The Diner

+44 141 370 7000

22 Mackinlay Pl, Newton Mearns, Glasgow G77 6EY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Diner

The Diner has a mix of strengths and weaknesses, as highlighted in the comments provided. On the positive side, customers appreciate the friendly staff and the overall pleasant atmosphere of the restaurant. The menu is also generally well-received, with some dishes being delicious and freshly made to order. The option for halal food is also appreciated by some customers.

One of the main strengths mentioned is the quick service and efficiency of the staff. However, there are also some comments that contradict this, mentioning a long waiting time and only two staff serving. This inconsistency in service could be a weakness for The Diner, as it can lead to customer frustration, especially during busy times.

The quality of the food at The Diner is a mixed bag. Some customers mention that their meal was delicious, while others complain about cold food and lack of taste. The comment about black pudding being vegetarian and mushy implies a lack of attention to detail in the kitchen, as it should have been made with meat and have a firm texture. Inconsistency in food quality can be a significant weakness for any restaurant.

Another weakness highlighted is the issue of organization. There is a customer complaint about being charged incorrectly and having to go back and pay again. This demonstrates a lack of attention to detail and proper systems in place for managing orders and payments. Such incidents can lead to unsatisfied customers and damage the reputation of the establishment.

In terms of the physical aspects of The Diner, there is mention of plenty of parking available at the Avenue shopping center. This can be viewed as a strength, as customers appreciate having convenient access to parking. However, there is no mention of the interior design or ambiance of the restaurant, so it is difficult to evaluate this aspect.

Overall, The Diner has some strengths, such as a friendly staff and a generally good menu. The quick service is also appreciated by most customers. However, there are some weaknesses, including inconsistencies in food quality and service, as well as issues with organization and attention to detail. These weaknesses can impact the overall dining experience and may need to be addressed in order to improve customer satisfaction and attract repeat business.

Best TL Reviews

Nice diner, friendly staff, not a bad menu, however in saying that our chicken on a waffle was just a bit too crispy as you can tell by looking at the picture, there's plenty of parking at the Avenue shopping centre.

Wow, just had an amazing meal here at The Diner!!! Delicious ????. Would recommend to everyone!! Freshly made to your instructions, friendly staff. Quick service with a smile!! Definitely coming again!!!

Coffee was nice enough a bit strong for a cappuccino.

Black pudding was vegetarian had no taste and was mushy.

Rolls didn't taste fresh at all. Prob won't return to be fair

If MacDonald is fast food, then this is slow food.. difficult economic times for restaurants..

In fact it took 47 minutes for 4 pieces of the fried chicken to come.. it would have taken me less than this starting from scratch..

Very busy had to wait a while to be served only two staff serving. Breakfast was good the toast could have been done little longer the tea pot I had the lid would not close properly leaked when you tried to pour it into the cup staff a vey friendly helpful.

The absolute worst, cold food. Poor service. No organisation. Quality poor. Charged me the wrong table number, then had to go back and pay again as they wouldn’t let my grandson go until I paid the correct table.

Great place for a bite to eat, all halal too. Recommend trying their full Scottish breakfast.

First visit today and would definitely go back. We had the warm apple pie with ice cream. It was delicious. The pastry just melts in the mouth ❤️

The waffles with Nutella banana and strawberry were also absolutely delicious. Coffee was great too.

Fab service from friendly attentive staff. Couldn't fault this place. Definitely recommend a visit!