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Quays

+44 1524 931396
1 Aldcliffe Rd, Lancaster LA1 1SS United Kingdom of Great Britain and Northern Ireland
Open Today: 11:30 AM - 02:00 AM

Quick Facts About Quays

Quays Place is a fish and chip shop that seems to have overall positive feedback from customers. It has several strengths that make it stand out as a popular choice among customers.
One of the strengths mentioned by customers is the friendly and helpful staff. Multiple comments highlight the positive attitude of the staff, mentioning that they are not only willing to assist but also have a good energy. This creates a welcoming atmosphere and enhances the overall dining experience.
Another strength of Quays Place is the quality of the food. Customers rave about the excellent fish and chips, with some saying that it is the best they have ever had. The chips are described as being cooked perfectly with a super crispy batter. Additionally, there is praise for the gluten-free menu, which is rare for a fish and chip shop. The fact that they offer a full gluten-free menu shows that they cater to a wider range of dietary needs, which is commendable.
The cleanliness and modern interior of the shop is mentioned as another strength. Customers appreciate the effort put into maintaining a clean and pleasant environment. This adds to the overall experience of dining at the establishment.
The portion size is also mentioned as a positive aspect of Quays Place. Customers emphasize that the chip portions are always generous, even if you order a small portion. This is likely to leave customers feeling satisfied and satisfied with their meal.
One strength that may be subjective but is consistently mentioned is the quick service. Several comments highlight the speed at which customers were served, suggesting that Quays Place is efficient in delivering their orders. This can be a crucial factor for customers who are looking for a quick meal.
Despite these numerous strengths, there are a few weaknesses mentioned by customers. One of the weaknesses is the difficulty of finding parking near the establishment. Customers state that it can be challenging to find a parking spot close by, which may inconvenience some patrons, especially those who do not want to walk a significant distance.
Another weakness mentioned is a specific incident where a customer did not receive the desired amount of gravy for their order. Although this may be an isolated incident, it is worth mentioning as it affected the customer's experience. It is important to note that most other customers did not mention any issues with their orders, so this seems to be an exception rather than the norm.
In conclusion, Quays Place is a fish and chip shop with several strengths that make it appealing to customers. The friendly and helpful staff, excellent food quality, gluten-free options, clean and modern interior, generous portion sizes, and quick service are all factors that contribute to the positive reputation of the establishment. While there are a few isolated incidents of issues such as parking and missing gravy, overall, the majority of customers have had positive experiences at Quays Place.


Best TL Reviews

Perfekt
Super freundliches Personal das nicht nur hilfsbereit sondern auch total gut drauf war.
Das Essen war absolut genial, selten habe ich so gute Chips gegessen vor allem mit ihren super Gewürzen
Parkplätze sind vor dem Haus vorhanden.
Ausprobieren lohnt sich definitiv!
Excellent food, and a full Gluten Free menu which is pretty rare for a fish and chip shop.
Both standard and GF fish and chips were excellent, some of the best I've had in forever!
Gluten free curry sauce was seriously tasty too.
The shop is very clean and modern inside and staff are helpful and friendly, it has a nice atmosphere.
It can be a little difficult to park if you're driving, you just have to find a gap that's close.
I’ve been here a few times and it’s not disappointed. Hands down it’s one of the nicest chippies I’ve ever been to, if not the nicest. Super quick service, friendly staff, good pricing, the chip portions are always massive (even if you get a small!) and the batter is super crispy. Can’t fault it
Best fish and chips in Lancaster. Super crispy and ways cooked to order and not hanging under a heat lamp for ages. Would recommend to anyone
All round high quality and excellent gluten free provision. Recommend. Make sure you drive if you have kids as it is a bit of a walk from the centre.
Came on a Saturday lunchtime. Got served quickly and politely. Ordered the lunch time special sausage chips and gravy £5. Asked for extra gravy as very dry when you don't get much. Chose red salt instead of normal. Repeated plenty of gravy request when server asked if I wanted on top of in a tub. Got back to my house 2 mins away and was disappointed by the limited gravy. Box was dry at the bottom and only the chips on top got gravy. Would have given 5 stars but for this. Parking is a pain had to drive round 4 times till a space was available outside.
Perfect chippy.
Usually home delivery, that's a great service, counter service today, as expected, first rate too.
Great team of staff, all a credit to the Chippy.
Superb chippy! Top quality fish & chips, huge portions and good prices. The owner was very friendly too - he even gave us some extras free of charge as it was my girlfriend's first ever fish & chips (she's Mexican) - all delicious, we will definitely be back next time!!

Place Pictures

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Quays Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
Highlights
  • Fast service
Accessibility
Offerings
  • Kids' menu
  • Quick bite
  • Vegetarian options
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday Closed
Tuesday 11:30 AM - 02:00 AM
Wednesday 11:30 AM - 02:00 AM
Thursday 11:30 AM - 02:00 AM
Friday 11:30 AM - 02:00 AM
Saturday 11:30 AM - 02:00 AM
Sunday 04:30 AM - 08:00 PM

How to go there

Location