done in a relatively short amount of time. This efficiency appeals to customers who have busy schedules and value their time, making it a strength of Pro Nails & Spa.
In conclusion, Pro Nails & Spa has multiple strengths, such as talented technicians who can deliver satisfactory results, affordability, and efficiency. However, they also have weaknesses, including lapses in customer service, hygiene issues, and inconsistent quality in some services. The salon should address these weaknesses to further improve the overall customer experience and maintain their positive reputation.
Best TL Reviews
Today I went to Pro nails for the first time and I got my nails done by Mike he was super sweet and he took his time and he did great. I absolutely adore the way my nails came out and They will definitely be seeing me back here soon. Not to mention my nails only came out to 55 which I thought it was going to come out some more but they came out super cute and affordable thank you so much Mike and I also got a pedicure by Nancy, Nancy was super sweet and quiet which I love while I’m doing my toes because she made the experience Much more enjoyable also she dude such an amazing massage, I was really ab to fall asleep ???? so overall I recommend this place 10 out of 10 definitely come here and get your nails done by Mike and your toes done by Nancy!
I’ve been coming to pro nails and seeing mike for almost 10 years now! It’s so hard to find a nail salon/tech that compares in the many other places I’ve lived (college student). It’s always a treat when I can come here on my breaks! You won’t be disappointed :)
Picked a color for st Paddy's day and thought I'd never pull out off.... it's beautiful and I'm glad I did it!! Kim was very nice and easy on the toes and fingers.
Mike did an amazing job. I have been looking for a nail tech that can do designs and he knocked it out of the park.
Sat down for pedicure at same time as spouse and mother-in-law, was never asked what I wanted cause staff was too busy on her phone call and she just started, never dremmeled my nails like spouse or mother-in-law, spouse and mother-in-law got two handed leg massage and I got just one handed massage and no foot massage. Whole thing done in 20 minutes even though I was started last I ended first. What a rip off. Never going back here.
I got the deluxe pedicure today, very disappointed, my heals still have very rough spots on them and still have pealing skin in the bottom of my feet. Not a happy customer! Oh did I mention the guys was coughing all over my feet.
Vivian hooked me up! Best French pedicure I’ve ever had. Beautiful work by a beautiful person.
I have been going here for as long as I can remember. I have moved from this area and still make my way back here. Never bad service. I go in here and get out with a manicure pedicure in about 1 hour 20 min. My day is always busy so it’s about time and nails done just the way I like.
Place Pictures
Pro Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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