Quick Facts About PSL PRO NAILS
PSL PRO NAILS is a nail salon that has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, let's examine each comment in detail.
1. "Nice establishment with clean & friendly service."
This comment highlights the strength of PSL PRO NAILS in terms of its clean and friendly environment. A clean establishment creates a positive impression and ensures customers feel comfortable. The friendly service also contributes to a pleasant experience for customers.
2. "Have been coming here for years for Healthy Nails & Spa pedicures, always pleased with their services, products, and their client treatments. The Owners are very caring, accommodating, and make you feel welcomed, at home."
This comment demonstrates a recurring positive experience with PSL PRO NAILS. Consistently providing quality services, products, and client treatments is a significant strength of the salon. The caring and accommodating attitude of the owners adds to the welcoming atmosphere and contributes to customer satisfaction.
3. "I found a gem of a place!!! I’m really glad that they are ‘by appointment’. They do an amazing job!!"
The fact that the salon is "by appointment" can be seen as both a strength and a weakness. While it allows for better organization and potentially more personalized service, it may also limit accessibility for walk-in customers. However, the mention of doing an "amazing job" indicates that the quality of service is commendable.
4. "Ok place in mall $100 for pedi/Mani combo. Older oriental women. No e glish stolen, but decent job."
This comment hints at a lower price point compared to other salons, which can be seen as one of the strengths of PSL PRO NAILS. However, the comment about "older oriental women" could be viewed as inappropriate and potentially offensive. It is important for a business to provide services without discrimination or stereotypes.
5. "I called and made an appointment and on the day of when I arrived they were closed/business was locked."
This comment highlights a significant weakness of the salon—unreliable opening hours. Failing to inform customers about changes in operating hours or ensuring that staff are available as scheduled can lead to frustration and disappointment.
6. "The people there are nice but I was disappointed in the work."
Although the friendliness of the staff is appreciated, the disappointment in the quality of work represents a weakness for PSL PRO NAILS. Consistency in delivering satisfactory results is essential for any service-oriented business.
7. "Clean and you get your money's worth for the services. The technicians aren't chatty which i like so you can relax during your service. They also use hot stones with their pedicures."
The cleanliness of the salon and providing value for money are strengths highlighted in this comment. Additionally, the use of hot stones during pedicures can be seen as a unique selling point and could attract customers. The preference for non-chatty technicians also showcases an understanding of different customer preferences.
8. "Disappointed......paid almost $100 with tip. Less than 24 hours a nail chipped and returned to get the touch up. He stated he couldn't do it because he has back problems. Two days later called to scheduled and told me they were totally booked. Will not return here."
This comment highlights a significant weakness in the quality assurance and customer service of PSL PRO NAILS. Not being able to accommodate a customer's request for a touch-up due to alleged back problems and being unable to schedule an appointment within a reasonable timeframe shows inconsistency and poor customer service.
9. "My niece and I were looking for a new place, I happened to come across Pro Nails on Google and saw the great reviews. This place is GREAT!! Very friendly people, they know what they are doing and they listen to what you want. Then may give advice on what they think would be good, but in the end, they will do what they can to make sure you are leaving happy. I would recommend Howie, and I believe the ladies were Jessica and Jennifer, to Anyone!! Such a wonderful team there! We will definitely be back!"
This comment reinforces the strength of PSL PRO NAILS in terms of friendly and knowledgeable staff who prioritize customer satisfaction. The positive experience, along with the recommendation of specific staff members, is a valuable asset for the salon.
In conclusion, the strengths of PSL PRO NAILS include providing a clean and friendly environment, offering quality services and products, having caring and accommodating owners, and receiving positive reviews from satisfied customers. However, the weaknesses lie in its unreliable opening hours, inconsistency in the quality of work, and the inability to accommodate customer requests in a timely manner. By addressing these weaknesses and maintaining their strengths, PSL PRO NAILS can work toward providing a more reliable and satisfying experience for all customers.
Best TL Reviews
Nice establishment with clean & friendly service.
Have been coming here for years for Healthy Nails & Spa pedicures, always pleased with their services, products, and their client treatments. The Owners are very caring, accommodating, and make you feel welcomed, at home.
I found a gem of a place!!! I’m really glad that they are ‘by appointment’. They do an amazing job!!
Ok place in mall
$100 for pedi/
Mani combo. Older oriental women. No e glish stolen, but decent job
I called and made an appointment and on the day of when I arrived they were closed/business was locked.
The people there are nice but I was disappointed in the work. I got my nails done 2 days before prom and they turned out a mess. The only girl that does acrylics there isn’t very good. I asked for studs on my nails, now I’m no expert, but I’m sure that you’re supposed to use a glue of some sort? She ended up using clear nail polish as a foundation and put the studs on top. The clear polish spread throughout the nails and it looked a mess. I asked her why it looked like that and she told me not to worry, that it would all set once it was dry... it didn’t. She also took about 3 hours to finish my nails which is insane. I was really falling asleep and I had plans with my boyfriend after and ended up having to cancel... most nail places take about 1 hour and do much better than what I got done here. Anyways I asked for designs on 4 nails and she ended up making a mess with one nail (in my opinion all 4 looked bad, but I guess this is the only one she noticed). She asked me to come back the next day and she would fix it which was nice. Anyways I was so upset I took the nails off when I went home because they were just not good at all. Obviously I didn’t come back and I also wasted $40 of my hard earned money. I wish I could insert a picture of what i asked for vs what I got in this review but I can’t. I will insert it in the photos you can view somewhere here though. I had high expectations for this place but left disappointed. Maybe the guy who does healthy nails is good so I won’t blame the place. But just like the review under me, the girl who does acrylics is just not good. Sorry not sorry.
Clean and you get your money's worth for the services. The technicians aren't chatty which i like so you can relax during your service. They also use hot stones with their pedicures.
Disappointed......paid almost $100 with tip. Less than 24 hours a nail chipped and returned to get the touch up. He stated he couldn't do it because he has back problems. Two days later called to scheduled and told me they were totally booked. Will not return here.
My niece and I were looking for a new place, I happened to come across Pro Nails on Google and saw the great reviews.
This place is GREAT!! Very friendly people, they know what they are doing and they listen to what you want. Then may give advise on what they think would be good, but in the end they will do what they can to make sure you are leaving happy.
I would recommend Howie, and I believe the ladies were Jessica and Jennifer, to Anyone!! Such a wonderful team there! We will deffinetly be back!
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Place Pictures
PSL PRO NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 12:00 AM - 06:00 PM |
How to go there
Location
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